Lorex N862A63B User Manual
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Lorex N862A63B User Manual

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  • Page 1 User Manual N862 Series...
  • Page 3 User Manual N862 Series #LX400113; r. 9.0/57191/57191; en-US...
  • Page 4 Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: N862A64B N862A63B For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: lorex.com...

  • Page 5: Table Of Contents

    Using Video Clip Backup .............34 11.4 Viewing Backed Up Files .............34 11.4.1 Viewing Backed Up Files on PC ..........35 11.4.2 Viewing Backed Up Files on Mac.........35 11.4.3 Lorex Player Controls............36 Motion Detection ................38 12.1 Status Icons ................38 #LX400113; r. 9.0/57191/57191; en-US...
  • Page 6 Table of contents 12.2 Configuring Motion Detection ............38 Active Deterrence................41 13.1 Automatic Deterrence Settings ............41 13.2 Manually Activate Deterrence Features..........43 Smart Motion Detection................45 14.1 Ensuring Accurate Person & Vehicle Detection ........45 14.2 Configuring Person & Vehicle Detection ...........46 14.3 Searching for Person & Vehicle Detection Events (Smart Search)....46 14.4 Configuring Active View .............47 Face Detection..................48...
  • Page 7 STEP 5: Enable DDNS on the Recorder .......... 101 Troubleshooting................102 23.1 Top Reasons Your Lorex Camera May Lose Video or Go Black....103 23.1.1 Going over PoE budget will result in video loss ...... 104 23.1.2 When to use a PoE Switch? ..........104 23.1.3 Not enough power or total loss of it........
  • Page 8 Table of contents 25.3 Modification ................110 25.4 RoHS................... 110 25.5 ICES-003 ................110 #LX400113; r. 9.0/57191/57191; en-US viii...

  • Page 9: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.

  • Page 10: Service

    Important Safeguards 6. Overloading: Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

  • Page 11: Use

    Important Safeguards 2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled or objects have fallen into the product. •...

  • Page 12: Package Contents

    Package Contents Your security recorder package includes the following components: 4K Ultra HD Security NVR Power Adapter Ethernet Cable USB Mouse HDMI Cable NOTE Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 13: Recorder Overview

    1. Power Input: Connect the included AC power cable. 2. Power Switch: Press to power the system on / off. 3. PoE Video Inputs: Connect Lorex IP cameras to the system. For a full list of compatible cameras, visit lorex.com/compatibility.
  • Page 14 Recorder Overview 10. HDMI: Connect to an HDMI monitor or TV (not included) using the included HDMI cable to view the system interface. #LX400113; r. 9.0/57191/57191; en-US...

  • Page 15: Basic System Setup

    This step is for verification of the camera image only. It is recommended to connect cameras to a nearby power adapter for this step. The Lorex Setup Wizard that runs at startup will assist you in naming and organizing your cameras, so it is also recommended to leave cameras connected until the wizard asks you to install cameras in their permanent mounting location.

  • Page 16: Step 4: Connect Monitor

    Basic System Setup 4.4 STEP 4: Connect monitor Connect the recorder to a monitor using the included HDMI cable (supports up to 4K resolution). Connect the recorder to a monitor using a VGA cable (not included - supports up to 1080p resolution).

  • Page 17: Quick Access To System Information

    Basic System Setup 2. Enter the system user name (default: admin) and your secure password, then click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded. CAUTION DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION.

  • Page 18: Connecting Cameras To The Local Area Network (Lan)

    1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold separately on lorex.com) to your router using a CAT5e or higher Ethernet cable. Connect the power cable to the PoE switch and to a power outlet or surge protector.
  • Page 19 Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters: 1. Connect each camera to a compatible power adapter (check your camera documentation at lorex.com for compatible power adapters for your cameras). 2. Connect the camera to your router using a CAT5e or higher Ethernet cable.

  • Page 20: Camera Installation

    NOTE This section covers connection of cameras to the recorder and general installation tips only. Please refer to the documentation that came with your camera or search for your camera model number at lorex.com for specific in- stallation instructions. 5.1 Installation Tips General camera installation tips that apply to all camera models.

