LG LMXS28596M Owner's Manual

LG LMXS28596M Owner's Manual

French door refrigerator

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OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.
LFXS28596*/LMXS28596*/LFXS26596*/LFXC22596*
www.lg.com
MFL70761702
Rev.03_021819
Copyright © 2019 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG LMXS28596M

  • Page 1 OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LFXS28596*/LMXS28596*/LFXS26596*/LFXC22596* www.lg.com MFL70761702 Rev.03_021819 Copyright © 2019 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS PRODUCT FEATURES 39 SMART FUNCTIONS LG SmartThinQ Application Smart Grid Function SAFETY INSTRUCTIONS Smart Diagnosis™ Function IMPORTANT SAFETY INSTRUCTIONS 44 MAINTENANCE PRODUCT SPECIFICATIONS Cleaning Replacing the Fresh Air Filter PRODUCT OVERVIEW Replacing the Water Filter Exterior 50 TROUBLESHOOTING...
  • Page 3: Product Features

    PRODUCT FEATURES PRODUCT FEATURES Depending on the model, some of the following functions may not be available. InstaView Door-in-Door The InstaView function on the Door-in-Door lets you see if you’re running low on frequently used items like beverages and snacks, without opening the refrigerator door. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water.
  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
  • Page 5 SAFETY INSTRUCTIONS OPERATION • This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. • DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator.
  • Page 6 SAFETY INSTRUCTIONS MAINTENANCE • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
  • Page 7 SAFETY INSTRUCTIONS CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Do not install the refrigerator where there may be a danger of the unit falling. •...
  • Page 8: Product Specifications

    PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model LFXS28596* Description Standard-depth, Door-in-Door French door refrigerator, bottom freezer Net weight...
  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Control Panel InstaView Door-in-Door Sets the refrigerator and freezer temperatures, Allows for easy access to commonly used food the water filter condition and the dispenser mode.
  • Page 10: Interior

    10 PRODUCT OVERVIEW Interior InstaView Door-in-Door: LFXS26596*/LFXS28596*/LFXC22596* InstaView Door-in-Door: LMXS28596*...
  • Page 11 PRODUCT OVERVIEW LED Interior Lighting Door-in-Door Case Lights up the inside of the refrigerator. Store frequently used items that require easy access. Water filter Folding Shelf Purifies water. Store taller items, such as a gallon container or NOTE bottles. • The filter should be replaced every 6 months.
  • Page 12: Installation

    12 INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Choosing the Proper Disassembling/ Refrigerator Location Assembling Connecting the Water Leveling and Door Line Alignment CAUTION •...
  • Page 13: Unpacking The Refrigerator

    INSTALLATION Unpacking the Refrigerator Choosing the Proper Location WARNING Water Water supply must be easily connected for the • Use two or more people to move and install the automatic icemaker. refrigerator. Failure to do so can result in back injury or other injury.
  • Page 14 14 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, the doors must be removed. •...
  • Page 15: Removing/Assembling Handles

    INSTALLATION Removing/Assembling Removing the Refrigerator Handles Handles Loosen the set screws (1) with a 3/32 in. Allen wrench and remove the handle. • When moving the refrigerator through a narrow opening, removing the doors is preferred. • The appearance of the handles may vary from what Loosen the mounting fasteners (2) that connect is shown.
  • Page 16: Removing/Assembling The Doors And Drawers

    16 INSTALLATION Removing/Assembling the Removing the Freezer Drawer Handle Doors and Drawers Loosen the set screws (1) located on the lower side of the handle with a 1/8 in. Allen wrench and If the entrance door is too narrow for the refrigerator remove the handle.
  • Page 17 INSTALLATION Remove the screw (1) from the hinge cover at the Lift the door from the middle hinge pin and top of the refrigerator. Lift the hook (not visible), remove the door. located at the bottom of the front side of the cover (2) with a flat-head screwdriver.
  • Page 18 18 INSTALLATION Assembling the Right Refrigerator Rotate the hinge lever (1) clockwise. Lift the top Door hinge (2) free of the hinge lever latch. Install the right-side door first. Hinge Lever Latch Make sure that the plastic sleeve is inserted in the bottom of the door.
  • Page 19 INSTALLATION Assembling the Left Refrigerator Hold the water supply connection and gently push Door in the collet to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) Install the left refrigerator door after the right door is into the connector.
  • Page 20 20 INSTALLATION Removing the Freezer Drawers Lift the front of the drawer up, then pull it straight out. For models with two freezer drawers, remove both drawers in the same way. The Pullout Drawer located above the freezer drawer is not shown for clarity. WARNING To reduce the risk of electric shock, injury to persons, and death, follow basic precautions,...
  • Page 21 INSTALLATION Hold both rails and push them in simultaneously. Lower the door into its final position and tighten the screws located on both sides. Assembling the Freezer Drawers Insert the pullout drawer and push it back until it clicks into place. Pull out both rails simultaneously, until they are fully extended.
  • Page 22: Connecting The Water Line

