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Problem
Loading door cannot be
opened.
Washing takes longer
time than specified in the
manual.(*)
Programme time does not
countdown. (On models with
display) (*)
Programme time does not
countdown. (*)
38 / EN
Reason
The cover lock is activated due to the water level
inside the product.
Product is heating up the water or it is at the
spinning cycle.
Child lock is engaged. Door lock will be deactivated
a couple of minutes after the programme has
come to an end.
Water pressure is low.
Voltage might be low.
Input temperature of water might be low.
Number of rinses and/or amount of rinse water
might have increased.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
Timer may stop during water intake.
Timer may stop during heating step.
Timer may stop during spinning step.
There might be unbalanced load in the product.
Solution
• Drain the water by running the Pump
or Spin programme.
• Wait until the programme completes.
• Wait for a couple of minutes for
deactivation of the door lock.
• Product waits until taking in adequate
amount of water to prevent poor
washing quality due to the decreased
amount of water. Therefore, the
washing time extends.
• Washing time is prolonged to avoid
poor washing results when the supply
voltage is low.
• Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
• Product increases the amount of rinse
water when good rinsing is needed
and adds an extra rinsing step if
necessary.
• Use recommended amount of
detergent.
• Timer indicator will not countdown
until the product takes in adequate
amount of water. The product will
wait until there is sufficient amount
of water to avoid poor washing results
due to lack of water. Timer indicator
will resume countdown after this.
• Timer indicator will not countdown
until the product reaches the selected
temperature.
• Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the product.
• Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry
in the product.
Washing Machine / User's Manual
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