Reliable EnviroMate PRO EP1000 Instruction Manual page 16

RELIABLE PRODUCTS WARRANTY
Reliable Corporation ("Reliable") warrants to original purchaser of its products that
every product sold by Reliable (a "Reliable Product") is free from defects in material
and workmanship for a period of one year from the date of purchase, if properly used
and maintained. Subject to the conditions and limitations set forth below, Reliable will
either repair or replace any part of a Reliable Product that proves defective by reason of
improper workmanship or materials. If the defective Reliable Product is no longer avail-
able and cannot be repaired effectively or replaced with an identical model, Reliable
shall replace the defective Reliable Product with a current Reliable Product of equal or
greater value. Repaired parts or replacement products will be provided by Reliable on
an exchange basis, and will be either new or refurbished to be functionally equivalent to
new. If Reliable is unable to repair or replace a Reliable Product, it will refund the current
value of that Reliable Product at the time the warranty claim is made.
This limited warranty does not cover any damage to a Reliable Product that results from
improper installation, accident, abuse, misuse, natural disaster, insufficient or exces-
sive electrical supply, abnormal mechanical or environmental conditions, wear and
tear resulting from normal use of the product, or any unauthorized disassembly, repair,
or modification. This limited warranty does not extend to any indirect, consequential
or incidental damages that may be suffered by a user or from the use of a Reliable
Product, including without limitation, any liability for third party claims for damage, and
is limited to the amount paid by the original purchaser Reliable Product with respect
to which this limited warranty protection applies. This limited warranty does not apply
with respect to products that have been altered or which are missing serial numbers
or for products not purchased directly from Reliable or a dealer authorized by us to sell
Reliable Products.
This limited warranty is the only warranty that applies to any Reliable Product, super-
sedes any and all terms that may be contained in any other document or purchase
order and may not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1-800-268-1649 or at support@reliablecorporation.com.
You will be required to submit an original receipt via fax or e-mail. The receipt must
reflect that you are the original purchaser, the product was bought directly from us or
from an authorized Reliable dealer and that the warranty claim is being made within the
warranty period. You will be issued a return authorization number (RA#) and asked to
ship the defective product together with proof of purchase and RA#, prepaid insured to
the following address:
Reliable Corporation, 5-100 Wingold Avenue, Toronto, ON M6B 4K7. Freight collect
shipments will be refused. The risk of loss or damage in transit will be borne by the
customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
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