Lorex N842A82 User Manual
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Lorex N842A82 User Manual

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  • Page 1 User Manual N842 Series...
  • Page 3 User Manual N842 Series #LX400113; r. 9.0/57192/57197; en-US...
  • Page 4 Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: N842A82 For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: lorex.com...

  • Page 5: Table Of Contents

    Using Video Clip Backup .............33 11.4 Viewing Backed Up Files .............33 11.4.1 Viewing Backed Up Files on PC ..........34 11.4.2 Viewing Backed Up Files on Mac.........34 11.4.3 Lorex Player Controls............35 Motion Detection ................37 12.1 Status Icons ................37 #LX400113; r. 9.0/57192/57197; en-US...
  • Page 6 Table of contents 12.2 Configuring Motion Detection ............37 Active Deterrence................40 13.1 Automatic Deterrence Settings ............40 13.2 Manually Activate Deterrence Features..........42 Smart Motion Detection................44 14.1 Ensuring Accurate Person & Vehicle Detection ........44 14.2 Configuring Person & Vehicle Detection ...........45 14.3 Searching for Person & Vehicle Detection Events (Smart Search)....47 14.4 Configuring Active View .............48 Face Detection..................49...
  • Page 7 STEP 5: Enable DDNS on the Recorder .......... 108 Troubleshooting................109 24.1 Top Reasons Your Lorex Camera May Lose Video or Go Black....110 24.1.1 Going over PoE budget will result in video loss ...... 111 24.1.2 When to use a PoE Switch? ..........111 24.1.3 Not enough power or total loss of it........
  • Page 8 Table of contents 25.5 Playback ................114 25.6 Storage................. 114 25.7 Special Features ..............114 25.8 Smart Home................115 25.9 Connectivity ................115 25.10 Additional Specifications ............115 Notices ................... 116 26.1 FCC/IC ................116 26.2 CE ..................116 26.3 Modification ................

  • Page 9: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.

  • Page 10: Service

    Important Safeguards 6. Overloading: Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

  • Page 11: Use

    Important Safeguards 2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled or objects have fallen into the product. •...

  • Page 12: Package Contents

    Package Contents Your security recorder package includes the following components: 4K Ultra HD Security NVR Power Adapter Ethernet Cable USB Mouse HDMI Cable NOTE Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 13: Recorder Overview

    (not included) for data backup or manual firmware updates. 3.2 Back Panel 1. DC 12V: Connect the included power adapter. 2. PoE Video Inputs: Connect Lorex IP cameras to the system. For a full list of compatible cameras, visit lorex.com/compatibility.

  • Page 14: Basic System Setup

    This step is for verification of the camera image only. It is recommended to connect cameras to a nearby power adapter for this step. The Lorex Setup Wizard that runs at startup will assist you in naming and organizing your cameras, so it is also recommended to leave cameras connected until the wizard asks you to install cameras in their permanent mounting location.

  • Page 15: Step 4: Connect Monitor

    Basic System Setup 4.4 STEP 4: Connect monitor Connect the recorder to a monitor using the included HDMI cable (supports up to 4K resolution). Connect the recorder to a monitor using a VGA cable (not included - supports up to 1080p resolution).

  • Page 16: Quick Access To System Information

    Basic System Setup If a firmware upgrade is available: 1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to upgrade. 2. Enter the system user name (default: admin) and your secure password, then click OK. Wait for the firmware update to complete.

  • Page 17: Connecting Cameras To The Local Area Network (Lan)

    1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold separately on lorex.com) to your router using a CAT5e or higher Ethernet cable. Connect the power cable to the PoE switch and to a power outlet or surge protector.
  • Page 18 Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters: 1. Connect each camera to a compatible power adapter (check your camera documentation at lorex.com for compatible power adapters for your cameras). 2. Connect the camera to your router using a CAT5e or higher Ethernet cable.

