Whirlpool WFW9620HW0 Use And Care Manual
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Whirlpool WFW9620HW0 Use And Care Manual

Front-loading automatic washer
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Use and Care Guide
Guide d'utilisation et d'entretien
Front-Loading Automatic Washer
Laveuse automatique à chargement frontal
at www.whirlpool.com/connect (in Canada, www.whirlpool.ca/connect)
W11201742A
W11201743A – SP
If you have any problems or questions, visit us at www.whirlpool.com
Pour tout problème ou toute question, consulter www.whirlpool.ca
Connect your Smart Washer with your mobile device
Connecter votre laveuse intelligente avec votre appareil mobile
à www.whirlpool.ca/connect)
Para obtener acceso al
Manual de uso y
cuidado en español, o para
obtener información adicional
acerca de su producto, visite:
www.whirlpool.com
Designed to use only HE
High Efficiency detergents.
Conçue pour l'utilisation
d'un détergent haute
efficacité seulement.

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Summary of Contents for Whirlpool WFW9620HW0

  • Page 1 If you have any problems or questions, visit us at www.whirlpool.com Pour tout problème ou toute question, consulter www.whirlpool.ca Connect your Smart Washer with your mobile device at www.whirlpool.com/connect (in Canada, www.whirlpool.ca/connect) Connecter votre laveuse intelligente avec votre appareil mobile à...

  • Page 2: Table Of Contents

    Table of Contents Table des matières WASHER SAFETY ............2 SÉCURITÉ DE LA LAVEUSE ........36 ACCESSORIES ............. 4 ACCESSOIRES .............. 38 OPERATING INSTRUCTIONS ........5 INSTRUCTIONS D’UTILISATION ......... 39 Control Panel and Features ........5 Tableau de commande et caractéristiques ..... 39 Cycle Guide ............

  • Page 4: Accessories

    FACTORY CERTIFIED PARTS Accessories designed for your appliance: Customize your new washer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-698-2538 or visit us at: www.whirlpoolparts.com. In Canada, call 1-800-688-2002 or visit us at www.whirlpool.ca.

  • Page 5: Operating Instructions

    REMOTE ENABLE BUTTON IMPORTANT: Do not use chlorine bleach or powdered Download the Whirlpool™ app and follow the instructions to detergent in the bulk dispenser. Powdered detergent connect your washer to your home Wi-Fi network. You may and bleach must be added to the single load dispenser.

  • Page 6: Cycle Guide

    Cycle Guide You can use this washer to wash only, dry only, or wash and dry. This washer has a unique user interface to help you select the best wash cycle for your load. The “What to Wash/How to Wash” layout guides you to the optimal cycle in two easy steps: First, determine what items are in the load that you are trying to wash.
  • Page 7 Basic Options Additional Options What Temperature Spin Speed Drying Soil Level Pre-Soak Steam Clean Extra Rinse FanFresh ® Options Colors (cont.) Quick Cold Auto Dry Light Cool Slow Timed Dry Normal Warm Medium Heavy Fast Extra Hot Extra Fast Wrinkle Cold Auto Dry Light...
  • Page 8 Basic Options Additional Options What Temperature Spin Speed Drying Soil Level Pre-Soak Steam Clean Extra Rinse FanFresh ® Options Towels Cold Wash Cold Auto Dry Light (cont.) Cool Slow Timed Dry Normal Warm Medium Heavy Fast Extra Hot Extra Fast Sanitize Extra Hot Auto Dry...

  • Page 9: Choosing The Right Detergent

    Choosing the Right Detergent About Detergent Concentration Today’s liquid HE detergents are concentrated. Most brands of Use only High Efficiency detergents. The package will be marked concentrated HE detergent will show the level of concentration “HE” or “High Efficiency.” Low-water washing creates excessive on the bottle.

  • Page 10: Using The Dispensers

    Using the Dispensers 1. For automatic dispensing, open the bulk dispenser drawer NOTES: using the handle at the base of the washer. For a single load, ■ A small amount of water may remain in the single load open the single-load dispenser drawer at the top left corner dispenser from the previous wash cycle.

