LG SIGNATURE URNTS3106N Owner's Manual
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LG SIGNATURE URNTS3106N Owner's Manual

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OWNER'S MANUAL
REFRIGERATOR
Please read this owner's manual thoroughly before operating
and keep it handy for reference at all times.
URNTS3106N
URNTC2306N
www.LGSIGNATURE.com
MFL71439502_Rev.02
Copyright © 2020 LG Electronics Inc. All Rights Reserved.

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  • Page 1 OWNER’S MANUAL REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. URNTS3106N URNTC2306N www.LGSIGNATURE.com MFL71439502_Rev.02 Copyright © 2020 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS Storing Food PRODUCT FEATURES - Food Preservation Location - Food Storage Tips - Storing Frozen Food IMPORTANT SAFETY Adjusting the Refrigerator Shelves INSTRUCTIONS - Detaching the Shelf - Assembling the Shelf - When Closing the Door CustomChill™...

  • Page 3: Product Features

    PRODUCT FEATURES PRODUCT FEATURES Depending on the model, some of the following functions may not be available. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds, a warning alarm sounds at 30 second intervals until it is closed.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: • Do not hit the glass door panel with excessive force. Do not allow hard objects like cookware or glass bottles to hit the glass door panel.
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: CAUTION Installation • The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator.

  • Page 7: Components

    COMPONENTS COMPONENTS Use this page to become more familiar with the parts and features of your refrigerator. *The appearance and specifications of the actual product may differ depending on the model. Refrigerator Exterior Voice Assistant Device A voice assistant device is built into the door.

  • Page 8: Refrigerator Interior

    COMPONENTS Refrigerator Interior Adjustable Refrigerator Shelf The shelves in your refrigerator are adjustable to meet your individual storage needs. LED Interior Lamp The interior lamps light up the inside of the refrigerator. InstaView™ Door-in-Door® See what's inside the Refrigerator Door-in-Door compartment without opening the door.

  • Page 9: Installation

    INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. 1 Unpacking your 2 Choosing the proper 3 Disassembling/Assembling refrigerator location 4 Connecting the 5 Leveling and Door water supply and Alignment water line •...

  • Page 10: Specifications

    INSTALLATION Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Bottom-freezer refrigerator model URNTS3106N Description French-door refrigerator Electrical requirements 115 VAC @ 60 Hz Min./Max. Water pressure 20 - 120psi (138 - 827kPa) Dimensions 35 7/8”(W) x 36 1/2”(D) x 70 1/4”(H) x 51 1/8”(D w/ door open)

  • Page 11: Unpacking The Refrigerator

    INSTALLATION Unpacking the Refrigerator Choosing the Proper Location • Select a place where a water supply can WARNING be easily connected for the automatic icemaker. • Use two or more people to move and NOTE install the refrigerator. Failure to do so can result in back or other injury.

  • Page 12: Dimensions And Clearances

    Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at least 2 inches (50.8 mm) between the back of the refrigerator and the wall. List URNTS3106N URNTC2306N Depth without handle 36 1/2” (929 mm) 29 5/8”...

  • Page 13: Removing/Assembling The Doors

    INSTALLATION Removing/Assembling the Doors Remove the cover and pull out the tube Disconnect all wire harnesses Removing the Left Refrigerator Door The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area.
  • Page 14 INSTALLATION Removing the Right Refrigerator Lift the door from the middle hinge pin and Door remove the door. Remove the screws from the hinge cover at the top of the refrigerator. Lift the hook(not visible), located on the side of the cover at the bottom edge, with a flat-head screwdriver.
  • Page 15 INSTALLATION Disconnect all wire harnesses. Position the bottom hinge cover in its place and tighten the cover screw Position the middle hinge pin in place to hold the door and insert the two hinge Remove the door by lifting it off the lower bolts.
  • Page 16 INSTALLATION Assembling the Right Refrigerator Door Assembling the Left Refrigerator Door Install the right refrigerator door first. Install the left refrigerator door after the right Make sure that the plastic sleeve is door is installed. inserted in the bottom of the door. Lower Make sure that the plastic sleeve is the door onto the middle hinge pin as inserted in the bottom of the door.

  • Page 17: Connecting The Water Line

    INSTALLATION Connecting the Water Line Hold the water supply connection and gently push in the collet to connect the water supply line as shown in . Insert Before You Begin the tube at least inch (15 mm) into the connector. This water line installation is not covered by the refrigerator warranty.

