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USER'S MANUAL
Ice Maker
EP24228SL/EP24228RE/EP24228BK

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Questions and answers

Vriginia Montgomery
May 20, 2025

When the icemaker dumps, the ice, all of it doesn’t dump out, so therefore it stops it from making ice

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2 comments:
Vriginia Montgomery
May 20, 2025

@Vriginia Montgomery

Mr. Anderson
May 24, 2025

The Costway EP24228SL icemaker may not dump all the ice, preventing further ice production, due to the water box being blocked by ice or the motor being stuck, off, or malfunctioning. Unplugging the power, removing the ice blocking the tray, and then restarting the machine may resolve the issue.

This answer is automatically generated

Toni Nastase
May 30, 2025

Hi, I haven't used the machine in a while and the red light for "add water" is on and nothing happens. The tank is full.

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1 comments:
Mr. Anderson
May 30, 2025

If the "add water" red light is on but the tank is full, open the bottom drain plug to release excess water if it exceeds the MAX level, then cover the tank, and press the POWER button to restart the machine.

This answer is automatically generated

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Summary of Contents for Costway EP24228SL

  • Page 1 USER'S MANUAL Ice Maker EP24228SL/EP24228RE/EP24228BK...
  • Page 2 Important Notices: When using an electrical appliance, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury, including the following: 1. Read all instructions before using. 2. Remove all packing material and carefully check your ice maker to ensure it is in good condition and that there is no damage to the ice maker or power cord and plug.
  • Page 3 Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children should be supervised to ensure that they do not play with the appliance. 13. Do not use the appliance close by flames, hot plates or stoves. 14.
  • Page 4: Specifications

    Specifications: Model Number:ICM-2001 Water Reservoir Capacity:2.6 L Daily Ice Output:20kg / 24 hours Voltage: 120V AC Frequency: 60Hz Ice Sizes:small、large Power Consumption: 150 W Ice Storage Capacity:900 g Refrigerant:R600a (1.09OZ) Unit Dimensions:365 (W) X 270(D) X 327 (H)mm Packing Dimensions: 498*394*445mm Description: Ice shovel...
  • Page 5 1. Buttons 8. Ice shovel board 2. Control panel 9. Ice Basket 3. Top Cover 10. Water Reservoir 4. Transparent lid 11. Front big body 5. Micro switch bracket 12. Motor bracket 6. Evaporator 13. Rear big body 7. Water box 14.
  • Page 6: Control Panel Operation

    Control Panel Operation: POWER: Power switch SELECT: Mode selection CLEAN: Cleaning button SMALL : small ice selection LARGE big ice selection ICE FULL ice full alarm ADD WATER : water shortage alarm 1) POWER: Plug in the power and the source indicator flashes. Press the POWER button, the power indicator light is always on, the machine will start the de-icing function first, then the ice block will be automatically produced according to the selected mode.
  • Page 7 of big ice is 9 minutes and 30 seconds. 3) CLEAN: After cleaning the button, press the cleaning button, start the motor, then start the pump to pump water, so cycle, stop for 4 minutes. 4) ADD WATER: Water shortage alarm: When this red is on, it means there is water shortage in the water tank.
  • Page 8 choose small ice. When the indoor temperature is higher than 30 degrees, it is recommended to choose big ice. 2. The three cycles used for the first time, the ice produced is small and irregular. 3. When the ice basket is full, please take out the ice immediately, do not let the ice overflow the ice basket Cleaning &...
  • Page 9: Troubleshooting

    Always use fresh water before starting ice production either at initial installation or after a long shut-off period. Troubleshooting: 1. Please note, if a power failure occurs due to disconnection of the power cord, or the power button has been pushed off during an ice making cycle, small ice chips may formed and lodge in the automatic shovel causing it to jam.
  • Page 10 Indicator lights on display are Blown fuse/ No power Replace fuse / Turn power on not on The Ice made is 1.water temperature is too large too low 1.Select small size and with pieces 2.Ice of previous 2.Take out the ice under the sticking cycles left in the water standby state...
  • Page 11 1. Ice full sensor When the ice is damage. 1. Replace the red ice full sensor full, the machine 2. Move indoors to make ice does not prompt 2. Solar ray 3. Call the service hotline ICE FULL, interference WARNING If the power cord is damaged;...
  • Page 12 3)Warning – do not damage the refrigerant circuit. 4)Warning – do not use electrical appliance inside the food storage compartments of the appliance ,unless they are of the type recommended by the manufacture. Correct Disposal of this product This marking indicates that this product should not be disposed with other household wastes throughout the EU.

This manual is also suitable for:

Ep24228reEp24228bk