  • Page 21: Connecting Camera Extension Cables

    NVR. 5.4 Wired / Wireless Fusion™ As part of the Lorex Fusion™ collection, you can pair this NVR with additional Lorex Wi-Fi products such as, Wi-Fi cameras, doorbells, and floodlights. For more information, please visit our Fusion Collection Guide at lorextechnology.com/articles/fusion...
  • Page 22 Camera Installation NOTE Connect up to two Wi-Fi products to NVRs. Further Wi-Fi devices can still be used through the Lorex Home App. #LX400113; r. 9.0/57191/57191; en-US...

  • Page 23: Using The Mouse

    Using the Mouse The mouse is the primary control device for the system. Connect the included mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, while in a split-screen display mode, click an individual channel to view it in full-screen.

  • Page 24: Setting The Date & Time

    Setting the Date & Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. NOTE This chapter covers setting system date and time only. See the references below for full instructions on the other submenus shown below: •...

  • Page 25: Using The On-Screen Display

    Using the On-Screen Display Use the system’s on–screen display to navigate menus and configure options and settings. NOTE To access the on-screen display, you must connect the included mouse and a monitor (not included) to the re- corder. See 4 Basic System Setup, page 7 for full instructions. 8.1 Navigation Bar The Navigation Bar along the bottom of the recorder’s Live View display allows you to access the Main Menu and control basic functions of the recorder.
  • Page 26 Using the On-Screen Display • Right-click anywhere on the Live View screen. 1. Main Menu: Select for full access to the Main Menu. 2. Playback: Opens the Playback Menu. This allows you to search for video recordings saved on the recorder’s hard drive. For details on using the Playback menu, see 10 Playback, page 3.

  • Page 27: Camera Toolbar

    Using the On-Screen Display 8. AutoFocus: Access zoom/focus controls for auto-focus cameras (not included). 9. Camera Setting: Configure image settings for cameras. For full details, see 8.5 Camera Im- age Settings, page 20. 10. Info: Displays system information, such as model number, device ID, IP address, etc. 11.

  • Page 28: Camera Image Settings

    Using the On-Screen Display • Click Shift to switch between uppercase and lowercase characters. • Right-click to close the Full Keyboard. To use the Number Keyboard: • Using the mouse, click on a field where numeric characters are entered, such as the date or time fields.
  • Page 29 Auto to have the system automatically set the opti- mal white balance mode. • Lorex Logo: Select Enable to include a Lorex watermark on the camera image. 3. Click OK to save changes.

  • Page 30: Recording

    Recording By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs. 9.1 Video Recording Types The system supports the following recording types: •...

  • Page 31: Setting The Recording Schedule

    Recording 5. Configure the following settings. Except where noted, options for Main Stream and Sub Stream are the same: • Compression: Select the video compression type that will be used. For H.265 compatible cameras, it is recommended to select H.265, as it will use the least amount of disk space. •...

  • Page 32: Setting Up Scheduled Or Manual Recording

    Recording 2. Click STORAGE. Click the Schedule tab on the side panel. 3. Under Channel, select the channel you would like to configure or select All. 4. Configure the schedule as needed: • Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.

  • Page 33: Configuring Hard Drive Overwrite

    Recording To set options for manual recording: 1. From the Live View display, right-click to open the Quick Menu. Click Manual, then Record. 2. Under Main Stream, select how the system will record the Main Stream for each channel: • Auto: Main Stream recording will follow the recording schedule. •...
  • Page 34 Recording 2. Click STORAGE, then click the Basic tab on the side panel. 3. Ensure HDD Full is set to Overwrite to overwrite the oldest recordings when the hard drive is full. NOTE Select Stop Record for the system to stop recording when the hard drive is full. 4.

  • Page 35: Playback

    Playback Search through and playback recorded video files on the system. 10.1 Playing Back Video from the Hard Drive To play back recorded video: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3.
  • Page 36 Playback 3. Channel Selection: Select channels and video quality for playback. You can check up to 4 channels for playback in mainstream ( ) and up to 8 channels for playback in substream ( 4. Viewing Modes: • Not supported •...

  • Page 37: Area Search

    Playback 9. Playback Controls: • Play / Pause • Stop • Play Backwards • Previous Frame: Go to the previous frame when video is paused. • Next Frame: Go to the next frame when video is paused. • Slow Playback: Click repeatedly to slow the video down by half speed up to 16× slower than normal.