    22 INSTALLATION Connecting the Water Line If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm (takes more than 4 seconds to fill a cup of 7 oz or Before Beginning 198 cc capacity): This water line installation is not covered by the...
  • Page 23 INSTALLATION • Shutoff valve to connect to the cold water line. Drill the hole for the valve. The shutoff valve should have a water inlet with a Drill a ¼ in. hole in the water pipe using a sharp minimum inside diameter of 5/32 in. at the point of bit.
  • Page 24 24 INSTALLATION Route the tubing. Connect the tubing to the refrigerator. Route the tubing between the cold water line and the refrigerator. NOTE Route the tubing through a hole drilled in the wall • Before making the connection to the refrigerator, be or floor (behind the refrigerator or adjacent base sure that the refrigerator power cord is not plugged cabinet) as close to the wall as possible.
  • Page 25: Leveling And Door Alignment

    INSTALLATION Leveling and Door Alignment Door Alignment Standard Door Leveling Both the left and right refrigerator doors have an The refrigerator has two front leveling legs. Adjust the adjustable nut, located on the bottom hinge, to raise legs to alter the tilt from front-to-back or side-to side. and lower them to align properly.
  • Page 26: Turning On The Power

    26 INSTALLATION Turning on the Power The right refrigerator door does not have an adjustable nut. After installing, plug the refrigerator’s power cord into If the space between the doors is uneven, follow the a 3-prong grounded outlet and push the refrigerator instructions below to align the right door: into the final position.
  • Page 27: Operation

    OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Wipe adhesive residue off with your thumb or dish detergent. Do not use sharp objects or abrasive, flammable, or alcohol-based cleaners. •...
  • Page 28: Control Panel

    28 OPERATION Control Panel Depending on the model, some of the following functions may not be available. When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed. Once on, the display remains on for 20 seconds. Control Panel Features Ice Plus This function increases both ice making and freezing capabilities.
  • Page 29 The temperature indicator on the * Wi-Fi display window switches between Celsius and The Wi-Fi button, when used with the LG Fahrenheit. SmartThinQ app, allows the refrigerator to • The displayed temperature is the target connect to a home Wi-Fi network.
  • Page 30: Ice And Water Dispenser

    To deactivate / activate: • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics • With either refrigerator door opened, press and Customer Information Center. hold the Refrigerator and Ice Plus buttons at the same time for five seconds.
  • Page 31: Ice Compartment

    OPERATION Locking the Dispenser In-Door Ice Bin Press the Lock button on the control panel for 3 The icemaker stops producing ice when the in-door seconds to lock or unlock the dispenser and all of the ice bin is full. control panel functions.
  • Page 32: Automatic Icemaker

    32 OPERATION Automatic Icemaker Assembling the In-Door Ice Bin Carefully insert the in-door ice bin, slanting the In-Door Icemaker top slightly to fit it under the icemaker. Icemaker Power Switch Ice-detecting Sensor Gently push the handle to close the ice NOTE compartment.
  • Page 33 OPERATION Freezer Icemaker (On Some Models) Turning the Automatic Icemakers On or Off To turn off one of the automatic icemakers, set the icemaker switch to OFF (O). To turn on the automatic icemaker, set the switch to ON (I). Normal Sounds You May Hear Auto shutoff (feeler arm) Power Switch...
  • Page 34: Storing Food

    34 OPERATION Storing Food Food Storage Tips Wrap or store food in the refrigerator in airtight and Depending on the model, some of the following moisture-proof material unless otherwise noted. This functions may not be available. prevents food odor and taste transfer throughout the Each compartment inside the refrigerator is designed refrigerator.
  • Page 35: Humidity Controlled Crispers (On Some Models)

    OPERATION Humidity Controlled Crispers Storing Frozen Food (On Some Models) Check a freezer guide or a reliable cookbook for further information about preparing food for freezing The crispers provide fresher tasting fruit and or food storage times. vegetables by letting you easily control humidity inside the drawer.
  • Page 36: Durabase

    36 OPERATION Durabase Crisper Cover ® To remove, lift the front of the cover up until it The Durabase divider allows you to organize the ® detaches from the back wall of the cabinet, then pull Durabase area into sections. It can be adjusted from ®...
  • Page 37: Instaview Door-In-Door

    OPERATION InstaView Door-in-Door Door-in-Door Case To open the Door-in-Door case, pull evenly on the The InstaView function on the Door-in-Door lets you marked area. The Door-in-Door case is removable for see if you’re running low on frequently used items easy cleaning and adjustment. like beverages and snacks, without opening the refrigerator door.
  • Page 38: Adjusting The Refrigerator Shelves

