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Summary of Contents for Costway EP21967
- Page 1 Automatic Ice Maker Instruction Manual Model: EP21967 To ensure proper use of this appliance and your safety, please read the following...
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Page 2: Table Of Contents
instructions carefully before operating this appliance. CONTENTS IMPORTANT SAFETY-------------------------------------------------------------------------------------3 SPECIFICATION--------------------------------------------------------------------------------------------5 DIMENSION/CONNECTION---------------------------------------------------------------------5 RATING------------------------------------------------------------------------------------------------5 GENERAL INFORMATION-------------------------------------------------------------------------------6 MAIN UNIT CONSTRUCTION------------------------------------------------------------------------6 ICE-MAKING AND ITS WATER TANK PARTS----------------------------------------------6 CONTROL PANEL----------------------------------------------------------------------------------7 EXPLOSIVE DRAWING---------------------------------------------------------------------------8 OPERATING PROCEDURE AND MAINTENANCE-----------------------------------------------10 UNPACKING YOUR ICE MAKER- ------------------------------------------------------------------------ INSTALLATION LOCATION REQUIREMENT------------------------------------------------10 ELECTRICAL REQUIREMENT & CONNECTIONS----------------------------------------11 CLEANING YOUR MAKER... -
Page 3: Important Safety
IMPORTANT SAFETY When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance. Use this appliance only for its intended purpose as described in this owner’s manual. This ice-maker must be properly installed in accordance with the installation instructions before it is used. - Page 4 If the unit is brought in from outside in the winter season, give it a few hours to warm up to room temperature before plugging it in. Do not use other liquid to make the ice-cube other than water. Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or explosion. WARNING: This appliance must be earthed.
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Page 5: Specification
SPECIFICATIONS 1) DIMENSIONS/CONNECTIONS Water Drainage Port Water Inlet Port 2) Rating MODEL EP21967 POWER SUPPLY VOLTAGE 1Phase, 110-120/60Hz CLAIMATE CLASS SN/N/ST/T ELECTRICAL PROTECTION CLASS ICE MAKING RATING (Amps) 3.5Amp ICE HARVEST RATING (Amps) 5.5 Amp ICE MAKING CAPACITY (KG/24H) 50kg/24Hour... -
Page 6: General Information
GENERAL INFORMATION 1) Main Unit Construction 1. Top cover 2. Door for ice taking 3. Ice-making & its water tank assembly: Including ice-making evaporator, water tank, water pump and some detecting parts 4. Front panel 5. Operation panel 6. Air outlet: Must keep the air circulate smoothly, hot air will blow out when unit running. 7. -
Page 7: Control Panel
A. Water dividing pipe：with nine little holes, water will flow out from these little holes. And if no water flows out, can be disassembled and cleaned. B. Evaporator (ice-making module) C. Ice full detecting board: Use to detect the inner cabinet is full of ice or not, and to check the the ice-harvest process is over or not. -
Page 8: Explosive Drawing
temperature; And if the number flashes, it will display the left time in minute of each process, like each ice-making cycle, self-cleaning program, etc. H．“ON/OFF”button： When the unit is off, press this button to turn on the unit; And during the Self-cleaning program, or normal ice-making state, press this button to turn off the unit at once;... - Page 9 Compressor AC110-120/60Hz Adjustable foot ABS and bolts Service valve Copper Dry filter Copper Capillary Copper DC fan DC12V, Electrical parts Water inlet valve DC12V Electrical parts Water drainage pipe of the water Silicone pipe tank Ice-harvesting Electro-magnetic AC110-120/60Hz, Electrical parts valve Water tank Right side plate...
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Page 10: Operating Procedure And Maintenance
Water drainage cap Rubber Water drainage port Door for ice taking Water inlet port Power cord Electrical parts Clipper of the power cord PP, fire-retardant Wiring Electrical parts OPERATING PROCEDURES & MAINTENANCE UNPACKING YOUR ICE MAKER 1. Remove the exterior and interior packaging. Check if all the accessories, including instruction manual, ice scoop, white water inlet pipe, 4 ways to 2 ways water quick connector and the water draining pipe, etc., are inside or not. -
Page 11: Electrical Requirement & Connections
To ensure proper ventilation for your ice maker, the front of the unit must be completely unobstructed (at least 20CM free space). Allow at least 150 mm clearance at rear, and 50 mm at top and sides for proper air circulation. The installation should allow the ice maker to be pulled forward for servicing if necessary. -
Page 12: Cleaning Your Ice Maker Befroe First Using
CLEANING YOUR MAKER BEFROE FIRST USING CLEANING YOUR MAKER BEFROE FIRST USING Before using your ice maker, it is strongly recommended to clean it thoroughly. 1. Open the ice getting door. 2. Clean with diluted detergent, warm water and a soft cloth. 3. -
Page 13: Operation Your Unit
3. Connect the water hose to the water faucet of the water main supply system First, install the supplied water quick-connector to the water faucet by screw thread; Second, remove the clipper from the water quick-connector, insert the another end of the water hose into this quick-connector port completely, then install back the clipper, also this step is completed. -
Page 14: Automatic Self-Cleaning Program
will start to make the ice cube again. But it will restart only after 3 minutes interval of compressor running. 5. During the ice-making process, press the “+” or “-” button to adjust the ice-making process duration period length, then to change the thickness of the ice cube. Press the “+” or “-” button, the digit window will flash, the default setting is zero, 1 minute will add or decrease to each ice making process per each pressing of “+”... -
Page 15: Wiring Diagram
WIRING DIAGRAM Water Timer Power Full Clean ELECTRICAL DIAGRAM Start Relay FOR ICE-MAKER on/off COMPRESSOR timer/set Overload Button Control PCB Protector Power COMP VALVE PUMP Supply AC-L AC-N AC Water Pump Relay DC Fan Motor Solenoid Vale for Ice-harvest DC Water Inlet Valve WATER WATER LEVEL Main Control PCB... -
Page 16: Preparing Ice Maker For Long Storage
Preparing the Ice Maker for Long Storage If the ice maker will not be used for a long time, or is to be moved to another place, it will be necessary to drain out all of the water in the system. 1. -
Page 17: Exterior Cleaning
Exterior Cleaning The door and cabinet may be cleaned with a mild detergent and warm water solution such as 28g of dish washing liquid mixed with 7.5L of warm water. Do not use solvent-based or abrasive cleaners. Use a soft sponge and rinse with clean water. Wipe with a soft clean towel to prevent water spotting. Stainless steel models can discolor when exposed to chlorine gas and should be cleaned. - Page 18 4. For the water tank and ice-full detecting plate Also the water tank and the ice-full detecting plate is very important to keep your ice cube hygienic. Put mixture of neutral cleaner & water into a clean water jet, then spray to all the inner surface of tank & the ice detecting plate.
