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Useful Information
Problem
The handset or base unit
does not announce the
displayed caller's name
correctly.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
The display exits the
caller list while searching.
Answering system
Problem
I cannot listen to
messages from a remote
location.
The other party
complains that they
cannot leave a voice
message.
"E" flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
I cannot operate the
answering system.
During message
playback, the unit rings
and cancels playback.
The message indicator
on the handset flashes
slowly.
64
Cause & solution
L Name pronunciation may vary. This feature may not
pronounce all names correctly.
L The handset or base unit will announce each letter of
abbreviations, such as "Co." and "Inc.".
L Caller ID supports name of up to 15 letters. If the caller's
name has more than 15 letters, the name will not be
announced correctly.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 40).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (page 29).
L The handset automatically exits after 1 minute of
inactivity.
Cause & solution
L A touch tone phone is required for remote operation.
L Press the remote code correctly and press each key
firmly (page 52).
L The answering system is off. Turn it on (page 53).
L The recording time is set to "Greeting only". Select
"1min", "2min", or "3min" (page 55).
L The memory is full. Erase unnecessary messages
(page 49).
L Message memory is full. Erase unnecessary messages
(page 49).
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
L A call is being received. Answer the call and start again
from the beginning after hanging up.
L New messages have been recorded. Listen to the new
messages (page 49) or turn the message alert off (page
55).
For assistance, please call 1-800-211-PANA (7262).
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