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en Troubleshooting
Fault
All other error codes.
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
40
Cause and troubleshooting
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 48
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed Start/ Reload.
Press Start/ Reload.
▶
Door is not closed.
Close the door.
1.
Press Start/ Reload to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 33
▶
Ready In is activated.
Check whether Ready In is activated.
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/ Reload to start the programme.
4.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 26
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 47
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
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