TABLE OF CONTENTS This manual may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS ............4 IMPORTANT SAFETY INSTRUCTIONS ............ 4 INSTALLATION ..............14 Before Installation ..................14 Notes for Movement and Transport ............14 Notes for Installation .................
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MAINTENANCE ..............41 Notes for Cleaning ..................41 Replacing the Fresh Filter ................ 42 Cleaning the Door Basket ................. 43 Cleaning the Shelf ..................44 Cleaning the Vegetable Drawer ..............44 Cleaning the Freezer Drawer ..............46 Cleaning the Drawer Support ..............47 Cleaning the Water Dispenser ..............
SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
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•If the appliance is equipped with a lock (some countries only), keep the key out of reach of children. Installation •This appliance should only be transported by two or more people holding the appliance securely. •Ensure that the outlet socket is properly earthed, and that the earth pin on the supply cord is not damaged or removed from the plug.
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•Avoid using any extension cords or double adaptor. The appliance should be connected to a dedicated power line which is separately fused. •Do not use a multi socket outlet which is not properly grounded(portable). In case of using a properly-grounded multi socket outlet (portable), use the multi socket outlet with the current capacity of the power code rating or higher and use the multi socket outlet only for the appliance.
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Operation •Do not use the appliance for any purpose (storage of medical or experimental materials or shipping) other than any domestic household food storage use. •In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Unplug the power plug during a severe lightening or thunderstorm or when not in use for a long period of time.
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•If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately. This appliance uses a very eco-friendly gas (isobutane, R600a) as the refrigerant. Although it uses a small amount of the gas, it is still combustible gas.
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•Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location. •Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours.
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•Refrigerant leaking out of the pipes could ignite or cause an explosion. •The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. •Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
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CAUTION To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation •Do not tilt the appliance to pull or push it when transporting. •Make sure not to get a body part such as a hand or foot stuck while moving the appliance.
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•Keep food organized inside the appliance. •Prevent animals from nibbling on the power cable or water hose. •Do not open or close the appliance door with excessive force. •If the hinge of the appliance door is damaged or operates improperly, stop using the appliance and contact an authorized service centre.
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Maintenance •Do not insert the shelves upside down. The shelves may fall, causing injury. •To remove frost from the appliance, contact an LG Electronics customer information centre. •Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage. •Connect the water supply line (for plumbed models only) to a potable water source only.
INSTALLATION Before Installation Notes for Installation Notes for Movement and • Install the appliance on a solid and flat area. − If the appliance is installed on an uneven Transport floor, it can cause vibration and noise causing the appliance to fall resulting in •...
Dimensions and Clearances Ambient Temperature Too small of a distance from adjacent items • The appliance is designed to operate within a may result in the degradation of freezing limited range of ambient temperatures, capability and increased electricity costs. Allow depending on the climate zone.
Removing the Door Remove the cover and pull out the tube (1). Disconnect all wire harnesses (2). When it is necessary to move the appliance through a narrow opening, removing the doors is the recommended procedure. WARNING • Disconnect the power cord, house fuse or circuit breaker before installing or service the appliance.
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NOTE Rotate the hinge lever (1) clockwise. Lift the top hinge (2) free of the hinge lever latch. Collet Collet Tube Tube Hinge Lever Latch Hinge Lever Latch Insert Line Insert Line Clip Clip • Gently insert the tube until only one of the tube’s lines is visible.
Refitting the Door Disconnect all wire harnesses. Mount the doors in the reverse sequence of their removal once the appliance has been passed through all access doors. Adjusting the Height of the Door [Fridge Door Height] Open the fridge door and use the spanner Remove the two hinge bolts.
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Door Mullion and Auto Open Door CAUTION • When tilting the appliance backward to loosen Once the door baskets are filled, the doors may the screen at the bottom of the appliance, two become misaligned, preventing the door mullion or more people should hold the handles at the or the Auto Open Door function from working bottom and rear top side of the appliance.
Connecting the Water Line NOTE (For Plumbed models Only) • This water line installation is not covered by the appliance warranty. Accessories Connecting to the Appliance Remove the cap from the tube connector on the back side of the refrigerator. Water Filter Water Tube Connect the installation tube to the...
OPERATION Parts and Functions Dispenser Control Panel Displays the ice maker and dispenser modes the water filter status. InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food items. Control Panel To set the freezer and fridge temperatures. Auto Open Door Sensor The right fridge door opens automatically if you place your foot near the motion sensor at the bottom of the door.