  • Page 19: Camera Installation

    NOTE This section covers connection of cameras to the recorder and general installation tips only. Please refer to the documentation that came with your camera or search for your camera model number at lorex.com for specific in- stallation instructions. 5.1 Installation Tips General camera installation tips that apply to all camera models.

  • Page 20: Connecting Camera Extension Cables

    NVR. 5.4 Wired / Wireless Fusion™ As part of the Lorex Fusion™ collection, you can pair this NVR with additional Lorex Wi-Fi products such as, Wi-Fi cameras, doorbells, and floodlights. For more information, please visit our Fusion Collection Guide at lorextechnology.com/articles/fusion...
  • Page 21 Camera Installation NOTE Connect up to two Wi-Fi products to NVRs. Further Wi-Fi devices can still be used through the Lorex Home App. #LX400113; r. 9.0/57192/57197; en-US...

  • Page 22: Using The Mouse

    Using the Mouse The mouse is the primary control device for the system. Connect the included mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, while in a split-screen display mode, click an individual channel to view it in full-screen.

  • Page 23: Setting The Date & Time

    Setting the Date & Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. NOTE This chapter covers setting system date and time only. See the references below for full instructions on the other submenus shown below: •...

  • Page 24: Using The On-Screen Display

    Using the On-Screen Display Use the system’s on–screen display to navigate menus and configure options and settings. NOTE To access the on-screen display, you must connect the included mouse and a monitor (not included) to the re- corder. See 4 Basic System Setup, page 6 for full instructions. 8.1 Navigation Bar The Navigation Bar along the bottom of the recorder’s Live View display allows you to access the Main Menu and control basic functions of the recorder.
  • Page 25 Using the On-Screen Display • Right-click anywhere on the Live View screen. 1. Main Menu: Select for full access to the Main Menu. 2. Playback: Opens the Playback Menu. This allows you to search for video recordings saved on the recorder’s hard drive. For details on using the Playback menu, see 10 Playback, page 3.

  • Page 26: Camera Toolbar

    Using the On-Screen Display 9. Camera Setting: Configure image settings for cameras. For full details, see 8.5 Camera Im- age Settings, page 19. 10. Info: Displays system information, such as model number, device ID, IP address, etc. 11. Sequence: Start or stop Sequence Mode. In Sequence Mode, the system display will auto- matically cycle through connected channels every few seconds.

  • Page 27: Camera Image Settings

    Using the On-Screen Display • Click Shift to switch between uppercase and lowercase characters. • Right-click to close the Full Keyboard. To use the Number Keyboard: • Using the mouse, click on a field where numeric characters are entered, such as the date or time fields.
  • Page 28 Auto to have the system automatically set the opti- mal white balance mode. • Lorex Logo: Select Enable to include a Lorex watermark on the camera image. 3. Click OK to save changes.

  • Page 29: Recording

    Recording By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs. 9.1 Video Recording Types The system supports the following recording types: •...

  • Page 30: Setting The Recording Schedule

    Recording 5. Configure the following settings. Except where noted, options for Main Stream and Sub Stream are the same: • Compression: Select the video compression type that will be used. For H.265 compatible cameras, it is recommended to select H.265, as it will use the least amount of disk space. •...

  • Page 31: Setting Up Scheduled Or Manual Recording

    Recording 2. Click STORAGE. Click the Schedule tab on the side panel. 3. Under Channel, select the channel you would like to configure or select All. 4. Configure the schedule as needed: • Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.

  • Page 32: Configuring Hard Drive Overwrite

    Recording To set options for manual recording: 1. From the Live View display, right-click to open the Quick Menu. Click Manual, then Record. 2. Under Main Stream, select how the system will record the Main Stream for each channel: • Auto: Main Stream recording will follow the recording schedule. •...
  • Page 33 Recording 2. Click STORAGE, then click the Basic tab on the side panel. 3. Ensure HDD Full is set to Overwrite to overwrite the oldest recordings when the hard drive is full. NOTE Select Stop Record for the system to stop recording when the hard drive is full. 4.

