Troubleshooting - Hisense T963 User Manual

• Your phone has been confirmed to work properly since pro-
duced from the factory. If there is any damage or defect due
to manufacturing, it should follow terms and conditions in
the warranty card.
• If the functions of your phone are related to features and
services by operator, it should follow the terms and condi-
tions applicable by the operator.
• Note that your phone still has its limitations referring to the
specifications and functions. These limitations cannot be
considered as damage or defect, and cannot be regarded
as manufacturer damage.
• Use your phone in accordance with the purposes and func-
tions.

Troubleshooting

This part lists some problems you might encounter when using
your phone. Some problems require you to call your service
provider, but most of them are easy to be fixed by yourself.
SIM card has error
Ensure that the SIM card is correctly inserted.
No network connection / Dropped network
• Move toward a window or into an open area. Check network
provider coverage map.
• Check whether the SIM card is too old. If so, change your SIM
card at your network provider's nearest branch. Contact your
service provider.
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