Epson TM-L90II LFC User Manual page 15

Paper jam
Turn off the power and open the roll paper cover to remove the jammed
paper. After that, install the roll paper correctly. If the roll paper cover will not
open, see the section below.
If glue or another foreign substance is present on the autocutter blade, platen
roller, or the paper path, a paper jam is likely to occur. See "Cleaning Inside
the Printer" on page 11 for cleaning instructions.
Note:
Use of the printer for long periods can result in platen roller wear, resulting
in linerless label paper readily adhering to the platen roller. If the printer is
left for a long period with linerless label paper set in the printer, a paper jam
may occur due to the label paper adhering to the roller.
If a paper jam occurs, clean inside the printer. ("Cleaning Inside the Printer"
on page 11)
If paper jams occur frequently even after cleaning inside the printer, the
platen roller must be replaced. Contact qualified service personnel.
You can also prevent paper jams in advance by re-setting the roll paper.
("Installing or Replacing the Roll Paper" on page 10)
For 68* specifications: This printer is equipped with a function that
periodically feeds paper if the printer's power is on for a long period (approx.
12 hours) without printing in order to prevent label paper from adhering to
the platen roller. The top margin for the next printed page after this paper
feeding will be large, even if back feeding is enabled.
The roll paper cover will not open
Follow the steps below when the roll paper cover will not open.
1. Turn off the printer.
2. Insert a tool such as a screwdriver into the slots on both sides of the
printer, and lift the cover in the direction of the arrow to remove it. (See
illustration
3. Turn the knob in the direction of the arrow, by using a ballpoint pen or
tweezers, until you see a triangle mark in the opening. (See illustration
J.)
TM-L90 User's Manual 15
K.)