  • Page 34: Playback

    Playback Search through and playback recorded video files on the system. 10.1 Playing Back Video from the Hard Drive To play back recorded video: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3.
  • Page 35 Playback 3. Channel Selection: Select channels and video quality for playback. You can check up to 4 channels for playback in mainstream ( ) and up to 8 channels for playback in substream ( 4. Viewing Modes: • Not supported •...

  • Page 36: Area Search

    Playback 9. Playback Controls: Play / Pause • • Stop • Play Backwards • Previous Frame: Go to the previous frame when video is paused. • Next Frame: Go to the next frame when video is paused. • Slow Playback: Click repeatedly to slow the video down by half speed up to 16× slower than normal.

  • Page 37: Video Clip Backup

    Playback To perform an area search: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3. Check a single channel you want to play back. Click the icon to the right of the channel name to choose the video quality ( for Main Stream, for Sub Stream).
  • Page 38 Playback 2. From the Live View display, right-click to open the Quick Menu, then click Playback. 3. Use the calendar on the right to select the day to playback. 4. Check the channels you want to play back. Click the icons to the right of each channel name to choose the video quality ( for Main Stream, for Sub Stream).

  • Page 39: Playing Back Video From A Usb Drive

    Playback 8. Select a filetype for your backup file. 9. Click Backup. 10.5 Playing Back Video from a USB Drive If you have video files saved to a USB flash drive (not included), you can play them back using the system. For full instructions on backing up video to a USB flash drive, see 11 Backup, page 32.

  • Page 40: Backup

    Backup Backup video files to external USB flash drive (not included). 11.1 Formatting the USB Flash Drive It is recommended to format your USB thumb drive (not included) before using it with the system. CAUTION Formatting the USB device will permanently erase all data. This step cannot be undone. Prerequisite: •...

  • Page 41: Backing Up Video

    Video clip backup allows you to select a duration of video during playback mode and save it to a USB device (not included). For full instructions on video clip backup, see 10.4 Video Clip Back- up, page 29. 11.4 Viewing Backed Up Files Use the free Lorex Player to play back .dav files. #LX400113; r. 9.0/57192/57197; en-US...

  • Page 42: Viewing Backed Up Files On Pc

    Backup 11.4.1 Viewing Backed Up Files on PC 1. Download and install the Lorex Player for PC from the recorder’s product page at lorex.com 2. Double-click one of the files under the Group File List on the left to begin playback.

  • Page 43: Lorex Player Controls

    Click to open a backed up video file in another location. 5. Use the Lorex Player controls to control playback or select other files for playback. NOTE For a full overview of Lorex Player controls, see 11.4.3 Lorex Player Controls, page 35.
  • Page 44 Backup 4. Playback Controls: • : Playback files in sequence. • : Synchronize playback times. • : Play/pause playback. • : Stop playback. • : Previous frame. • : Next frame. • : Playback speed. • : Volume control. 5. Zoom Timeline 6.

  • Page 45: Motion Detection

    Motion Detection Configure motion detection settings to ensure that events are captured according to your preferences. 12.1 Status Icons The system displays different icons in the bottom left–hand corner of the camera image to inform you of motion detection events: •...
  • Page 46 Motion Detection 5. Click Set next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor: • The camera image appears with a red grid overlay. This means the entire image is enabled for motion detection.
  • Page 47 Motion Detection 7. Choose how the system will react when motion is detected: • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event. •...

  • Page 48: Active Deterrence

    The recorder allows you to customize automatic light-triggering when motion is de- tected to deter intruders (see 13.1 Automatic Deterrence Settings, page 40). You can also trigger the lights and sirens manually using the recorder or Lorex Home connectivity software (see 13.2 Manually Activate Deterrence Features, page 42).
  • Page 49 Active Deterrence 2. Click EVENTS. Click the Event Settings tab on the side panel, then in the drop-down menu click on Motion. Click on the Smd/Deterrence on the top panel. 3. Select the channel of a connected deterrence camera. 4. Check Enable. NOTE This is for automatic warning light triggering only.

