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LG SIGNATURE LUPXC2386N Owner's Manual

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OWNER'S MANUAL
REFRIGERATOR
Please read this owner's manual thoroughly before operating
and keep it handy for reference at all times.
LUPXS3186N
LUPXC2386N
www.LGSIGNATURE.com
Copyright © 2016 - 2017 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG SIGNATURE LUPXC2386N

  • Page 1 OWNER’S MANUAL REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. LUPXS3186N LUPXC2386N www.LGSIGNATURE.com Copyright © 2016 - 2017 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS Storing Food PRODUCT FEATURES - Food Preservation Location - Food Storage Tips - Storing Frozen Food IMPORTANT SAFETY Adjusting the Refrigerator Shelves INSTRUCTIONS - Detaching the Shelf - Assembling the Shelf - When Closing the Door CustomChill™...

  • Page 3: Product Features

    PRODUCT FEATURES PRODUCT FEATURES Depending on the model, some of the following functions may not be available. DOOR ALARm The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds, a warning alarm sounds at 30 second intervals until it is closed.

  • Page 4: Important Safety Instructions

    ImPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product.
  • Page 5 ImPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: • Do not hit the glass door panel with excessive force. Do not allow hard objects like cookware or glass bottles to hit the glass door panel.
  • Page 6 ImPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: CAUTION Installation • The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator.

  • Page 7: Components

    COmPONENTS COMPONENTS Use this page to become more familiar with the parts and features of your refrigerator. *The appearance and specifications of the actual product may differ depending on the model. Refrigerator Exterior InstaView™ Door-in-Door® Wi-Fi Eclipse Display Intuitively displays status and enables control of fridge/ freezer temperatures,...

  • Page 8: Refrigerator Interior

    COmPONENTS Refrigerator Interior Adjustable Refrigerator Shelf The shelves in your refrigerator are adjustable to meet your individual storage needs. LED Interior Lamp The interior lamps light up the inside of the refrigerator. InstaView™ Door-in-Door® See what's inside the Refrigerator Door-in-Door compartment without opening the door.

  • Page 9: Installation

    INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. 1 Unpacking your 2 Choosing the proper 3 Disassembling/Assembling refrigerator location 4 Connecting the 5 Leveling and Door water supply and Alignment water line •...

  • Page 10: Specifications

    35 7/8”(W) x 36 1/2”(D) x 70 1/4”(H) x 51 1/8”(D w/ door open) 912(W) X 929(D) X 1784(H) X 1298 mm (D w/ door open) Net weight 483 lb. (219 kg) Bottom-freezer refrigerator model LUPXC2386N Description French-door refrigerator Electrical requirements 115 VAC @ 60 Hz Min./Max.

  • Page 11: Unpacking The Refrigerator

    INSTALLATION Unpacking the Refrigerator Choosing the Proper Location • Select a place where a water supply can WARNINg be easily connected for the automatic icemaker. Use two or more people to move and install the refrigerator. Failure to do so NOTE can result in back or other injury.

  • Page 12: Ambient Temperature

    INSTALLATION Removing/Assembling the Doors Ambient Temperature Install this appliance in an area where the Removing the Left Refrigerator Door temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be The water supply is connected to the adversely affected.
  • Page 13 INSTALLATION Removing the Right Refrigerator Remove the cover and pull out the tube Door Disconnect all wire harnesses Remove the screws from the hinge cover at the top of the refrigerator. Lift the hook(not visible), located on the side of the cover at the bottom edge, with a flat-head screwdriver.
  • Page 14 INSTALLATION Disconnect all wire harnesses. Lift the door from the middle hinge pin and remove the door. CAUTION Place the door, inside facing up, on a Remove the door by lifting it off the lower non-scratching surface. hinge pin. Removing the Freezer Doors Remove the two hinge bolts.
  • Page 15 INSTALLATION Assembling the Right Refrigerator Door Position the bottom hinge cover in its place and tighten the cover screw Install the right refrigerator door first. Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure.
  • Page 16 INSTALLATION Assembling the Left Refrigerator Push the water supply tube into the hole Door on the top case and pull it through the backplate. Install the left refrigerator door after the right door is installed. Make sure that the plastic sleeve is inserted in the bottom of the door.

  • Page 17: Connecting The Water Line

    INSTALLATION Connecting the Water Line NOTE Before You Begin Collet Tube This water line installation is not covered by the refrigerator warranty. Follow these instructions Insert Line carefully to minimize the risk of expensive water damage. Water hammer (water banging in the pipes) in 1) Gently insert the tube until only one house plumbing can cause damage to refrigerator line shows on the tube.

