Chamberlain Whisper Drive Security+ 248754 Owner's Manual
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Chamberlain Whisper Drive Security+ 248754 Owner's Manual

Chamberlain garage door opener user manual
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GARAGE DOOR OPENER
Model 248754
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
■
Fasten the manual near the garage door after installation.
■
The door WILL NOT CLOSE unless The Protector System
■
and properly aligned.
Periodic checks of the opener are required to ensure safe operation.
■
The model number label is located on the left side panel of your opener.
■
®
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com
is connected
®

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Summary of Contents for Chamberlain Whisper Drive Security+ 248754

  • Page 1 Periodic checks of the opener are required to ensure safe operation. ■ The model number label is located on the left side panel of your opener. ■ ® The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.chamberlain.com is connected...

  • Page 2: Table Of Contents

    INTRODUCTION Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

  • Page 3: Preparing Your Garage Door

    To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Tools needed During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.
  • Page 5 Planning (Continued) ONE-PIECE DOOR INSTALLATIONS • Generally, a one-piece door does not require reinforcement. If your door is lightweight, refer to the information relating to sectional doors in Installation Step 12. • Depending on your door’s construction, you may need additional mounting hardware for the door bracket (Step 12).

  • Page 6: Carton Inventory

    Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If anything is missing, carefully check the packing ® SECURITY✚ 3-Button Remote Control (2) 2-Conductor Bell Wire White &...

  • Page 7: Hardware Inventory

    Hardware Inventory Separate all hardware and group as shown below for the assembly and installation procedures. Spring/Trolley Nut (1) Bolt 1/4"-20x1-3/4" (2) Trolley Threaded Shaft (1) Carriage Bolt Wing Nut 1/4"-20x1/2" (2) 1/4"-20 (2) Lag Screw 5/16"-9x1-5/8" (2) Lag Screw 5/16"-18x1-7/8"...

  • Page 8: Assemble The Rail And Install The Trolley

    Assemble the Rail and Install the Trolley To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window” at the door end (see illustration). The hole above this window is larger on the top of the rail than on the bottom.

  • Page 9: Fasten The Rail To The Motor Unit

    • Insert a 1/4"-20x1-3/4 bolt into the trolley stop hole in the front of the rail as shown. Tighten securely with a 1/4"-20 lock nut. Idler Bolt To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. “U” Bracket Bolt...

  • Page 10: Install The Belt And Attach The Belt Cap Retainer

    8x3/8" hex screws provided. Idler Pulley To avoid possible SERIOUS INJURY to fingers from moving garage door opener: • ALWAYS keep hand clear of belt pulley while operating opener. • Securely attach belt pulley cover BEFORE operating.

  • Page 11: Set The Tension

    4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement. 5. Install garage door opener 7 feet (2.1 m) or more above floor. 6. Mount emergency release handle 6 feet (1.8 m) above floor.

  • Page 12: Determine The Header Bracket Location

    INSTALLATION STEP 1 Determine the Header Bracket Location To prevent possible SERIOUS INJURY or DEATH: • Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

  • Page 13: Install The Header Bracket

    INSTALLATION STEP 2 Install the Header Bracket You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall.

  • Page 14: Attach The Rail To The Header Bracket

    INSTALLATION STEP 3 Attach the Rail to the Header Bracket NOTE: (Optional) With some existing installations, you may re-use the old header bracket with the two plastic spacers included in the hardware bag. Place the spacers inside the bracket on each side of the rail, as illustrated. •...

  • Page 15: Position The Opener

    • The top of the door should be level with the top of the motor unit. Do not position the opener more than 4" (10 cm) above this point. To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. Rail...

  • Page 16: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figures 2 and 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.

  • Page 17: Install The Door Control

    INSTALLATION STEP 6 Install the Door Control Locate door control within sight of door, at a minimum height of 5 feet (1.5 m) where small children cannot reach, away from moving parts of door and door hardware. If installing into drywall, drill 5/32" holes and use the anchors provided.

  • Page 18: Install The Battery

    4-1/2 minutes when power is connected. Then the lights will turn OFF. • Reverse the procedure to close the lens. • Use A19, standard neck garage door opener bulbs for replacement. NOTE: Use only standard light bulbs. The use of short neck or speciality light bulbs may overheat the endpanel or light socket.

  • Page 19: Attach The Emergency Release Rope And Handle

    INSTALLATION STEP 9 Attach the Emergency Release Rope and Handle • Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up as shown. Secure with an overhand knot at least 1"...

  • Page 20: Electrical Requirements

    INSTALLATION STEP 10 Electrical Requirements To avoid installation difficulties, do not run the opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into the outlet you have, contact a qualified electrician to install the proper outlet.

  • Page 21: Install The Protector System

    6" (15 cm) max. above floor Facing the door from inside the garage. ® Be sure power is not connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from a closing garage door: •...
  • Page 22 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways, as follows.

  • Page 23: Mounting And Wiring

    MOUNTING AND WIRING THE SAFETY REVERSING SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5).

