LG LS242BBSLN Owner's Manual page 29

Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-
Fi equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
1
Press the Lock button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Open the fridge door and then hold the phone
on the upper right speaker hole.
• Position the phone so that its microphone is
aligned with the speaker hole.
3
Press and hold the Freezer button for three
seconds or longer while holding your phone
to the speaker until the data transfer is
complete.
• The diagnosis sound is generated after
around 3 seconds.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
EN
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