  • Page 18: Water Pressure

    INSTALLATION What You Will Need Water Pressure • Copper Tubing, ¼ in. outer diameter, to The water pressure must be 20~120 psi or connect the refrigerator to the water 138~827 kPa or 1.4~8.4 kgf/cm² on models supply. Be sure both ends of the tubing without a water filter and 40~120 psi or 276~827 are cut square.

  • Page 19: Water Line Installation Instructions

    INSTALLATION Water Line Installation Instructions FASTEN THE SHUTOFF VALVE Fasten the shutoff valve to the cold water WARNINg pipe with the pipe clamp. When using any electrical device Pipe Clamp (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.

  • Page 20: Turning On The Power

    INSTALLATION CONNECT THE TUBING TO THE VALVE TURN THE WATER ON AT THE SHUTOFF Place the compression nut and ferrule VALVE (sleeve) for the copper tubing onto the Tighten any connections that leak. end of the tubing and connect it to the shutoff valve.

  • Page 21: Leveling

    INSTALLATION NOTE Make sure both front leveling legs are extended fully and in firm contact with the The front leveling legs must be extended floor. fully so they are in firm contact with the floor (even if leveling or door alignment Follow the instructions in the Door is not needed).

  • Page 22: How To Use

    HOW TO USE HOW TO USE Before use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,.

  • Page 23: Wi-Fi Eclipse Display

    HOW TO USE Wi-Fi Eclipse Display Depending on the model, some of the following functions may not be available. Wi-Fi Eclipse Display Features 1 Smart Grid / Wi-Fi 2 Lock The Lock function disables every other button on Smart Grid the display.
  • Page 24 HOW TO USE 2. Pass one foot in front of the motion sensor Setting Auto Open Drawer and step on the displayed text. The right Press Auto Drawer to activate or deactivate the door opens. If the door opens less than 20 function.

  • Page 25: Using The Wi-Fi Eclipse Display

    HOW TO USE • The door alarm is enabled by default. To disable 9 Display the door alarm, press and hold Door Alarm for three seconds. The display indicates the current status of the refrigerator. Press any button to display the current setting for that function.

  • Page 26: In-Door Ice Bin

    HOW TO USE In-Door Ice Bin Depending on the model, some of the To remove the in-door ice bin, grip the following functions may not be available. front handle, slightly lift the lower part, and slowly pull out the bin as shown. CAUTION •...

  • Page 27: Automatic Icemaker

    HOW TO USE Automatic Icemaker WARNINg Personal Injury Hazard Depending on the model, some of the DO NOT place fingers or hands on the following functions may not be available. automatic ice making mechanism while the refrigerator is plugged in. Ice is made in the automatic icemaker and sent to the dispenser.
  • Page 28 HOW TO USE Automatic Icemaker When You Should Turn the Icemaker Off (continued) • When the water supply will be shut off for several hours. CAUTION • When the ice bin is removed for more • The first ice and water dispensed may than one or two minutes.

  • Page 29: Ice And Water Dispenser

    HOW TO USE Ice and Water Dispenser Using the Measured Fill The measured fill function dispenses pre- CAUTION measured amounts of water automatically. Keep children away from the dispenser Select the desired amount from the to prevent them from playing with or Measured Fill buttons on the dispenser damaging the controls.

  • Page 30: Storing Food

    HOW TO USE Storing Food Food Preservation Location Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste. Adjustable refrigerator shelf Adjustable shelves to meet individual storage needs.

  • Page 31: Food Storage Tips

    HOW TO USE Storing Frozen Food Food Storage Tips The following tips may not be applicable NOTE depending on the model. Check a freezer guide or a reliable cookbook for further information about preparing food Wrap or store food in the refrigerator in airtight for freezing or food storage times.

  • Page 32: Adjusting The Refrigerator Shelves

    HOW TO USE Storing Frozen Food (continued) Detaching the Shelf Tilt up the front of the shelf and lift it straight Packaging up. Pull the shelf out. Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out.

  • Page 33: When Closing The Door

    HOW TO USE CustomChill™ Pantry When Closing the Door This space is used to store meat, fish, dairy products, beverages, and other items that need to be kept chilled. Setting the CustomChill™ Pantry Choose a temperature setting for the CustomChill™ pantry by pressing the Select button repeatedly to toggle between Meat, Deli, or Produce.