  • Page 50: Manually Activate Deterrence Features

    • Activate deterrence features using the Lorex Home app. To activate deterrence features on all connected cameras: • Push and hold the front panel panic button on the recorder for 3 seconds.
  • Page 51 Active Deterrence • From the Live View display, click on the Navigation Bar. #LX400113; r. 9.0/57192/57197; en-US...

  • Page 52: Smart Motion Detection

    The system supports detection of people and vehicles with compatible IP cameras only. This helps deliver more relevant notifications when using the Lorex Home app for remote viewing. You can also link white light deterrence to person and/or vehicle detection on compatible Lorex deterrence cameras for an added level of smart security.

  • Page 53: Configuring Person & Vehicle Detection

    Smart Motion Detection • Install the camera between 8-16ft (2.5-5m) off of the ground. NOTE Accuracy of Person & Vehicle detection will be influenced by multiple factors, such as the object’s distance from the camera, the size of the object, and the height and angle of the camera. Night vision will also impact the accu- racy of detection.
  • Page 54 Smart Motion Detection 4. Configure the following: • Enable: Check Person or Vehicle or both to enable each type of smart detection. • Area: Click Set under each detection type you have enabled to set the active area(s) for detection. ◦...

  • Page 55: Searching For Person & Vehicle Detection Events (Smart Search)

    Smart Motion Detection ◦ Click OK when finished. 5. If you choose to flash the camera’s warning light when a person or vehicle is detected, con- figure the following warning light options: • Duration: Enter the time in seconds the warning light will remain on after a person or ve- hicle is detected.

  • Page 56: Configuring Active View

    Smart Motion Detection 6. Click Search. 7. Events that match your search criteria are displayed. You now have the following options: • Click a thumbnail to preview the event. Double-click the preview window to view in full screen. • Check thumbnails to perform other actions: ◦...

  • Page 57: Face Detection

    The following are important camera installation notes to ensure accurate Face Detection. For full camera mounting instructions, see your camera’s documentation at lorex.com. • The camera should be installed about 10 feet above the ground so as to ensure that the full proportion of the face is detected on the screen.
  • Page 58 Face Detection 2. Click EVENTS, then click the Event Settings tab on the side panel. In the drop down click the Face Detection tab. 3. Select a camera to configure face detection for. 4. Click to enable ( ) / disable ( ) face detection on the selected channel.

  • Page 59: Face Preview

    Face Detection 7. You can set various events to happen when the alarm is triggered including: • Record Channel: Select the channels that will record when a face is detected on the se- lected channel. Set the length of recording following a video loss event in the Post_REC field.
  • Page 60 Face Detection 2. Click EVENTS. Click the Smart Search tab on the side panel, then in the drop down click the Face Detection tab. 3. Select the channel to search for events from, or select All 4. Choose a start and end time for your search. 5.

  • Page 61: Managing Passwords And User Accounts

    Managing Passwords and User Accounts Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time. NOTE If you forget the password to the system, contact technical support to have it reset.

  • Page 62: Adding Users

    Managing Passwords and User Accounts 16.1.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

  • Page 63: Modifying Users

    Managing Passwords and User Accounts 4. Configure the following: • Username: Enter a name for the user account. • Password: Enter a password for the user account. Enter the password again under Con- firm Password. • Memo: (Optional) Enter a description of the user account. •...

  • Page 64: Modifying Groups

    Managing Passwords and User Accounts 2. Click ACCOUNT, then click the Group tab on the side panel. 3. Click Add Group. 4. Configure the following: • Name: Enter a name for the group. • Memo: (Optional) Enter a description of the group. •...