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Page 19: Ice-Machine Cleaner
Ice Making Assembly System Cleaning by Using Nu-Calgon Nickle Safe Ice-machine Cleaner Minerals that are removed from water during the freezing cycle will eventually form a hard scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. -
Page 20: Cleaning Suggestion
the water tank, drain the cleaning solution down to the lower ice storage bin. Shake the unit slightly to drain out all of the cleaning solution completely. Then install back the drain pipe to the slot of the water tank. 7. -
Page 21: Normal Trouble Shooting
NORMAL TROUBLE SHOOTING Problem Possible Cause Solution Check the main water supply pressure or check the water supply hose is blocked or No water supply not, adding the water pressure or cleaning the hose necessary. Floating ball of the water level “ADD WATER”... -
Page 22: Product Warranty
ERROR INDICATOR Ambient temp sensor breakdown----- Display E1 in digital window. Suction tube temp sensor----Display E2 in digital window Both Ambient temp sensor and Suction tube temp sensor breakdown----- Display E3 in digital window. -Magnetic control switch cutoff----”Full” light will be on when plugging on or just turning on the unit.
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Questions and answers
need a control panel for a cost way ep 21967 where is the parts section?
The control panel for the Costway EP21967 is part of the main control PCB and is located inside the electrical PCB box, which is made of fire-retardant ABS.
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Hi. There is no water coming through to the ice tray portion. I hear water running but it’s not producing ice. The “ICE” indicator is on but it hasn’t produced ice in hours.
If the Costway EP21967 ice maker is not producing ice despite the "ICE" indicator being on, possible issues include:
1. Refrigerant Leakage – The system may have lost refrigerant, preventing proper cooling. A technical service person is needed for maintenance.
2. Cooling System Tube Clogged – If the cooling tubes are blocked, the system cannot function properly and requires professional maintenance.
3. High Water Temperature – If the water in the tank is too warm, the ice-making process may be ineffective. Use colder water.
4. Ambient Temperature Too High – If the surrounding temperature is above 32°C, move the unit to a cooler location.
5. Ice Storage Bin Full – If the "FULL" indicator is on, remove some ice cubes to allow continued operation.
If these solutions do not resolve the issue, professional servicing is recommended.
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My unit will not release the ice and continues to run water and build up solid ice block.
The Costway EP21967 ice maker may not be releasing ice and could be building up a solid ice block due to the following reasons:
1. Ice Cube is Too Thick – The ice-making cycle time may be too long, causing excessive ice buildup. Reducing the cycle time can help.
2. Ambient Temperature is Too Low – If the surrounding temperature is too low, it can affect ice formation. Moving the unit to a location with a temperature above 32°C can resolve this.
3. Ice Storage Bin is Full – The "FULL" indicator may be on, preventing further ice release. Removing some ice cubes can allow normal operation.
4. High Water Temperature – If the water in the tank is too warm, the ice formation may be affected. Using colder water can improve performance.
5. Refrigerant Leakage or Cooling System Issues – A refrigerant leak or clogged cooling system tubes can prevent proper ice formation. A technical service person is needed for maintenance.
Checking these factors should help resolve the issue.
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Hi. The machine isn’t releasing the ice cubes and continues to run water and freeze over
The Costway EP21967 ice maker may not be releasing ice cubes and continuously running water due to one of the following issues:
1. Ice cubes are too thick – The ambient temperature may be too low, causing longer ice-making cycles. Try reducing the ice-making cycle time.
2. Refrigerant leakage – If there is no ice being produced despite normal operation, refrigerant leakage may be the cause. A technical service person is required for maintenance.
3. Cooling system tube is clogged – A blockage in the cooling system could prevent ice formation, requiring service.
4. Water supply issue – Check if the water supply hose is blocked or if the main water supply pressure is too low. Increase the water pressure or clean the hose if necessary.
5. Water tank drainpipe issue – If water continuously flows out, ensure that the water tank is placed on a level surface and that the drainpipe is properly installed.
If none of these solutions resolve the issue, contacting a service technician may be necessary.
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