There Is A Problem With The Picture; Testing The Picture - Samsung UE32M5520 E-Manual

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings
Before you review the list of problems and solutions below, use
caused by the TV. Start Picture Test
The problem
Flickering and Dimming
Component Connections/
Screen Colour
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering Off
Problems Powering On
Support Self Diagnosis
displays a high definition picture you can examine for flaws or faults.
If your Samsung Television is flickering or dimming sporadically, you may need to disable
some of the energy efficiency features. Disable
General Eco Solution
Settings General
Settings
If the colour on your Samsung television screen is not correct or the black and white colours
are off, run Start Picture Test
Picture Test).
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device
video output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Select
Contrast, Brightness, Sharpness, Colour, or
If you notice ghosting or blurring on the screen, use the
( Settings
the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if
Time Sleep
after a specified period of time. If the Sleep Timer has not been enabled, see if
Off ( Settings
and disable it.
If you are having problems powering on your Samsung television, there are a number of
things to check before calling the service department. Confirm that the TV's power cord is
connected correctly at both ends and that the remote control is operating normally. Make
sure that the antenna cable or cable TV cable is firmly connected. If you have a cable or
satellite box, confirm that it is plugged in and turned on.
Start Picture Test
Start Picture Test
Try this!
Energy Saving
Eco Solution Ambient Light
General Eco Solution
( Settings
Settings Picture Expert Settings
Picture Expert Settings
Sleep Timer (
Timer) has been enabled. The
General Eco Solution
- 96 -
Try Now
to determine if the problem is
Energy Saving Mode (
Mode), Ambient Light Detection
Detection), or Motion Lighting
Motion Lighting).
Support Self Diagnosis
and adjust the Backlight,
Tint (G/R) settings.
Auto Motion Plus Settings
Auto Motion Plus Settings) to resolve
Settings General
Sleep Timer automatically turns the TV off
Auto Power Off) has been enabled
Settings
(
(
Start
function
System Manager
Auto Power