  • Page 65: Deleting Groups

    Managing Passwords and User Accounts 3. Click next to the group you want to modify. 4. Update group details as needed, then click OK. 16.2.3 Deleting Groups Remove a group. To delete a group: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 66: Using The Main Menu

    Using the Main Menu To open the main menu: • From the Live View display, right-click to open the Quick Menu, then click Main Menu. • From the Live View display, hover the mouse near the bottom of the screen, then click on the Navigation Bar.

  • Page 67: Setting The Monitor Resolution (Display)

    Using the Main Menu 17.2 Setting the Monitor Resolution (Display) Configure the system’s monitor resolution and other display settings. To set the monitor resolution: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 68: Configuring Sequence Mode

    Using the Main Menu 3. Configure the following: • Transparency: Select the menu transparency. • Time Display: Check to show the time on the monitor. • Camera Display: Check to show the channel names on the monitor. • Image Enhance: Check for the system to digitally improve the video quality on the live display.

  • Page 69: Viewing Camera Status

    Using the Main Menu 17.4.1 Viewing Camera Status View the connection and alarm status for all connected cameras. To view camera status: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click CAMERA, then click Registration on the side panel. Click the Status tab on the top panel.

  • Page 70: Configuring Video Overlay Settings

    Using the Main Menu To upgrade the camera firmware: 1. Download the camera firmware file. NOTE Make sure that the firmware file you are using is compatible with your IP camera model. 2. Extract the firmware file and copy it to a USB thumb drive (not included). 3.

  • Page 71: Configuring Privacy Masking

    Using the Main Menu 2. Click CAMERA. Click the Overlay tab on the side panel, then click the Overlay tab on the top panel. 3. Under Channel, select the camera you would like to configure. 4. Configure the following settings: •...

  • Page 72: Configuring Snapshot Recording Settings

    Using the Main Menu 2. Click CAMERA. Click the Overlay tab on the side panel, then click the Privacy Masking tab on the top panel. 3. Under Channel, select the camera you would like to configure. 4. Check Preview or Record. Preview means the privacy mask zone(s) cannot be viewed when the system is in preview status.

  • Page 73: Creating Custom Channel Names

    Using the Main Menu 3. Under Snapshot, select the number of snapshots the system will take when the snapshot but- ton is pressed. 4. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule: • Channel: Select the channel you would like to configure. •...

  • Page 74: Hard Drive Information

    Using the Main Menu To access the Version Info menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION, then click the Information tab on the side panel. Click the Version tab on the top panel.

  • Page 75: Bps

    Using the Main Menu 17.5.3 BPS Shows bitrates of connected cameras. The bitrate is the amount of data the camera is sending to the system. To access the BPS menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 76: Online Users

    Using the Main Menu The following alarms are shown in the Alarm Status menu: • Motion Detect: Shows channels with active motion alarms. • Smart Motion: Shows channels with active smart motion alarms. To access Alarm Status: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 77: Network Test

    Using the Main Menu To access the network load menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION, then click the Network tab on the side panel. Click the Net Load tab on the top panel.

  • Page 78: Drive

    Using the Main Menu To save your system configuration to a USB thumb drive: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION. Click theUpdate/Reset on the side panel, then click the Config Backup tab on the top panel.

  • Page 79: Upgrading Firmware Manually

    Using the Main Menu To restore default settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION. Click the Update/Reset tab on the side panel, then click the De- fault tab on the top panel. 3.

  • Page 80: Automatic Firmware Upgrades

    Using the Main Menu 5. Click Start. 17.5.12 Automatic Firmware Upgrades Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. To configure automatic firmware upgrade: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 81: Configuring System Ports (Connection)

    Using the Main Menu 2. Click NETWORK, then click theTCP/IP tab on the side panel. 3. Check DHCP (recommended) to let the system automatically obtain an IP address from the router. Uncheck DHCP to assign a static IP address (advanced users only). 4.

