Gateway P-172 Reference Manual page 112

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CHAPTER 8: Upgrading Your Notebook
Loosen the memory bay cover screws (these screws
cannot be removed).
Screw
Screw
Use the thumb notch to lift the memory bay cover, then
remove it. Be careful not to break off the tabs located
on the end of the cover opposite the thumb notch.
If you are removing a module, gently press outward on
the clip at each end of the memory module until the
module tilts upward.
Clip
Screw
Screw
Screw
Thumb notch
Clip