5
Troubleshooting
Troubleshooting
Basic troubleshooting
Some problems can be resolved quickly by power cycling the printer: Turn off your printer.
Wait five seconds. Turn on the printer.
Use the following information to help troubleshoot problems with your printer.
Problem
Printer does not
power on
Possible Solutions
Make sure you are using the power cord that came with your
■
printer.
Make sure the power cord is connected to the AC adapter, it
■
is plugged into an outlet or power strip, and that the LED on
the AC adapter is lit.
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