  • Page 82: Configuring Email Alerts

    Using the Main Menu 2. Click NETWORK, then click the Connection tab on the side panel. 3. Configure the port numbers as needed. 4. Click Apply to save changes. NOTE Up to 3 devices may connect to the system at the same time. 17.6.3 Configuring Email Alerts You can configure the system to send out email alerts for motion detection or other events.
  • Page 83 Using the Main Menu If you want to use Lorex’s email server (recommended): 1. Under Mail Select, select Lorex Mail to use the Lorex email server to send out alarm notifi- cations. This is the recommended setting. 2. Configure the following: •...

  • Page 84: Configuring Switch Settings (Advanced)

    Using the Main Menu If you want to use your own email server (advanced): 1. Under Mail Select, select Customize. 2. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. •...

  • Page 85: P2P Setting

    CAUTION P2P connection is the primary method used for remote access to your security system using the Lorex Home app. If you disable P2P connectivity, you will only be able to access your system over the Internet using DDNS. See 23 DDNS Setup (Advanced), page 106 for details.

  • Page 86: Performing Smart Search For Safeguard

    Using the Main Menu 2. Click NETWORK, then click the P2P tab on the side panel. 3. Check Enable to use P2P, or uncheck to disable. 4. Click Apply. 17.6.6 Performing Smart Search for Safeguard Search for safeguard events on a specific channel or the entire system. You can also choose to back up events (USB flash drive required - not included).

  • Page 87: Configuring Smart Plan

    Using the Main Menu 3. Select the channel to search for events from, or select All 4. Choose a start and end time for your search. 5. Under Event Type select either Missing or Left Behind. 6. Click Search. Events that match your search criteria will appear below. If you want to back up events, check the events you want to back up, then click Export.
  • Page 88 Using the Main Menu 2. Click EVENTS, then click the Event Settings tab on the side panel. In the drop down click the Safeguard tab. 3. Under Camera, select the channel you would like to configure. 4. Click on Add to create a new rule. 5.

  • Page 89: Configuring Video Loss Settings

    Using the Main Menu 17.6.9 Configuring Video Loss Settings Configure video loss settings and how the system reacts to a video loss event. Video loss means that video from one or more cameras was interrupted or disabled. It could be caused by a number of factors, such as a loose or damaged connection, loss of power to a camera, or a blocked cam- era lens.

  • Page 90: Configuring Network Warnings

    Using the Main Menu 2. Click EVENTS. Click the Warning tab on the side panel, then click the HDD tab on the top panel. 3. Under Event Type, select the hard drive event you would like to configure. Check Enable to activate the selected warning.

  • Page 91: Searching Event Logs

    Using the Main Menu 2. Click EVENTS. Click the Warning tab on the side panel, then click the Network tab on the top panel. 3. Under Event Type, select the event type you would like to configure. Check Enable to acti- vate the selected warning.

  • Page 92: Configuring Pre-Recording

    Using the Main Menu 3. Select an event type to search for. 4. Enter a start and end time for your search. 5. Click Search. 6. Events that match your search criteria are displayed: • The Event column is formatted to show [Event Type]: [Channel Number]>. •...

  • Page 93: Configuring Hard Drive Type

    Using the Main Menu 2. Click STORAGE, then click the HDD Manager tab on the side panel. 3. Select the hard dive you would like to format. 4. Click Format, then click Yes to confirm. 17.6.15 Configuring Hard Drive Type The system supports the following hard drive types: •...

  • Page 94: Configuring Record Estimate (Recording Calculator)

    Using the Main Menu 4. Click Apply to save changes. The system will restart to complete this operation. 17.6.16 Configuring Record Estimate (Recording Calculator) Use the recording calculator to get an estimate of your maximum recording time in days for the installed hard drive, or how much hard drive space would be required to retain a specific amount of days.