  • Page 18: Water Pressure

    INSTALLATION What You Will Need Water Pressure • Copper Tubing, ¼ in. outer diameter, to The water pressure must be 20~120 psi or connect the refrigerator to the water 138~827 kPa or 1.4~8.4 kgf/cm² on models supply. Be sure both ends of the tubing without a water filter and 40~120 psi or 276~827 are cut square.

  • Page 19: Water Line Installation Instructions

    INSTALLATION Water Line Installation Instructions FASTEN THE SHUTOFF VALVE Fasten the shutoff valve to the cold water WARNING pipe with the pipe clamp. When using any electrical device Pipe Clamp (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.

  • Page 20: Turning On The Power

    INSTALLATION CONNECT THE TUBING TO THE VALVE TURN THE WATER ON AT THE SHUTOFF Place the compression nut and ferrule VALVE (sleeve) for the copper tubing onto the Tighten any connections that leak. end of the tubing and connect it to the shutoff valve.

  • Page 21: Leveling

    INSTALLATION NOTE Make sure both front leveling legs are extended fully and in firm contact with the The front leveling legs must be extended floor. fully so they are in firm contact with the floor (even if leveling or door alignment Follow the instructions in the Door is not needed).

  • Page 22: How To Use

    HOW TO USE HOW TO USE Before use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,.

  • Page 23: Wi-Fi Eclipse Display

    HOW TO USE Wi-Fi Eclipse Display Depending on the model, some of the following functions may not be available. Wi-Fi Eclipse Display Features 1 Smart Grid / Wi-Fi 2 Lock The Lock function disables every other button on Smart Grid the display.
  • Page 24 HOW TO USE 2. Pass one foot in front of the motion sensor Setting Auto Open Drawer and step on the displayed text. The right Press Auto Drawer to activate or deactivate the door opens. If the door opens less than 20 function.

  • Page 25: Using The Wi-Fi Eclipse Display

    HOW TO USE To change the temperature mode from °F to °C 9 Display (or vice versa) press and hold the Refrigerator The display indicates the current status of the and Freezer temperature buttons simultaneously refrigerator. Press any button to display the for approximately five seconds.

  • Page 26: Sabbath Mode

    HOW TO USE Sabbath Mode In-Door Ice Bin Using the Sabbath Mode Depending on the model, some of the following functions may not be available. Sabbath mode is used on the Jewish Sabbath and holidays. CAUTION To turn Sabbath mode on, close all doors •...

  • Page 27: Assembling The In-Door Ice Bin

    HOW TO USE Automatic Icemaker To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. Depending on the model, some of the following functions may not be available. Ice is made in the automatic icemaker and sent to the dispenser.
  • Page 28 HOW TO USE Automatic Icemaker When You Should Turn the Icemaker Off (continued) • When the water supply will be shut off for several hours. CAUTION • When the ice bin is removed for more • The first ice and water dispensed may than one or two minutes.

  • Page 29: Ice And Water Dispenser

    HOW TO USE Ice and Water Dispenser Using the Measured Fill The measured fill function dispenses pre- CAUTION measured amounts of water automatically. Keep children away from the dispenser Select the desired amount from the to prevent them from playing with or Measured Fill buttons on the dispenser damaging the controls.

  • Page 30: Storing Food

    HOW TO USE Storing Food Food Preservation Location Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste. Adjustable refrigerator shelf Adjustable shelves to meet individual storage needs.

  • Page 31: Food Storage Tips

    HOW TO USE Food Storage Tips Storing Frozen Food The following tips may not be applicable NOTE depending on the model. Check a freezer guide or a reliable cookbook for further information about preparing food Wrap or store food in the refrigerator in airtight for freezing or food storage times.

  • Page 32: Adjusting The Refrigerator Shelves

    HOW TO USE Storing Frozen Food (continued) Detaching the Shelf Tilt up the front of the shelf and lift it straight Packaging up. Pull the shelf out. Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out.

  • Page 33: When Closing The Door

    HOW TO USE CustomChill™ Pantry When Closing the Door This space is used to store meat, fish, dairy products, beverages, and other items that need to be kept chilled. Setting the CustomChill™ Pantry Choose a temperature setting for the CustomChill™ pantry by pressing the Select button repeatedly to toggle between Meat, Deli, or Produce.

