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TROUBLESHOOTING
Before Calling for Service
Cooling
Symptoms
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
The appliance contains
a bad smell.
The inside lamp in the
appliance does not
turn on.
28
Possible Cause & Solution
Is there a power interruption?
• Check the power of other appliances.
Check the power of other appliances.
• Plug the power plug in the outlet properly.
Is the fridge or freezer temperature set to its warmest setting?
• Set the fridge or freezer temperature to 'Medium'.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
objects.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not obstructing
in the door.
Is there enough space around the appliance?
• Adjust the installation position to make enough space around the appliance.
Is the fridge or freezer temperature set to 'Warm'?
• Set the fridge or freezer temperature to 'Medium'.
Did you put in food with a strong smell?
• Store foods with strong smells in a sealed containers.
Vegetables or fruit may have spoiled in the drawer?
• Throw away rotten vegetables and clean the vegetable drawer. Do not store
vegetables too long in the vegetable drawer.
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact the
LG Electronics customer information centre. Do not attempt removal of the
lamp.
EN
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