  • Page 34: Crisper Drawers

    HOW TO USE Crisper Drawers Assembling the Crisper Drawers Removing the Crisper Drawers Pull out the crisper drawer support until it stops. Angle the crisper drawer into the opening to place it on the support. Pull the crisper drawer out until it stops. Slide the crisper drawer back on the Slightly lift the crisper drawer to remove it support until it drops into place and then...

  • Page 35: Removing The Crisper Support Box

    HOW TO USE Removing the Crisper Support Box Slide one hand under the crisper support box and tilt the box up slightly to remove Fully open the fridge door and pull out all the shelves. Assembling the Crisper Support Box CAUTION Use one hand to support the bottom of the •...

  • Page 36: Removing The Customchill™ Pantry Insert

    HOW TO USE Removing the CustomChill™ InstaView™Door-in-Door® Pantry Insert Knock twice on the center of the glass panel to reveal the contents of the door bins without opening the door and allowing the cold air to escape. Remove the contents from the CustomChill™ pantry before removing the insert.

  • Page 37: Easylift Bin

    HOW TO USE EasyLift Bin Freezer Drawer Use the upper compartments to store Move the EasyLift bin up and down easily and packaged frozen foods and frequently-used conveniently as necessary. foods. • Remove all items from the EasyLift bin before Use the lower compartments for larger frozen moving it up or down.

  • Page 38: Assembling The Freezer Drawer

    HOW TO USE Assembling the Freezer Drawer Removing the Drawer Support Pull out the drawer support until it stops. Press the levers on either side of the Angle the drawer into the space and set it drawer support. on the support. Slide the drawer back until it lowers into Keeping both levers pressed, lift the place on the support.

  • Page 39: Assembling The Drawer Support

    HOW TO USE Assembling the Drawer Support 1. Left Refrigerator Door Bins To remove the door bins, hold the bin with Pull both drawer rails out until they stop. both hands and lift up to remove it. To replace the freezer door bin, align both sides of the bin with the guides and push the bin down until it snaps into place.
  • Page 40 HOW TO USE 2. Freezer Bins and Lower Hold both ends of the bin and lift. InstaView™Door-in-Door® bin To remove the door bins, tilt the front of the bin up slightly while pulling the sides forward. Assembling To replace,align the bottom bin tabs with the rail slots then push the bin in until it clicks into Make sure the bin latches are fully open.

  • Page 41: Smart Functions

    SmART FUNTIONS SMART FUNCTIONS NOTE • The surrounding wireless environment can LG SmartThinQ Application make the wireless network service run slowly. The LG SmartThinQ application allows you • If the appliance is having trouble to communicate with the appliance using a connecting to the Wi-Fi network, it may be smartphone.
  • Page 42 SmART FUNTIONS LG SmartThinQ Application Features Connecting to Wi-Fi The Wi-Fi button, when used with the LG • For appliances with the logo SmartThinQ application, allows the refrigerator to Firmware Update connect to a home Wi-Fi network. The Wi-Fi icon Keep the appliance performance updated.
  • Page 43 SmART FUNTIONS FCC Notice (For transmitter module Industry Canada Statement (For contained in this product) transmitter module contained in this product) This equipment has been tested and found to comply with the limits for a Class B digital This device complies with Industry Canada’s device, pursuant to Part 15 of the FCC Rules.
  • Page 44 LUPXS3186N BEJF31GDA positions. • Foreign objects and dirt between the shelf LUPXC2386N BEJF23GDA07 and the inner cabinet wall could prevent the shelf light from turning on. • The shelf light turns on when the door is Industry Canada Statement opened.

  • Page 45: Smart Grid Function

    SmART FUNTIONS Smart Grid Function Using the Smart Grid Function This feature responds to notification events When the refrigerator operates in Smart Grid from your utility company to run high energy mode, the Smart Refrigerator function can consuming tasks during off-peak periods when control energy usage or delay the operation demand is lower.
  • Page 46 SmART FUNTIONS Temporary Appliance Load Reduction (TALR) LG Open API The refrigerator responds to a TALR signal by You can manage Smart Grid features for the LG aggressively reducing the load for a short time Smart Refrigerator. period, typically 10 minutes. This mode reduces Please check the detailed specifications on the energy consumption by stopping the compressor notice page on us.smartthinq.com.

  • Page 47: Smart Diagnosis™ Function

    SmART FUNTIONS Smart Diagnosis™ Function When instructed to do so by the call center, close the Door-in-Door and open the right Should you experience any problems with the refrigerator door. appliance, it has the capability of transmitting Immediately hold the mouthpiece of your data via your telephone to the LG Customer Information Center.

