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When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message is displayed on the computer screen or the printer. Depending on the
error, a Support Code (error number) is displayed on the computer screen or the LCD.
When a Support Code and a message are displayed on the computer
screen (Windows):
When a Support Code and a message are displayed on the printer
(LCD):
For details on how to resolve errors with Support Codes, see
Note
• For details on how to resolve errors without Support Codes, see
List of Support Code for
Message (Support Code)
293
Error.
Appears.
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