Telephone Numbers - Gateway Solo 1200 User Manual

Chapter 15: Troubleshooting

Telephone numbers

You can access the following services through your telephone to get answers
to your questions:
Resource
Automated
troubleshooting
system (ATS)
Fax on demand
support
Gateway's
fee-based
software
tutorial service
Gateway
Technical
Support
America Online
CompuServe
Sales,
accounting,
and warranty
206
Service description
Use an automated menu system and your
telephone keypad to find answers to common
problems.
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
Get tutorial assistance for software issues billed
by the minute.
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question. (Refer to "Before calling
Gateway Technical Support" on page 205
before calling.)
TDD Technical Support (for hearing impaired) is
available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
Get support for your America Online ISP
account
Get support for your CompuServe ISP account
Get information about available systems, pricing
orders, billing statements, warranty service, or
other non-technical issues.
www.gateway.com
How to reach
800-846-2118 (US)
877-709-2945 (Canada)
800-846-4526 (US)
877-709-2951 (Canada)
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191 (all other
countries)
800-846-1778 (TDD)
800-827-6364 (US)
888-265-4357 (Canada)
800-848-8990 (US)
800-846-2000 (US)
888-888-2037 (Canada)