  • Page 34: Crisper Drawers

    HOW TO USE Crisper Drawers Assembling the Crisper Drawers Removing the Crisper Drawers Pull out the crisper drawer support until it stops. Angle the crisper drawer into the opening to place it on the support. Pull the crisper drawer out until it stops. Slide the crisper drawer back on the Slightly lift the crisper drawer to remove it support until it drops into place and then...

  • Page 35: Removing The Crisper Support Box

    HOW TO USE Removing the Crisper Support Box Slide one hand under the crisper support box and tilt the box up slightly to remove Fully open the fridge door and pull out all the shelves. Assembling the Crisper Support Box CAUTION Use one hand to support the bottom of the •...

  • Page 36: Removing The Customchill™ Pantry Insert

    HOW TO USE Removing the CustomChill™ InstaView™Door-in-Door® Pantry Insert Knock twice on the center of the glass panel to reveal the contents of the door bins without opening the door and allowing the cold air to escape. Remove the contents from the CustomChill™ pantry before removing the insert.

  • Page 37: Easylift Bin

    HOW TO USE EasyLift Bin Freezer Drawer Use the upper compartments to store Move the EasyLift bin up and down easily and packaged frozen foods and frequently-used conveniently as necessary. foods. • Remove all items from the EasyLift bin before Use the lower compartments for larger frozen moving it up or down.

  • Page 38: Assembling The Freezer Drawer

    HOW TO USE Assembling the Freezer Drawer Removing the Drawer Support Pull out the drawer support until it stops. Press the levers on either side of the Angle the drawer into the space and set it drawer support. on the support. Slide the drawer back until it lowers into Keeping both levers pressed, lift the place on the support.

  • Page 39: Assembling The Drawer Support

    HOW TO USE Assembling the Drawer Support 1. Left Refrigerator Door Bins To remove the door bins, hold the bin with Pull both drawer rails out until they stop. both hands and lift up to remove it. To replace the freezer door bin, align both sides of the bin with the guides and push the bin down until it snaps into place.
  • Page 40 HOW TO USE 2. Freezer Bins and Lower Hold both ends of the bin and lift. InstaView™Door-in-Door® bin To remove the door bins, tilt the front of the bin up slightly while pulling the sides forward. Assembling To replace,align the bottom bin tabs with the rail slots then push the bin in until it clicks into Make sure the bin latches are fully open.

  • Page 41: Smart Functions

    SMART FUNTIONS SMART FUNCTIONS Before Using LG ThinQ Application Use a smartphone to check the strength of LG ThinQ Application the wireless router (Wi-Fi network) near the appliance. This feature is only available on models with • If the distance between the appliance and Wi-Fi.
  • Page 42 SMART FUNTIONS Connecting to Wi-Fi NOTE • If the appliance cannot be registered The Wi-Fi button, when used with the LG ThinQ due to problems with the wireless signal application, allows the refrigerator to connect to transmission, unplug the appliance and a home Wi-Fi network.
  • Page 43 SMART FUNTIONS FCC Notice FCC RF Radiation Exposure Statement • The following notice covers the transmitter module contained in this product. This equipment complies with FCC radiation This equipment has been tested and found exposure limits set forth for an uncontrolled environment.
  • Page 44 SMART FUNTIONS Open Source Software Notice Wireless Power Transfer Specifications Information Frequency 350 kHz ± 20kHz To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is Rated voltage DC 12V contained in this product, please visit Delivered power Less than or equal to 1.2W http://opensource.lge.com.

  • Page 45: Smart Grid Function

    SMART FUNTIONS Smart Grid Function Using the Smart Grid Function This feature responds to notification events When the refrigerator operates in Smart Grid from your utility company to run high energy mode, the Smart Refrigerator function can control consuming tasks during off-peak periods when energy usage or delay the operation of some demand is lower.

  • Page 46: Using The Voice Assistant

    SMART FUNTIONS Using the Voice Assistant Override Smart Grid Mode To ignore the Demand Response signal from Before Using the utility company and override the Smart Grid function, push the Smart Grid button while the The product must be connected to the LG ThinQ refrigerator is in Smart Grid mode.
  • Page 47 SMART FUNTIONS Setting up the Voice Assistant Using Wake Word You must wake the voice assistant up before it To use the wake word, stand within 10 feet (3 m) can assist you. You can select 2 different ways to of the refrigerator.