  • Page 48: Maintenance

    mAINTENANCE MAINTENANCE Cleaning • Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. • Wipe up spills immediately. • Always unplug the refrigerator before cleaning. General Cleaning Tips Inside Walls (allow freezer to warm up so the cloth will not stick) •...

  • Page 49: Replacing The Fresh Air Filter

    mAINTENANCE Replacing the Fresh Air Filter Replace the air filter: Install a new air filter. • Approximately every six months. Insert the side tab of the new filter into the slot on the side of the central cover • When the Fresh Filter LED blinks or the compartment.

  • Page 50: Replacing The Water Filter

    mAINTENANCE Replacing the Water Filter NOTE Replace with a new water filter. This refrigerator does not require a filter Insert the new filter into the filter head and bypass plug when the filter is not in place. rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head.
  • Page 51 mAINTENANCE Performance Data Sheet Use Replacement Cartridge: ADQ73613401 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
  • Page 52 mAINTENANCE Application Guidelines / Water Supply Parameters Note that while the testing was performed under It is essential that the manufacturer’s standard laboratory conditions, actual performance recommended installation, maintenance and filter may vary. replacement requirements be carried out for the product to perform as advertised.
  • Page 53 mAINTENANCE California Department of Public Health Certification 14-3015...

  • Page 54: Troubleshooting

    TROUBLESHOOTINg TROUBLESHOOTING Review the Troubleshooting section before calling for service; doing so will save you both time and money. Problem Possible Causes Solutions Refrigerator and The refrigerator control is set to Turn the control ON. Refer to the Setting the Freezer section OFF (some models).
  • Page 55 TROUBLESHOOTINg Problem Possible Causes Solutions Refrigerator or Refrigerator was recently It may take up to 24 hours for each compartment Freezer section is installed. to reach the desired temperature. too warm. Air vents are blocked. Rearrange items to allow air to flow throughout the compartment.
  • Page 56 TROUBLESHOOTINg Problem Possible Causes Solutions Interior moisture Doors are opened often or for When the doors are opened often or for long buildup. long periods of time. periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
  • Page 57 TROUBLESHOOTINg Problem Possible Causes Solutions Frost or ice Condensation from food with a This is normal for food items with a high water crystals on frozen high water content has frozen content. food (inside of inside of the food package. sealed package).
  • Page 58 TROUBLESHOOTINg Problem Possible Causes Solutions Icemaker is not Doors are opened often or for If the doors of the unit are opened often, ambient making enough long periods of time. air will warm the refrigerator which will prevent ice (continued). the unit from maintaining the set temperature.
  • Page 59 TROUBLESHOOTINg Problem Possible Causes Solutions Not dispensing Doors are not closed Ice will not dispense if any of the refrigerator ice. completely. doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
  • Page 60 TROUBLESHOOTINg Problem Possible Causes Solutions Not dispensing New installation or water line Dispense 2.5 gallons of water (flush for water. recently connected. approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 61 TROUBLESHOOTINg Problem Possible Causes Solutions Ice has bad taste Water supply contains minerals A water filter may need to be installed to or odor. such as sulfur. eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies.
  • Page 62 TROUBLESHOOTINg Problem Possible Causes Solutions Icemaker is Icemaker shutoff (arm/sensor) Empty the ice bin. If your icemaker is equipped making too much is obstructed. with an ice shutoff arm, make sure that the arm ice. moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.
  • Page 63 TROUBLESHOOTINg Problem Possible Causes Solutions Pulsating or Your refrigerator is designed Normal Operation High-Pitched to run more efficiently to keep Sound your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models.
  • Page 64 TROUBLESHOOTINg Problem Possible Causes Solutions Refrigerator Leveling legs are not adjusted Refer to the Leveling and Door Alignment section. wobbles or properly. seems unstable. Floor is not level. It may be necessary to add shims under the leveling legs or rollers to complete installation. Door mullion Front leveling legs not Once the door bins are filled, the doors may...

  • Page 65: Limited Warranty

    LImITED WARRANTY LIMITED WARRANTY FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED.
  • Page 66 LImITED WARRANTY • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG. • Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose.
  • Page 67 LImITED WARRANTY Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
  • Page 68 LImITED WARRANTY LIMITED WARRANTY FOR CANADA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT.
  • Page 69 LImITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; •...
  • Page 70 LImITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 71 LImITED WARRANTY Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.

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