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Faults and what to do about them
en
Faults
Detergent solution is not
drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle activated sev-
eral times.
Residual water in the dis-
penser for care product.
Compartment M is not
rinsed out completely.
Odour formation in the
washer dryer.
Status display Åis on.
Foam may come out of
the detergent drawer.
Excessive noise, vibra-
tions and "wandering"
during the spin cycle.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
The programme duration
changes during the wash
cycle.
Detergent residue on the
laundry.
Spin noise during the dry-
ing phase.
Fluff found on the washed
laundry.
44
Cause/Remedy
- - - - (Rinse stop = without final drain/spin) selected?
■
Clean the drain pump. ~ Page 41
■
Clean outlet pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – unbalance detection system has stopped the spin cycle,
■
washing unevenly distributed. Distribute small and large items of laundry
in the drum.
Too low speed selected?
■
Not a fault – unbalanced load detection system adjusts imbalance.
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
■
Remove the insert. Clean the detergent drawer and reinsert it.
Run the Drum Clean Û 90°C programme without laundry and detergent.
■
Use appropriate detergent for daily washing.
■
keep the door and detergent dispenser open after using.
■
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
■
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
■
are suitable for washer dryers.
Appliance aligned? Align the appliance. ~ Page 17
■
Appliance feet fixed? Secure appliance feet. ~ Page 17
■
Transportation bolts are removed? Removing the transportation
■
bolts.~ Page 13
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call customer service. ~ Page 46
■
Not a fault – unbalanced load detection system adjusts imbalance.
■
Not a fault – foam detection function active. Additional rinse cycle.
■
Occasionally phosphate-free detergents contain water-insoluble residue.
■
Select O Rinse or brush items when the laundry is dry.
■
This is an innovative process known as thermal spinning used to reduce
energy consumption during the drying phase.
Run the Drum Clean Û— (cold) programme without laundry and detergent
to remove fluff which have accumulated inside the drum during the previous
drying cycle.
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