  • Page 38: Video Clip Backup

    Playback To perform an area search: 1. From the Live View display, right-click to open the Quick Menu, then click Playback. 2. Use the calendar on the right to select the day to playback. 3. Check a single channel you want to play back. Click the icon to the right of the channel name to choose the video quality ( for Main Stream, for Sub Stream).
  • Page 39 Playback 2. From the Live View display, right-click to open the Quick Menu, then click Playback. 3. Use the calendar on the right to select the day to playback. 4. Check the channels you want to play back. Click the icons to the right of each channel name to choose the video quality ( for Main Stream, for Sub Stream).

  • Page 40: Playing Back Video From A Usb Drive

    Playback 8. Select a filetype for your backup file. 9. Click Backup. 10.5 Playing Back Video from a USB Drive If you have video files saved to a USB flash drive (not included), you can play them back using the system. For full instructions on backing up video to a USB flash drive, see 11 Backup, page 33.

  • Page 41: Backup

    Backup Backup video files to external USB flash drive (not included). 11.1 Formatting the USB Flash Drive It is recommended to format your USB thumb drive (not included) before using it with the system. CAUTION Formatting the USB device will permanently erase all data. This step cannot be undone. Prerequisite: •...

  • Page 42: Backing Up Video

    Video clip backup allows you to select a duration of video during playback mode and save it to a USB device (not included). For full instructions on video clip backup, see 10.4 Video Clip Back- up, page 30. 11.4 Viewing Backed Up Files Use the free Lorex Player to play back .dav files. #LX400113; r. 9.0/57191/57191; en-US...

  • Page 43: Viewing Backed Up Files On Pc

    Backup 11.4.1 Viewing Backed Up Files on PC 1. Download and install the Lorex Player for PC from the recorder’s product page at lorex.com 2. Double-click one of the files under the Group File List on the left to begin playback.

  • Page 44: Lorex Player Controls

    Click to open a backed up video file in another location. 5. Use the Lorex Player controls to control playback or select other files for playback. NOTE For a full overview of Lorex Player controls, see 11.4.3 Lorex Player Controls, page 36.
  • Page 45 Backup 4. Playback Controls: • : Playback files in sequence. • : Synchronize playback times. • : Play/pause playback. • : Stop playback. • : Previous frame. • : Next frame. • : Playback speed. • : Volume control. 5. Zoom Timeline 6.

  • Page 46: Motion Detection

    Motion Detection Configure motion detection settings to ensure that events are captured according to your preferences. 12.1 Status Icons The system displays different icons in the bottom left–hand corner of the camera image to inform you of motion detection events: •...
  • Page 47 Motion Detection 5. Click Set next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor: • The camera image appears with a red grid overlay. This means the entire image is enabled for motion detection.
  • Page 48 Motion Detection 7. Choose how the system will react when motion is detected: • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event. •...

  • Page 49: Active Deterrence

    The recorder allows you to customize automatic light-triggering when motion is de- tected to deter intruders (see 13.1 Automatic Deterrence Settings, page 41). You can also trigger the lights and sirens manually using the recorder or Lorex Home connectivity software (see 13.2 Manually Activate Deterrence Features, page 43).
  • Page 50 Active Deterrence 2. Click EVENTS. Click the Event Settings tab on the side panel, then in the drop-down menu click on Motion. Click on the Smd/Deterrence on the top panel. 3. Select the channel of a connected deterrence camera. 4. Check Enable. NOTE This is for automatic warning light triggering only.

  • Page 51: Manually Activate Deterrence Features

    • Activate deterrence features using the Lorex Home app. To activate deterrence features on all connected cameras: • Push and hold the front panel panic button on the recorder for 3 seconds.
  • Page 52 Active Deterrence • From the Live View display, click on the Navigation Bar. #LX400113; r. 9.0/57191/57191; en-US...

  • Page 53: Smart Motion Detection

    The system supports detection of people and vehicles with compatible IP cameras only. This helps deliver more relevant notifications when using the Lorex Home app for remote viewing. You can also link white light deterrence to person and/or vehicle detection on compatible Lorex deterrence cameras for an added level of smart security.

