Dock the wireless surround speakers
•
into the main unit to charge the
battery.
No sound from the wireless subwoofer.
Wirelessly connect the subwoofer to
•
the main unit.
Distorted sound or echo.
If you play audio from the TV through
•
this product, make sure that the TV is
muted.
Audio and video are not synchronized.
Press AUDIO SYNC +/- to
•
synchronize the audio with the video.
Bluetooth
A device cannot connect with this
product.
The device does not support the
•
compatible profiles required for this
product.
You have not enabled the Bluetooth
•
function of the device. See the user
manual of the device on how to
enable the function.
The device is not correctly connected.
•
Connect the device correctly.
This product is already connected with
•
another Bluetooth device. Disconnect
the connected device, then try again.
Quality of audio play from a connected
Bluetooth device is poor.
The Bluetooth reception is poor. Move
•
the device closer to this product, or
remove any obstacle between the
device and this product.
The connected Bluetooth device
connects and disconnects constantly.
The Bluetooth reception is poor. Move
•
the device closer to this product, or
remove any obstacle between the
device and this product.
Turn off Wi-Fi function on the
•
Bluetooth device to avoid interference.
For some Bluetooth, the Bluetooth
•
connection can be deactivated
automatically to save power. This does
not indicate any malfunction of this
product.
NFC
A device cannot connect with this
product via NFC.
Make sure that the device is
•
supported by NFC.
Make sure that NFC is enabled on the
•
device (see the device' s user manual
for details).
For pairing, tap the NFC device on the
•
NFC tag of this product.
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