  • Page 11: Using Your Washer

    Using Your Washer First wash cycle without laundry Before washing clothes for the first time, set up the Load & Go™ Add laundry products, if desired bulk dispenser or add detergent to the single-dose dispenser (see the “Using the Dispensers” section). Choose the Regular (what to wash) and Quick (how to wash) cycle and run it without clothes.
  • Page 12 Add HE detergent Add liquid fabric softener, if desired Load & Go™ Bulk Dispenser Load & Go™ Bulk Dispenser Liquid HE detergent/ Liquid HE detergent fabric softener bulk dispenser bulk dispenser If the bulk dispenser already contains enough detergent If the bulk dispenser already contains enough fabric softener to wash your load, ensure the Load &...
  • Page 13 Select wash program/cycle Add liquid chlorine bleach to single-load dispenser, if desired 4:28 3:15 What to Wash How to Wash REGULAR NORMAL Temperature Spin Speed Auto Dry WARM EXTRA FAST From the home screen, touch the “What to Wash” area of the Add liquid chlorine bleach to the bleach compartment.
  • Page 14 Drying Function (Step 10) To run a dry cycle only: Load the drum half full or less for optimal drying performance and cycle time. From the home screen, touch the “Drying Mode” area of the screen to show the available Drying Mode settings, and from the Drying Mode screen, after making the Automatic Drying or Timed Drying choices as mentioned above, touch “DRYING ONLY ON.”...
  • Page 15 Info Touch to access Service & Support, Store Demo Mode, Use Tools button to change Restore Factory, WiFi Terms and Conditions, and Software Terms other settings, if desired and Conditions. Follow the screen prompts. NOTE: All changes to settings will remain in effect until settings are changed again.
  • Page 16 Setting a delayed start Remove garments promptly after cycle is finished 4:28 3:15 What to Wash How to Wash REGULAR NORMAL Temperature Spin Speed Auto Dry WARM EXTRA FAST After a wash-only cycle, promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on Touch POWER until the indicators turn on.

  • Page 17: Washer Maintenance

    Washer Maintenance CLEANING THE WASHER LOCATION WASHER CARE (cont.) Keep washer area clear and free from items that would block 3. If stained areas, soil buildup, or lint are found, wipe down the airflow for proper drying. This includes clearing piles of these areas of the seal using either of the following two laundry in front of the washer.
  • Page 18 WASHER CARE (cont.) WASHER CARE (cont.) Cleaning the Dispensers 2. Chlorine Bleach Procedure: After using the Clean Washer with affresh cycle, you may a. Open the washer door and remove any clothing ® find some residue buildup in the washer’s dispensers. or items.
  • Page 19 REMOVING THE DISPENSER (cont.) CLEANING LOAD & GO CONTAINERS ™ Single-Load Dispenser Drawer It is recommended that you rinse out the Load & Go ™ Removing the Dispenser containers when refilling, when changing detergent types or concentrations, or when the washer will not be used for an To remove: extended period.
  • Page 20 NON-USE AND VACATION CARE If moving, or not using your washer for a period of time, follow these steps: 1. Unplug or disconnect power to washer. 2. Turn off water supply to washer to avoid flooding due to water pressure surges. HELPFUL TIP: Attach a reminder note to the washer to turn the water back on before washer’s next use.
  • Page 21 CLEANING THE DRAIN PUMP FILTER/ DRAINING RESIDUAL WATER (cont.) 4. Remove large clumps of lint by hand from the filter and place lint in a suitable waste container. Remove remaining residue from the filter by rinsing with water. CLEANING THE DRAIN PUMP FILTER/ DRAINING RESIDUAL WATER NOTE: Perform the following procedure occasionally.

  • Page 22: Internet Connectivity Guide

    LCD screen. Refer to the appliance Use and Care Guide for the location. Once installed, launch the app. You will be guided through the steps to set up a user account and to connect your appliance. If you have any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.

  • Page 23: Troubleshooting

    TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Vibration or Off-Balance Vibration, rocking, Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and or “walking”...
  • Page 24 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Water Leaks (cont.) Water or suds leaking from Not using HE detergent or using Only use HE detergent.
  • Page 25 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Washer won’t run or fill;...
  • Page 26 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Washer not draining/ Using cycles with a lower spin speed.
  • Page 27 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Load not rinsed Improper water supply connection.
  • Page 28 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Not cleaning or Not using correct cycle for fabric type.
  • Page 29 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Gray whites, dingy colors Load not sorted properly.
  • Page 30 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Drying Operation Drying cycle will not run Door not closed completely.
  • Page 31 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch the POWER button once to clear the code. Reselect and restart the cycle.
  • Page 32 TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display (cont.) Once any possible issues are corrected, touch the POWER button once to clear the code. Re-select and restart the cycle.

  • Page 33: Connected Appliance Regulatory Notices

    Connected Appliance Regulatory Notices Federal Communications Commission OEM Responsibilities to comply with FCC (FCC) Compliance Notice and Industry Canada Regulations This equipment has been tested and found to comply with the limits The XPWG3 Module has been certified for integration into for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 34 1. Redistributions of source code must retain the above for delivery.

  • Page 35: Warranty

    DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

  • Page 36: Assistance Or Service

    Avant de faire un appel pour obtenir de l’assistance ou un entretient, vérifier la section “Dépannage” ou consulter www.whirlpool.ca/owners. Cette vérification peut vous faire économiser le coût d’une visite de réparation. Si vous avez encore besoin d’aide, suivre les instructions ci-dessous.

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Wfw9620hbk0

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