  • Page 95: Configuring General System Settings

    Using the Main Menu 2. Click STORAGE, then click the FTP tab on the side panel. 3. Check Enable to allow FTP connection, and select either FTP or SFTP depending on your configuration. 4. Configure the following: • Server: Enter the FTP server’s address. •...

  • Page 96: Configuring Holidays

    Using the Main Menu 2. Click SYSTEM. Click the General tab on the side panel, then click the General tab on the top panel. 3. Configure the following: • Device Model: The camera model name. • Device No.: Not supported. •...
  • Page 97 Using the Main Menu 2. Click SYSTEM. Click the General tab on the side panel, then click the Holiday tab on the top panel. 3. Click Add New Holidays. 4. Configure the following: • Holiday Name: Enter a name for this holiday. •...

  • Page 98: Configuring Ip Filter

    Using the Main Menu 17.6.20 Configuring IP Filter Configure permissions for external IP addresses attempting to access the unit. 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click SYSTEM, then click the Security tab on the side panel. Click the Firewall tab on the top panel.

  • Page 99: Connecting Remotely Using The Lorex Home Mobile App

    Connecting Remotely using the Lorex Home Mobile App You can connect to your security system over the Internet using our free Lorex Home app for iOS and Android devices. Securely connect to your system from anywhere with no recurring fees for live viewing.

  • Page 100: Smart Home & Voice Assistance

    For compatibility information, as well as full instructions on setup and use, visit lorex.com/SmartHome. Google and Google Home are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

  • Page 101: Pan/Tilt/Zoom (Ptz) Cameras

    20.1 Connecting PTZ Cameras to the Recorder Lorex HD PTZ cameras connect to your recorder just like any other camera with no need to run special wiring — these cameras can accept PTZ commands directly through the Ethernet cable.

  • Page 102: Advanced Ptz Controls

    Pan/Tilt/Zoom (PTZ) Cameras NOTE Ensure you have completed initial setup of your PTZ camera in order to control the camera using the recorder. See 20.1 Connecting PTZ Cameras to the Recorder for more details. To access the PTZ controls: • Open the Live View screen for your PTZ camera in single-channel view (fullscreen). Right- click to open the Quick Menu, then click Pan/Tilt/Zoom.

  • Page 103: Presets

    Pan/Tilt/Zoom (PTZ) Cameras • Open the Live View screen for your PTZ camera in single-channel view (fullscreen). Right- click to open the Quick Menu, then click Pan/Tilt/Zoom. • Click the arrow on the far-right side of the PTZ control panel to access advanced options. •...

  • Page 104: Tours

    Pan/Tilt/Zoom (PTZ) Cameras 2. The PTZ controls open. Click to open advanced PTZ controls, then click 3. Click the Preset tab. 4. Enter the number of the preset you want to create under Preset. 5. Move the camera to the desired position and click Set. To go to a preset location: •...
  • Page 105 Pan/Tilt/Zoom (PTZ) Cameras To run autoscan: • Click #LX400113; r. 9.0/57192/57197; en-US...

  • Page 106: Connecting Audio Devices

    To enable audio recording: CAUTION Audio recording and / or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex Corpora- tion assumes no liability for use of its products that does not conform with local laws. 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  • Page 107 Connecting Audio Devices 5. Click on More Setting to configure the following: • Audio Encode: Check box to enable/disable. • Audio Format: Select an audio codec (G711a or AAC recommended). CAUTION In order to use voice commands with your security system , you must choose AAC encoding for the Sub Stream.

  • Page 108: Replacing The Hard Drive

    Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 10TB. 22.1 Removing the Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing a hard drive. To remove the hard drive: 1.
  • Page 109 Replacing the Hard Drive 3. Turn the recorder over carefully, then remove the top panel. CAUTION The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below. #LX400113;...