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Smart Diagnosis Unit Use this function when contacting LG Electronics customer information centre to help make an accurate diagnosis when the appliance operates abnormally or a failure occurs. Fresh Filter • This function reduces and removes odors inside the fridge compartment. Adjustable Fridge Shelf Shelves are adjustable to meet individual storage needs.
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Automatic Icemaker This is where ice is automatically produced and stored. Fridge Door Basket This is where small packages of refrigerated foods, drinks and sauce containers are stored. InstaView Door in Door Basket This is where foods which are taken out frequently such as beverages and snacks are stored. Adjustable Moving Basket Easily move Adjustable Moving Basket up and down as necessary.
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Auto Open Drawer This is for long-term storage of frozen items. Freezer Door Basket This is where small packages of frozen food can be stored. • Do not store ice cream or food which will be stored for a long period of time within these baskets.
Notes for Operation Suggestion for Energy Saving • Ensure there is sufficient space between • Do not use the ice water dispenser tank for stored foods. This allows cold air to be beverages other than drinking water. circulated evenly and lowers electricity bills. •...
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Storing Foods Effectively Max Freezing Capacity • Store frozen food or refrigerated food inside • The Express Freeze function will allow the sealed containers. It is normal for freezer to its maximum freezing capacity. This condensation or frost to form inside sealed generally takes up to 3 hours, however, it will containers due to the moisture already in the automatically turn off after a given time and...
Using Control Panel Units and Functions 5.532 mm Wi-Fi Freezer Temperature • This sets the refrigerator to connect to • This sets the freezer target temperature. your home’s Wi-Fi network. Fresh Filter Lock • This sets the Fresh Filter function. •...
Using Water Dispenser Units and Functions 5.532 mm Ice On/Off Crushed • Turn ON/OFF the automatic icemaker • Press this button for crushed ice. function. Water Filter Cubed • After changing the filter, push and hold • Press this button for cubed ice. the Water Filter button for three seconds to reset the filter.
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Notes for Using the Control Panel NOTE • The control panel will turn on in any of the • The default temperature setting may vary following cases. depending on the appliance. − When the power is turned on • Wait until two or three hours have passed after connecting the appliance to the outlet −...
InstaView Function Setting Express Freeze The function can quickly freeze a large amount The InstaView function on the Door-in-Door lets of ice or frozen foods. you see if you’re running low on frequently used items like beverages and snacks, without •...
Auto Open Door Function NOTE • Place your foot close enough to the sensor The right refrigerator door opens automatically if that the text appears on top of the foot, not you place a foot near the motion sensor at the just on the toes.
Auto Open Drawer Function Suggestion for More Usable Space When Auto Open Drawer is enabled, the freezer drawers automatically open when the freezer Using Without Drawer Support door is opened. The drawers automatically close when the freezer door is closed. To make more spacious refrigerator compartment, remove drawer supports and Setting Auto Open Drawer...
CustomChill Pantry This space is used to store meat, fish, dairy products, beverages, and other items that need to be kept chilled. Setting the CustomChill Pantry Choose a temperature setting for the CustomChill pantry by pressing the Select button repeatedly to toggle between Meat, Deli, or Produce.
Water and Ice Dispenser NOTE • If you open the freezer door while water is You can dispense cubed ice, water and crushed being dispensed, the water supply will stop ice by pressing the respective button for the and the control panel will return to the initial desired mode.
Automatic Icemaker Detaching the In-Door Ice Bin The automatic icemaker can automatically make Gently pull the handle to open the ice 7 cubes at a time, 50-60 pieces within a 24hr compartment. period if conditions are favorable. This amount may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.).
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Adjustable Moving Basket CAUTION • Throw away the first few batches of ice (about Easily Adjustable Moving Basket up and down 20 cubes and 7 cups of water). This is also as necessary. necessary if the appliance has not been used •...
Other Functions Hidden Bar Tray The Hidden Bar Tray compartment is slightly Door Open Alarm cooler than the shelf or door bin areas, so it is a convenient place to store dairy snacks or The alarm sounds 3 times in a 30 seconds other small items you want to keep especially interval if the door (fridge compartment, freezer cold.
SMART FUNCTIONS LG ThinQ Application Turn off the Mobile data or Cellular Data on your smartphone. This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Connect your smartphone to the wireless Communicate with the appliance from a router.
• Smartphone user interface (UI) may vary Open Source Software Notice depending on the mobile operating system Information (OS) and the manufacturer. To obtain the source code under GPL, LGPL, MPL, • If the security protocol of the router is set and other open source licenses, that is contained to WEP, you may fail to set up the network.