  • Page 54: Configuring Person & Vehicle Detection

    Smart Motion Detection • Install the camera between 8-16ft (2.5-5m) off of the ground. NOTE Accuracy of Person & Vehicle detection will be influenced by multiple factors, such as the object’s distance from the camera, the size of the object, and the height and angle of the camera. Night vision will also impact the accu- racy of detection.

  • Page 55: Configuring Active View

    Smart Motion Detection 6. Click Search. 7. Events that match your search criteria are displayed. You now have the following options: • Click a thumbnail to preview the event. Double-click the preview window to view in full screen. • Check thumbnails to perform other actions: ◦...

  • Page 56: Face Detection

    Face Detection NOTE Face Detection must be enabled in Smart Plan before configuring settings. Refer to 17.6.7 Configuring Smart Plan, page 77 for further details. 15.1 Configuring Face Detection Set preferences for face detection on each channel, and select channels you want to enable face detection on.

  • Page 57: Face Preview

    Face Detection 5. Click to enable Face ROI to enhance images captured through face detection. 6. Click Set next to Schedule to choose which days and times of the week to enable face detection: • Click or click-and-drag along the each of the blue timelines to quickly add or remove time from each day’s schedule in 15–minute segments.

  • Page 58: Performing Smart Search For Face Detection

    Face Detection To preview captured faces: 1. From the Live View display, right-click to open the Quick Menu, then click Face Preview. 2. Click enable for the face preview box to appear on the right side of the screen. Click disable to remove the face preview box.

  • Page 59: Managing Passwords And User Accounts

    Managing Passwords and User Accounts Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time. NOTE If you forget the password to the system, contact technical support to have it reset.

  • Page 60: Adding Users

    Managing Passwords and User Accounts 16.1.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

  • Page 61: Modifying Users

    Managing Passwords and User Accounts 4. Configure the following: • Username: Enter a name for the user account. • Password: Enter a password for the user account. Enter the password again under Con- firm Password. • Memo: (Optional) Enter a description of the user account. •...

  • Page 62: Modifying Groups

    Managing Passwords and User Accounts 2. Click ACCOUNT, then click the Group tab on the side panel. 3. Click Add Group. 4. Configure the following: • Name: Enter a name for the group. • Memo: (Optional) Enter a description of the group. •...

  • Page 63: Deleting Groups

    Managing Passwords and User Accounts 3. Click next to the group you want to modify. 4. Update group details as needed, then click OK. 16.2.3 Deleting Groups Remove a group. To delete a group: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 64: Using The Main Menu

    Using the Main Menu To open the main menu: • From the Live View display, right-click to open the Quick Menu, then click Main Menu. • From the Live View display, hover the mouse near the bottom of the screen, then click on the Navigation Bar.

  • Page 65: Main Menu Overview

    Using the Main Menu 17.1 Main Menu Overview 17.2 Setting the Monitor Resolution (Display) Configure the system’s monitor resolution and other display settings. To set the monitor resolution: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 66: Configuring Sequence Mode

    Using the Main Menu 2. Click DISPLAY, then click the Display tab on the side panel. 3. Configure the following: • Transparency: Select the menu transparency. • Time Display: Check to show the time on the monitor. • Camera Display: Check to show the channel names on the monitor. •...

  • Page 67: Camera Menu

    Using the Main Menu 2. Click DISPLAY, then click the Sequence tab on the side panel. 3. Choose how many channels will appear on screen when Sequence mode is triggered by mo- tion detection (you must check Sequence when configuring motion detection — see 12 Mo- tion Detection, page 38for details).

  • Page 68: Camera Firmware Versions

    Using the Main Menu 2. Click CAMERA, then click Registration on the side panel. Click the Status tab on the top panel. 17.4.2 Camera Firmware Versions View firmware versions for connected cameras. To view camera firmware versions: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.

  • Page 69: Configuring Video Overlay Settings

    Using the Main Menu 4. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 5. Click CAMERA, then click Registration on the side panel. Click the Upgrade tab on the top panel. 6. Click Select. Select the firmware file on the USB drive and click OK. 7.

  • Page 70: Configuring Privacy Masking

    Using the Main Menu 4. Configure the following settings: • Time Display: Check to display the time information during live view. Click to choose the position of the time display overlay. Click-and-drag the time display to reposition it. Right-click when finished. •...

