Troubleshooting - Samsung YP-R0JCS User Manual

Troubleshooting

If you have a problem with your new MP3 player, check for a solution in this list. If the problem persists, contact Samsung Customer
Service at 1-800-SAMSUNG (1-800-726-7864).
Problem Solution
•
Your player will not turn on if the battery is
My player will not completely drained. Recharge the battery
turn on.
and turn the player on again.
•
Press the reset button to reset your player.
•
Check if the buttons are locked.
•
Check if the buttons correspond to the
The buttons do
not work. functions you want to activate.
•
Press the reset button to reset your player.
•
The screen may not be visible under the
direct rays of the sun.
The screen
•
does not display The screen turns off automatically after the
anything.
period of time you set in <Display Off Time>
has elapsed.
If you do not use your player for 5 minutes after
My player turns
you pause the playback, it will automatically
off automatically.
turn off.
•
The battery running time may differ
The battery
depending on the current sound mode or
running time is
display settings.
different from
•
The battery running time may shorten
what is written in
when your player was left in a high or low
the user manual.
temperature.
Problem Solution
Check if your PC meets PC requirements.
EmoDio will not
See "Recommended PC requirements" on
work on a PC.
page 17.
Run Windows Update on the PC. Select key
updates and service packs and update all.
My player will not
connect to a PC. When the update is completed, reboot the PC
and reconnect.
Format your player in <Settings> → <System>
→ <Format> and try again.
The fi le transfer is
End all programs you are not using. Running
too slow.
multiple programs simultaneously can slow
down the fi le transfer rate.
•
Check if any playable fi les are stored in your
player.
•
Check the size of the fi les to play. Your player
My player will not
play any fi les. will not play more than 2 GB fi les.
•
Check if the fi les are damaged.
•
Check the battery remaining.
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