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Cannot Find Printer while Using Wi-Fi
Make sure printer is turned on.
Check1
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check the
Check2
If the
icon is displayed, or only the
Select LAN settings > Wi-Fi > Settings > in this order, and select Enable for Enable/disable Wi-Fi.
If the
icon is displayed, see Check 3 or later checking items to make sure whether printer setup is
complete or the settings of wireless router to connect are correct.
Make sure printer setup is complete on the computer.
Check3
If it is not, click here and perform setup.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Make sure printer and wireless router network settings match.
Check4
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
(Network status) icon on the touch screen.
icon is displayed, wireless LAN is disabled.
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