  • Page 71: Creating Custom Channel Names

    Using the Main Menu To configure snapshot recording settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click CAMERA, then click theRecording tab on the side panel. Click the Snapshot tab on the top panel.

  • Page 72: Information Menu

    Using the Main Menu 4. Click Apply to save changes. 17.5 Information Menu View system information related to storage, network status, system warnings, and more. 17.5.1 Version Information View system information such as device ID, model number, IP address, and firmware version. To access the Version Info menu: 1.

  • Page 73: Bps

    Using the Main Menu To access HDD Info: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION, then click the Information tab on the side panel. Click the HDD Info tab on the top panel. 17.5.3 BPS Shows bitrates of connected cameras.

  • Page 74: Alarm

    Using the Main Menu To access the log menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION, then click the Log tab on the side panel. 17.5.5 Alarm View a summary of active system alarms. Activated alarms are highlighted in white. Additional info such as channels that are currently detecting motion is shown.

  • Page 75: Network Load

    Using the Main Menu To access the online users menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATON, then click the Network tab on the side panel. Click the Online Users tab on the top panel.

  • Page 76: Saving Your System Configuration To A Usb Thumb Drive

    Using the Main Menu To access the network test menu: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click INFORMATION, then click the Network tab on the side panel. Click the Network Test tab on the top panel.

  • Page 77: Restore Default Settings

    Using the Main Menu 2. Click INFORMATION. Click the Update/Reset tab on the side panel, then click the Con- fig Backup tab on the top panel. 3. Under Device Model, select the USB device where the system configuration is saved. 4.

  • Page 78: Upgrading Firmware Manually

    Using the Main Menu 17.5.11 Upgrading Firmware Manually The primary method for upgrading system firmware is automatically over the Internet. The sys- tem also supports firmware upgrades from a USB thumb drive (not included). Prerequisite: • Save the .bin firmware file for your unit onto a USB flash drive (not included), and connect the drive to one of the system’s free USB ports.

  • Page 79: Network Settings

    Using the Main Menu 3. Ensure Automatically Check for Updates is checked. If it was previously unchecked, click OK to save changes. 4. Click Check for Updates to check for a newer firmware version. 5. If a newer version is found, click Upgrade Now to upgrade the system. 17.6 Network Settings Configure general system settings, recording schedule, motion settings, and more.

  • Page 80: Configuring Email Alerts

    Using the Main Menu NOTE Port forwarding is not required unless you are using DDNS for remote access. Using mobile apps does not re- quire port forwarding or DDNS setup. To configure system ports: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2.
  • Page 81 Using the Main Menu If you want to use Lorex’s email server (recommended): 1. Under Mail Select, select Lorex Mail to use the Lorex email server to send out alarm notifi- cations. This is the recommended setting. 2. Configure the following: •...

  • Page 82: Configuring Switch Settings (Advanced)

    Using the Main Menu If you want to use your own email server (advanced): 1. Under Mail Select, select Customize. 2. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. •...

  • Page 83: P2P Setting

    CAUTION P2P connection is the primary method used for remote access to your security system using the Lorex Home app. If you disable P2P connectivity, you will only be able to access your system over the Internet using DDNS. See 22 DDNS Setup (Advanced), page 99 for details.

  • Page 84: Performing Smart Search For Safeguard

    Using the Main Menu 2. Click NETWORK, then click the P2P tab on the side panel. 3. Check Enable to use P2P, or uncheck to disable. 4. Click Apply. 17.6.6 Performing Smart Search for Safeguard Search for safeguard events on a specific channel or the entire system. You can also choose to back up events (USB flash drive required - not included).

  • Page 85: Configuring Smart Plan

    Using the Main Menu 3. Select the channel to search for events from, or select All 4. Choose a start and end time for your search. 5. Under Event Type select either Missing or Left Behind. 6. Click Search. Events that match your search criteria will appear below. If you want to back up events, check the events you want to back up, then click Export.
  • Page 86 Using the Main Menu 2. Click EVENTS, then click the Event Settings tab on the side panel. In the drop down click the Safeguard tab. 3. Under Camera, select the channel you would like to configure. 4. Click on Add to create a new rule. 5.