    38 OPERATION Adjusting the Refrigerator Shelves CAUTION The shelves in the refrigerator are adjustable to meet • Make sure that shelves are level from one side individual storage needs. Your model may have full or to the other. Failure to do so may result in the split shelves.
  • Page 39: Smart Functions

    To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The surrounding wireless environment can make...
  • Page 40 40 SMART FUNCTIONS Installing the LG SmartThinQ Connecting to Wi-Fi Application The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator Search for the LG SmartThinQ application from the to connect to a home Wi-Fi network. The Wi-Fi Google Play Store or Apple App Store on a smart icon shows the status of the refrigerator’s network...
  • Page 41 LG Electronics will also provide open source code FCC RF Radiation Exposure to you on CD-ROM for a charge covering the cost Statement...
  • Page 42: Smart Grid Function

    LG Open API If the refrigerator receives a Demand Response signal from the utility company, the refrigerator will You can manage Smart Grid features for the LG turn on the Grid LED on the refrigerator display and Smart Refrigerator. control its power consumption according to the signal.
  • Page 43: Smart Diagnosis™ Function

    LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center...
  • Page 44: Maintenance

    44 MAINTENANCE MAINTENANCE For products with black stainless steel exterior, spray glass cleaner on a clean, microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly Cleaning at the display panel. Do not use harsh or abrasive cleaners.
  • Page 45: Replacing The Fresh Air Filter

    MAINTENANCE Replacing the Fresh Air Filter Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. Replace the Fresh Air Filter: • Approximately every six months. • When the Replace Filter icon turns on. Rotate the filter cover counterclockwise to release the tabs, and remove the cover.
  • Page 46 NOTE To purchase a replacement water filter: • Visit your local dealer or distributor • Search using "water filter" on lg.com Replace with a new water filter. • Use replacement cartridge: ADQ747935** Take the new water filter out of its packing and remove the protective cover from the o-rings.
  • Page 47 MAINTENANCE Performance Data Sheet Model: LT1000P Use Replacement Cartridge: ADQ747935** The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
  • Page 48 48 MAINTENANCE Average NSF specified Average Substance Avg % Permissible Influent Challenge Product Water Reduction Reduction Reduction Product Water Challenge Concentration Concentration Requirements Concentration Mercury @ pH 6.0 μg/L ± 5.6 μg/L 92.5% 0.420 μg/L 2.0 μg/L 100,000 Minimum Cyst* >99.99% 10 cysts/L ≥...
  • Page 49 • Do not install if water pressure exceeds 120 psi For further assistance, contact the LG Electronics (827 kPa). If your water pressure exceeds 80 Customer Information Center. psi, you must install a pressure limiting valve.
  • Page 50: Troubleshooting

    50 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
  • Page 51: Before Calling For Service

    TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause Solutions The refrigerator control is set • Turn the control ON. Refer to the Setting the Controls to OFF (some models).
  • Page 52 52 TROUBLESHOOTING Cooling Problem Possible Cause Solutions • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. Doors are opened often or for This raises the temperature and moisture level within long periods of time.
  • Page 53 TROUBLESHOOTING Cooling/Ice & Water Problem Possible Cause Solutions • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. Doors are opened often or for This raises the temperature and moisture level within long periods of time.
  • Page 54 54 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Demand exceeds ice storage • The icemaker will produce approximately 70-184 cubes capacity. in a 24 hour period. • Connect the refrigerator to a cold water supply with House water supply is not adequate pressure and turn the water shutoff valve fully connected, valve is not turned on open.
  • Page 55 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions • Foreign substances or frost on the ice-detecting sensor The ice detecting sensor is can interrupt ice production. Make sure that the sensor obstructed. area is clean at all times for proper operation. The refrigerator is not connected to a water supply or •...
  • Page 56 56 TROUBLESHOOTING Parts & Features Problem Possible Cause Solutions Food packages are blocking • Rearrange food containers to clear the door and door the door open. shelves. Ice bin, crisper cover, pans, • Push bins all the way in and put crisper cover, pans, shelves, door bins, or baskets shelves and baskets into their correct positions.
  • Page 57 TROUBLESHOOTING Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. Clicking The thermostat control (or refrigerator • Normal Operation control on some models) will also click when cycling on and off. Rattling noises may come from the flow of refrigerant, the water line on the back •...
  • Page 58 • Find the Wi-Fi network connected The password for the Wi-Fi that to your smartphone and remove it, you are trying to connect to is then register your appliance on LG incorrect. SmartThinQ application. • Turn off the Mobile data on your...
  • Page 59: Limited Warranty

    Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S.
  • Page 60 If you and LG are unable to resolve the dispute within 30 days, either party...
  • Page 61 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to...
  • Page 62: For Canada

    Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
  • Page 63 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 64 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 65 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to...
  • Page 66 66 MEMO...

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