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. Open the Door in Door and press the Lock button for 3 seconds to activate the lock function.
MAINTENANCE Notes for Cleaning • When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, • When removing a shelf or drawer from inside toothpaste, or flammable materials. Do not the appliance, remove all stored foods from use cleaning agents containing flammable the shelf or drawer to prevent injury or substances.
Replacing the Fresh Filter To reset the filter replacement period, press the Fresh Filter button on the control panel When to replace the Fresh Filter. for more than three seconds. The Replace icon on the control panel will turn off. •...
Cleaning the Door Basket Removing the Upper InstaView Basket Removing the Left Fridge Door Basket Open the latches underneath the basket by rotating them inwards. Tilt the front of the Hold both edges of the basket and remove it by basket up until the tabs on the top sides lifting it upward.
Cleaning the Shelf NOTE • If left and right side of the shelf are switched Removing the Fridge Shelf and refitted, the shelf light does not turn on. • The shelf light turns on only when the shelf is Tilt up the front of the shelf and lift it straight up. installed in the highest or lowest positions.
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Removing the Vegetable Drawer Tilt the cover slightly and support it with one hand while pulling it out. Fully open the fridge door and pull out all the shelves. Open the convertible pantry and lift the front side of the vegetable drawer box with both hands.
Cleaning the Freezer Drawer Refitting the Vegetable Drawer Removing the Freezer Drawer Use one hand to support the bottom of the Pull the freezer drawer out until it stops. vegetable drawer box while aligning the Empty all contents out of the drawer before inner edge of the box with the groove inside removing it.
Cleaning the Drawer Support Cleaning the Water Dispenser Removing the Drawer Support Cleaning the Dispenser Tray The dispenser tray may become wet easily due Press the levers on either side of the to spilled ice or water. Wipe the entire area with drawer support.
Replacing the Water Filter Application Guidelines/Water Supply (For Plumbed models Only) Parameters Replace the disposable water filter when Service Flow 1.9 lpm indicated on the Replacement Filter icon or at Community or Private Water Supply least every 6 months. Well - Potable Water To give you enough time to get a new filter, the Water Pressure 138 - 827 kPa...
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CAUTION To reduce the risk associated with property damage due to water leakage: • Read and follow Use Instructions before installation and use of this system. • Installation and use MUST comply with all state and local plumbing codes. • Do not install if water pressure exceeds 827 kPa.
TROUBLESHOOTING Symptoms Reason Solution • Check the power of other Is there a power interruption? There is no appliances. refrigeration or If the power plug unplugged • Plug the power plug in the outlet freezing. from the outlet? properly. Is the fridge or freezer •...
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Symptoms Reason Solution Is the appliance leaning • Adjust the front feet to raise the front forward? side slightly. Were the shelves properly • Refit the shelves if needed. assembled? The appliance door is • If you apply too much force or speed not closed tightly.
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Symptoms Reason Solution • Cool the hot food first before putting Did you store hot food without it in the fridge or freezer cooling it first? compartment. • Although the condensation will Did you leave the appliance disappear soon after you close the There is condensation door open? appliance door, you can wipe it with...
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Symptoms Reason Solution Did you open and close the • Frost or condensation can form if the appliance door frequently or is outside air penetrates inside the the appliance door improperly appliance. closed? Frost or condensation has formed inside or •...
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Symptoms Reason Solution • The ice maker produces ice normally Did you install the appliance when approximately 48 hours have recently? passed after the appliance is installed. Did you connect the water • Connect the water supply pipe to the supply pipe to the appliance appliance and open the supply valve and open the supply valve?
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Symptoms Reason Solution • In the control panel, select the Unable to hear the sound of modes for cubed ice and crushed ice ice coming out? alternately to dispense the ice. Ice is not dispensed. • Ice may not be dispensed properly if Is the ice path blocked? (You the ice passage is blocked.
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Symptoms Reason Solution The defrost control will click when the automatic defrost cycle begins and ends. The Clicking noises thermostat control (or • Normal Operation appliance control on some models) will also click when cycling on and off. Rattling noises may come from the flow of appliance, the water line on the back of the •...
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Symptoms Reason Solution The password for the Wi-Fi • Find the Wi-Fi network connected to that you are trying to connect your smartphone and remove it, then to is incorrect. register your appliance on LG ThinQ • Turn off the Mobile data of your Mobile data for your smartphone and register the smartphone is turned on.
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