  • Page 87: Configuring Video Loss Settings

    Using the Main Menu 17.6.9 Configuring Video Loss Settings Configure video loss settings and how the system reacts to a video loss event. Video loss means that video from one or more cameras was interrupted or disabled. It could be caused by a number of factors, such as a loose or damaged connection, loss of power to a camera, or a blocked cam- era lens.

  • Page 88: Configuring Network Warnings

    Using the Main Menu 2. Click EVENTS. Click the Warning tab on the side panel, then click the HDD tab on the top panel. 3. Under Event Type, select the hard drive event you would like to configure. Check Enable to activate the selected warning.

  • Page 89: Searching Event Logs

    Using the Main Menu 2. Click EVENTS. Click the Warning tab on the side panel, then click the Network tab on the top panel. 3. Under Event Type, select the event type you would like to configure. Check Enable to acti- vate the selected warning.

  • Page 90: Configuring Pre-Recording

    Using the Main Menu 3. Select an event type to search for. 4. Enter a start and end time for your search. 5. Click Search. 6. Events that match your search criteria are displayed: • The Event column is formatted to show [Event Type]: [Channel Number]>. •...

  • Page 91: Configuring Hard Drive Type

    Using the Main Menu 2. Click STORAGE, then click the HDD Manager tab on the side panel. 3. Select the hard dive you would like to format. 4. Click Format, then click Yes to confirm. 17.6.15 Configuring Hard Drive Type The system supports the following hard drive types: •...

  • Page 92: Configuring Record Estimate (Recording Calculator)

    Using the Main Menu 4. Click Apply to save changes. The system will restart to complete this operation. 17.6.16 Configuring Record Estimate (Recording Calculator) Use the recording calculator to get an estimate of your maximum recording time in days for the installed hard drive, or how much hard drive space would be required to retain a specific amount of days.

  • Page 93: Configuring General System Settings

    Using the Main Menu 2. Click STORAGE, then click the FTP tab on the side panel. 3. Check Enable to allow FTP connection, and select either FTP or SFTP depending on your configuration. 4. Configure the following: • Server: Enter the FTP server’s address. •...

  • Page 94: Configuring Holidays

    Using the Main Menu 2. Click SYSTEM. Click the General tab on the side panel, then click the General tab on the top panel. 3. Configure the following: • Device Model: The camera model name. • Device No.: Not supported. •...
  • Page 95 Using the Main Menu 2. Click SYSTEM. Click the General tab on the side panel, then click the Holiday tab on the top panel. 3. Click Add New Holidays. 4. Configure the following: • Holiday Name: Enter a name for this holiday. •...

  • Page 96: Configuring Ip Filter

    Using the Main Menu 17.6.20 Configuring IP Filter Configure permissions for external IP addresses attempting to access the unit. 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click SYSTEM, then click the Security tab on the side panel. Click the Firewall tab on the top panel.

  • Page 97: Connecting Remotely Using The Lorex Home Mobile App

    Connecting Remotely using the Lorex Home Mobile App You can connect to your security system over the Internet using our free Lorex Home app for iOS and Android devices. Securely connect to your system from anywhere with no recurring fees for live viewing.

  • Page 98: Smart Home & Voice Assistance

    For compatibility information, as well as full instructions on setup and use, visit lorex.com/SmartHome. Google and Google Home are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

  • Page 99: Connecting Audio Devices

    To enable audio recording: CAUTION Audio recording and / or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex Corpora- tion assumes no liability for use of its products that does not conform with local laws. 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  • Page 100 Connecting Audio Devices 5. Click on More Setting to configure the following: • Audio Encode: Check box to enable/disable. • Audio Format: Select an audio codec (G711a or AAC recommended). CAUTION In order to use voice commands with your security system , you must choose AAC encoding for the Sub Stream.

  • Page 101: Replacing The Hard Drive

    Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 8TB, and add a second drive if you choose to. 21.1 Removing the Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing a hard drive.
  • Page 102 Replacing the Hard Drive 3. Turn the recorder over carefully, then remove the top panel. CAUTION The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below. #LX400113;...

