Chapter 15: Troubleshooting
4
5
Mouse
The external mouse does not work
Make sure that the mouse cable is plugged in correctly.
Try a mouse you know is working to make sure the mouse port works.
Shut down and restart your computer.
The external mouse works erratically
Clean the mouse. For more information, see "Cleaning the mouse" on
page 175.
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department
or network administrator for help.
Passwords
The computer does not accept your password
Make sure that C
password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
computer for repair. Call Gateway Technical Support for instructions.
200
Click the
tab, then adjust the
Modem
Exit Phone and Modem Options by clicking
APS LOCK
www.gateway.com
Speaker volume
and P
are turned off, then retype the
AD LOCK
control.
twice.
OK