General Troubleshooting; Contact Information - Chauvet Hurricane 1300 User Manual

General Troubleshooting

Symptom
No Power Check mains power.
Check external fuse.
Check internal fuse.
No fog output Check fluid level.
Check remote.
If using wireless, check batteries.
If using wireless, check dipswitches on receiver.
Breaker/Fuse keeps Possible electrical short. Contact Chauvet or a Chauvet Dealer/distributor for further
blowing instruction.
Low fog output Run a cleaning solution through the fog machine.
Check that the fog machine is plugged into the correct voltage.
Fog machine is not Check to replace the external fuse.
heating up
Check to replace the internal fuse.
Possible bad part. Contact Chauvet or a Chauvet Dealer/distributor for further
instruction.
Remote does not
Make sure connector is firmly connected to device.
work
Try using another controller. Possible bad controller.
Check the internal fuse.
Check the external fuse.
Fluid indicator states Try resetting the fog machine by turning the power off, and then on again.
no fog, but the
Possible bad part. Contact Chauvet or a Chauvet Dealer/distributor for further
container if full.
instruction.
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location listed below.

Contact Information

World Headquarters
CHAUVET®
General Information
Address:
Voice:
Fax:
Toll free:
Technical Support
Voice:
Fax:
World Wide Web
www.chauvetlighting.com
Hurricane™ 1300 User Manual
Solution(s)
5200 NW 108th Avenue
Sunrise, FL 33351
(954) 929‐1115
(954) 929‐5560
(800) 762‐1084
(954) 929‐1115 (Press 4)
(954) 756‐8015
11
United Kingdom & Ireland
CHAUVET® Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
Email: uktech@chauvetlighting.com
World Wide Web
www.chauvetlighting.co.uk
August 2011