  • Page 48: Smart Diagnosis™ Feature

    SMART FUNTIONS Smart Diagnosis™ Feature Press and hold the Freezer button for three seconds or longer while holding your phone This feature is only available on models with to the speaker until the data transfer is complete. logo. Use this feature to help you diagnose and solve problems with your appliance.

  • Page 49: Maintenance

    MAINTENANCE MAINTENANCE Cleaning • Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. • Wipe up spills immediately. • Always unplug the refrigerator before cleaning. General Cleaning Tips Inside Walls (allow freezer to warm up so the cloth will not stick) •...

  • Page 50: Replacing The Fresh Air Filter

    MAINTENANCE Replacing the Fresh Air Filter Replace the air filter: Install a new air filter. • Approximately every six months. Insert the side tab of the new filter into the slot on the side of the central cover • When the Replace Filter icon is displayed. compartment.

  • Page 51: Replacing The Water Filter

    MAINTENANCE Replacing the Water Filter NOTE Replace with a new water filter. This refrigerator does not require a filter Insert the new filter into the filter head and bypass plug when the filter is not in place. rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head.
  • Page 52 MAINTENANCE Performance Data Sheet Use Replacement Cartridge: ADQ73613401 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
  • Page 53 MAINTENANCE Application Guidelines / Water Supply Parameters Note that while the testing was performed under It is essential that the manufacturer’s standard laboratory conditions, actual performance recommended installation, maintenance and filter may vary. replacement requirements be carried out for the product to perform as advertised.
  • Page 54 MAINTENANCE California Department of Public Health Certification 14-3015...

  • Page 55: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Review the Troubleshooting section before calling for service; doing so will save you both time and money. Problem Possible Causes Solutions Refrigerator and The refrigerator control is set to Turn the control ON. Refer to the Setting the Freezer section OFF (some models).
  • Page 56 TROUBLESHOOTING Problem Possible Causes Solutions Refrigerator or Refrigerator was recently It may take up to 24 hours for each compartment Freezer section is installed. to reach the desired temperature. too warm. Air vents are blocked. Rearrange items to allow air to flow throughout the compartment.
  • Page 57 TROUBLESHOOTING Problem Possible Causes Solutions Interior moisture Doors are opened often or for When the doors are opened often or for long buildup. long periods of time. periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
  • Page 58 TROUBLESHOOTING Problem Possible Causes Solutions Frost or ice Condensation from food with a This is normal for food items with a high water crystals on frozen high water content has frozen content. food (inside of inside of the food package. sealed package).
  • Page 59 TROUBLESHOOTING Problem Possible Causes Solutions Icemaker is not Doors are opened often or for If the doors of the unit are opened often, ambient making enough long periods of time. air will warm the refrigerator which will prevent ice (continued). the unit from maintaining the set temperature.
  • Page 60 TROUBLESHOOTING Problem Possible Causes Solutions Not dispensing Doors are not closed Ice will not dispense if any of the refrigerator ice. completely. doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
  • Page 61 TROUBLESHOOTING Problem Possible Causes Solutions Not dispensing New installation or water line Dispense 2.5 gallons of water (flush for water. recently connected. approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 62 TROUBLESHOOTING Problem Possible Causes Solutions Ice has bad taste Water supply contains minerals A water filter may need to be installed to or odor. such as sulfur. eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies.
  • Page 63 TROUBLESHOOTING Problem Possible Causes Solutions Icemaker is Icemaker shutoff (arm/sensor) Empty the ice bin. If your icemaker is equipped making too much is obstructed. with an ice shutoff arm, make sure that the arm ice. moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.
  • Page 64 TROUBLESHOOTING Problem Possible Causes Solutions Pulsating or Your refrigerator is designed Normal Operation High-Pitched to run more efficiently to keep Sound your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models.
  • Page 65 TROUBLESHOOTING Problem Possible Causes Solutions Refrigerator Leveling legs are not adjusted Refer to the Leveling and Door Alignment section. wobbles or properly. seems unstable. Floor is not level. It may be necessary to add shims under the leveling legs or rollers to complete installation. Door mullion Front leveling legs not Once the door bins are filled, the doors may...

  • Page 66: Limited Warranty

    LIMITED WARRANTY LIMITED WARRANTY FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED.
  • Page 67 LIMITED WARRANTY • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG. • Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose.
  • Page 68 LIMITED WARRANTY Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
  • Page 69 LIMITED WARRANTY FOR CANADA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT.
  • Page 70 LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; •...
  • Page 71 LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 72 LIMITED WARRANTY Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.

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