Dukane 8945WU User Manual page 108

9. Troubleshooting
Phenomenon: Crestron e-Control
Item to be checked
Has Adobe Flash
®
installed?
Is Web browser that does not
support Adobe
®
used?
Are Crestron e-Control
on Network Settings – Other
Setup screen of the Projector
Web Control disabled?
Phenomenon: Cannot send an e-mail correctly.
Item to be checked
Is a test e-mail sent correctly?
Are e-mail settings correct?
Are the settings of Sender E-mail
Address correct?
Is only e-mail regarding the
specific Error/Warning not sent
correctly?
108
Player been
®
Flash Player
®
settings
®
is not displayed.
®
Solutions
Adobe Flash Player is required to display
® ®
Crestron e-Control
Install Adobe Flash
®
Use a Web browser that supports Adobe
Flash Player.
®
Enable Crestron e-Control
Network Settings – Other Setup screen of the
Projector Web Control.
Solutions
Check if a test e-mail is sent correctly by
pressing the [Send Test Mail] button on the
Mail Settings screen of the Projector Web
Control.
Check the settings on the Mail Settings screen
of the Projector Web Control.
Set valid e-mail address.
Check if the specific Error/Warning is set to
be sent on the Mail Settings screen of the
Projector Web Control.
.
®
Player.
®
settings on
®
®