  • Page 24: Fasten The Door Bracket

    INSTALLATION STEP 12 Fasten the Door Bracket Follow instructions which apply to your door type as illustrated below or on the following page. A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel.
  • Page 25 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.

  • Page 26: Connect The Door Arm To The Trolley

    INSTALLATION STEP 13 Connect Door Arm to Trolley Follow instructions which apply to your door type as illustrated below and on the following page. SECTIONAL DOORS ONLY Make sure garage door is fully closed. Pull the emergency release handle to disconnect the outer trolley from the inner trolley.
  • Page 27 ALL ONE-PIECE DOORS 1. Assemble the Door Arm: • Fasten the straight and curved door arm sections together to the longest possible length (with a 2 or 3 hole overlap) (Figure 4). • Make sure the garage door is fully closed. Connect the straight door arm section to the door bracket with the 5/16"x1-1/4"...

  • Page 28: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Follow the steps below to set the limits. Figure 1 Cover Protection Bolt 2-4" (5-10 cm) To program the travel limits: Adjust the position of the door by using the black and purple buttons.

  • Page 29: Setting The Force

    ADJUSTMENT STEP 2 Setting the Force The force setting button is located on the left panel of the motor unit. The force setting measures the amount of force required to open and close the door. 1. Locate the purple button on the left panel of the motor unit (Figure 1).

  • Page 30: Test The Safety Reversal System

    The door will not move more than an inch (2.5 cm), and the opener lights will flash. The garage door opener will not close from a remote if the indicator light in either sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).

  • Page 31: Operation

    • The wall-mounted control console: Hold the push button or bar down until the door starts to move. • The Keyless Entry (see Accessories): If provided with your garage door opener, it must be programmed before use. See Programming. When the opener is activated (with the safety reversing sensor correctly installed and aligned) 1.

  • Page 32: Using The Wall-Mounted Door Control

    Using the Wall-Mounted Door Control THE MOTION DETECTING DOOR CONTROL Press the push bar to open or close the door. Press again to reverse the door during the closing cycle or to stop the door while it’s opening. This door control contains a motion detector that will automatically turn on the light when it detects a person entering...

  • Page 33: Care Of Your Opener

    Care of Your Opener MAINTENANCE SCHEDULE Once a Month • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens and closes fully. Adjust limits and/or force if necessary (see pages 28 and 29). •...

  • Page 34: Battery Backup

    To reduce the risk of FIRE or INJURY to persons: • Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance. • Use ONLY Chamberlain part #41A6357-1 for replacement battery. • DO NOT dispose of battery in fire. Battery may explode.

  • Page 35: Having A Problem? (Troubleshooting)

    DOWN Travel Limits. 5. My lights will not turn off when door is open: • The garage door opener is equipped with a security light feature. This feature activates the light on when the safety reversing sensor beam has been obstructed.

  • Page 36: Diagnostic Chart

    5 FLASHES Possible RPM sensor failure. Unplug to reset. Your garage door opener is programmed with self-diagnostic capabilities. The “Learn” button/diagnostic LED will flash a number of times then pause signifying it has found a potential issue. Consult Diagnostic Chart below.

  • Page 37: Programming

    The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code remote control to circumvent that technical measure.

  • Page 38: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON 1. Press and release the “learn” button on motor unit. The learn indicator light will glow steadily for 30 seconds.

  • Page 39: Repair Parts

    REPAIR PARTS Rail Assembly Parts Installation Parts KEY PART 41C472-7 953D 10A20 956D 29B137 41A2828 41B4494-1 41A5047-1 41A5047-3 41A5034 178B34 178B35 41A5266-1 41A6357-1 41A5257-10 12B776 114A3352 114A3352SP Owner’s manual - Spanish PART DESCRIPTION 4A1008 Master link kit 41C5141-2 Complete trolley assembly 41A5665-2 Complete rail 41B4103...

  • Page 40: Motor Unit Assembly Parts

    Motor Unit Assembly Parts PART DESCRIPTION 41C76 Belt cap and sprocket 41B4245 Line cord 41B4375-3 Terminal block with screws 41A6281 Wire harness kit Complete with: 41A6282 Battery wires and plug 41A6327 Light socket wires and plug 41A6328 RPM/passpoint wires with plug 41D794 Motor with travel module 41DB002-2...

  • Page 41: Accessories

    CLLAD Remote Light Control Enables homeowner to turn on a lamp, television or other appliance from their car with their garage door opener remote or from anywhere in their home with an additional Chamberlain ® Security✚ remote. 953D 956D 940D CLDM1 ®...

  • Page 42: Notes

    NOTES...

  • Page 43: Notes

    NOTES...

  • Page 44: Repair Parts And Service

    10 YEAR BELT LIMITED WARRANTY & LIFETIME MOTOR LIMITED WARRANTY The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase, [and that the belt is free from defect in materials and/or workmanship for a period of 10 years from the date of purchase and that the motor is free from defect in materials and/or workmanship for the lifetime of the product].

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