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Codes do not match
If you forget the code, contact your service provider.
Calls are not available
• Ensure that there is no dialling error.
thorized.
• If new SIM card is inserted, check for new restrictions.
• If pre-paid charge reached its limit, contact service provider.
Phone cannot be switched on
• Ensure to press
• Charge battery. Check the charging indicator on the screen.
Charge has error
• Outside temperature is too hot or cold. Charge the battery.
• Ensure that phone is charging at a normal temperature.
• Check the charger and its connection to the phone.
• Plug the charger into a different socket.
• Ensure that charger is not defective. If so, replace the char-
ger.
• Use only original accessories.
Impossible to receive or send SMS and photos
Ensure that the storage is sufficient. Delete some messages in
your phone.
the Power button for at least two seconds.
29
New network is not au-
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