Canon MX475 Online Manual page 797

Adv. FAX settings
• Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission.
If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without
automatic error correction.
• Reduce the reception start speed on RX start speed in Adv. communication in Adv. FAX settings
under Fax settings.
Adv. FAX settings
Did you confirm the paper and print quality settings?
Check5
Print Results Not Satisfactory
Cannot Receive a Color Fax
Is ECM RX set to OFF?
Check
If OFF is select for ECM RX in Adv. communication in Adv. FAX settings under Fax settings, the machine
cannot receive color faxes. The machine will disconnect the telephone line or receive color faxes in black &
white according to the setting of the sender's fax machine.
Set ECM RX to ON.
Adv. FAX settings
Errors Often Occur When You Receive a Fax
Check the telephone line condition or the connection.
Check1
If the telephone line or connection is poor, reducing the reception start speed may correct the error.
Reduce the reception start speed on RX start speed in Adv. communication in Adv. FAX settings under
Fax settings.
Adv. FAX settings
Is the sender's fax machine operating normally?
Check2
Contact the sender and ask the sender to check whether the fax machine is operating normally.
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