  • Page 110: Installing A New Hard Drive

    Replacing the Hard Drive 4. Remove the power and SATA cables from the hard drive. 5. Carefully pick up the hard drive to lift the bottom panel, being mindful of the sharp edges of the bottom panel. Remove the hard drive screws (4×) from the bottom panel. Hold onto the hard drive so it remains in place when all screws have been removed.
  • Page 111 Replacing the Hard Drive To install a new hard drive: 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way. 2. Power off the system, and unplug all cabling from the system. 3.
  • Page 112 Replacing the Hard Drive 4. Turn the recorder over carefully, then remove the top panel. CAUTION The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below. 5.
  • Page 113 Replacing the Hard Drive 6. Carefully pick up the bottom panel with the hard drive, being mindful of the sharp edges of the bottom panel. Slide the 2 pre-inserted screws into the locked position, then tighten the screws. Insert and tighten the 2 remaining hard drive screws. 7.

  • Page 114: Ddns Setup (Advanced)

    Login at the top of the page. 2. Select Create an Account. NOTE If you have already set up an account, select I Have a LOREX Account and log in. Proceed directly to , page . #LX400113; r. 9.0/57192/57197; en-US...

  • Page 115: Step 3: Activate Your Warranty

    23.3 STEP 3: Activate Your Warranty Activate the manufacturer’s warranty on your recorder. To activate your product warranty: 1. From your Lorex account, click the WARRANTIES tab. 2. Click Activate Warranty. 3. Enter your product information (attaching bill of sale optional).

  • Page 116: Step 5: Enable Ddns On The Recorder

    23.5 STEP 5: Enable DDNS on the Recorder Enter your DDNS information into the menu of your recorder. You can find the information ref- erenced below on your My Lorex account, or on the confirmation email sent to you after regis- tering for DDNS service.

  • Page 117: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following de- scribes the most common problems and solutions. Please refer to the following before calling Lorex technical support: Error Possible Causes Solutions •...

  • Page 118: Top Reasons Your Lorex Camera May Lose Video Or Go Black

    24.1 Top Reasons Your Lorex Camera May Lose Video or Go Black There are a multitude of reasons why your security camera may lose video or go black. The fol- lowing list of potential issues will walk you through the process of identifying the root cause and do a quick fix on the issue.

  • Page 119: Going Over Poe Budget Will Result In Video Loss

    Troubleshooting 24.1.1 Going over PoE budget will result in video loss Our recorders use Power over Ethernet (PoE) technology to deliver power to IP cameras and the same PoE is used to transmit video back to the recorder. Known as Maximum Power Consumption (wattage), each IP camera requires a specific amount of power to operate and function efficiently.

  • Page 120: Power Surge And Interference

    Troubleshooting To fix the issue, we recommend that you check any point of contact on your camera, recorder, and monitor. 24.1.4 Power surge and interference A power surge can burn your camera’s circuit board and other components. Power surge is even more hazardous to metal cameras installed on vertical pole as there’s a great likelihood of it get- ting hit by lighting strikes.

  • Page 121: Outdated Firmware And Hardware

    All of our cameras are paired with specific recorders, apps, and software. If you pair your camera with the wrong recorder, app, or software, there is a great likelihood that you will encounter a compatibility issue along the way. To know if your Lorex product will work with other lineup, please see our Compatibility Chart.

  • Page 122: Technical Specifications

    Technical Specifications 25.1 General Video Transmission Technology Channels 8 Channels 25.2 Inputs/Outputs Video Input 8 ch: 8 × PoE Video Outputs 1 × VGA/1 × HDMI Audio Input 1 ch: RCA type Audio Output 1 ch: RCA type 25.3 Display Display Output Resolution Up to 4K UHD Live Display...
  • Page 123 Image quality and resolution is dependent on the type of camera connected to the NVR, as well as TV/monitor resolution. 2. Compatible with certain Lorex IP cameras only. For a list of compatible cameras please visit lorex.com/compatibility 3. Controlling certain features in your security system requires a compatible smart device.
  • Page 124 Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 126 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

This manual is also suitable for:

N842 series

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