  • Page 103: Installing A New Hard Drive

    Replacing the Hard Drive 4. Remove the power and SATA cables from the hard drive. 5. Carefully pick up the hard drive to lift the bottom panel, being mindful of the sharp edges of the bottom panel. Remove the hard drive screws (4×) from the bottom panel. Hold onto the hard drive so it remains in place when all screws have been removed.
  • Page 104 Replacing the Hard Drive To install a new hard drive: 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way. 2. Power off the system, and unplug all cabling from the system. 3.
  • Page 105 Replacing the Hard Drive 4. Turn the recorder over carefully, then remove the top panel. CAUTION The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below. 5.
  • Page 106 Replacing the Hard Drive 6. Carefully pick up the bottom panel with the hard drive, being mindful of the sharp edges of the bottom panel. Slide the 2 pre-inserted screws into the locked position, then tighten the screws. Insert and tighten the 2 remaining hard drive screws. 7.

  • Page 107: Ddns Setup (Advanced)

    Login at the top of the page. 2. Select Create an Account. NOTE If you have already set up an account, select I Have a LOREX Account and log in. Proceed directly to , page . #LX400113; r. 9.0/57191/57191; en-US...

  • Page 108: Step 3: Activate Your Warranty

    22.3 STEP 3: Activate Your Warranty Activate the manufacturer’s warranty on your recorder. To activate your product warranty: 1. From your Lorex account, click the WARRANTIES tab. 2. Click Activate Warranty. 3. Enter your product information (attaching bill of sale optional).

  • Page 109: Step 5: Enable Ddns On The Recorder

    22.5 STEP 5: Enable DDNS on the Recorder Enter your DDNS information into the menu of your recorder. You can find the information ref- erenced below on your My Lorex account, or on the confirmation email sent to you after regis- tering for DDNS service.

  • Page 110: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following de- scribes the most common problems and solutions. Please refer to the following before calling Lorex technical support: Error Possible Causes Solutions •...

  • Page 111: Top Reasons Your Lorex Camera May Lose Video Or Go Black

    23.1 Top Reasons Your Lorex Camera May Lose Video or Go Black There are a multitude of reasons why your security camera may lose video or go black. The fol- lowing list of potential issues will walk you through the process of identifying the root cause and do a quick fix on the issue.

  • Page 112: Going Over Poe Budget Will Result In Video Loss

    Troubleshooting 23.1.1 Going over PoE budget will result in video loss Our recorders use Power over Ethernet (PoE) technology to deliver power to IP cameras and the same PoE is used to transmit video back to the recorder. Known as Maximum Power Consumption (wattage), each IP camera requires a specific amount of power to operate and function efficiently.

  • Page 113: Power Surge And Interference

    Troubleshooting To fix the issue, we recommend that you check any point of contact on your camera, recorder, and monitor. 23.1.4 Power surge and interference A power surge can burn your camera’s circuit board and other components. Power surge is even more hazardous to metal cameras installed on vertical pole as there’s a great likelihood of it get- ting hit by lighting strikes.

  • Page 114: Outdated Firmware And Hardware

    All of our cameras are paired with specific recorders, apps, and software. If you pair your camera with the wrong recorder, app, or software, there is a great likelihood that you will encounter a compatibility issue along the way. To know if your Lorex product will work with other lineup, please see our Compatibility Chart.

  • Page 115: Technical Specifications

    Technical Specifications 24.1 General Video Transmission Technology Channels 16 Channels 24.2 Inputs/Outputs Video Input 16 ch: 16 × PoE Video Outputs 1 × VGA/1 × HDMI Audio Input 1 ch: RCA type 1 ch: RCA type Audio Output 4 Channels Alarm In Alarm Out 2 Channels...

  • Page 116: Smart Home

    Night vision will also impact the accuracy of detection. Compatible with certain Lorex IP cameras only. 6. Compatible with certain Lorex IP cameras only. For a list of compatible cameras please visit lorex.com/compatibility #LX400113; r. 9.0/57191/57191; en-US...
  • Page 117 5Mbps is recommended for reasonable video performance. Up to 3 devices may connect to the system at the same time. For the latest list of supported apps and devices, please visit lorex.com/compatibility 8. HDMI output supports 4K HD for high definition multi-channel live or recorded video view- ing.

  • Page 118: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 120 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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