Panasonic KX-TG5432 Operating Instructions Manual
Panasonic KX-TG5432 Operating Instructions Manual

Panasonic KX-TG5432 Operating Instructions Manual

5.8 ghz digital cordless answering system, 5.8 ghz digital cordless answering system with dual handsets, 5.8 ghz digital cordless answering system with three handsets
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Model shown is KX-TG5431.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.
Operating Instructions
5.8 GHz Digital Cordless Answering System
Model No.
5.8 GHz Digital Cordless Answering System
Model No.
5.8 GHz Digital Cordless Answering System
Model No.
KX-TG5431
with Dual Handsets
KX-TG5432
with Three Handsets
KX-TG5433

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Summary of Contents for Panasonic KX-TG5432

  • Page 1 Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico.
  • Page 2: Table Of Contents

    Controls and displays ....13 For KX-TG5432 users ... 31 Controls ..... . 13 For KX-TG5433 users .
  • Page 3 Base unit ..... 54 Charger unit (KX-TG5432 and KX- TG5433 only) ....56 Belt clip.
  • Page 4: Your Phone

    Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 5: Accessory Information

    Introduction Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. Quantity No. Accessory items Order number KX-TG KX-TG KX-TG KX-TG KX-TG 5431S 5431W 5432B 5432M 5433M AC adaptor for base PQLV1Z unit Telephone line cord PQJA10075Z...
  • Page 6: Important Safety Instructions

    Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur: reduce the risk of fire, electric shock, or...
  • Page 7 Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so. Hospitals or health care disconnect device.
  • Page 8: For Best Performance

    Introduction L The maximum calling distance may be For best performance shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal Base unit location/noise objects such as wire fences, etc. The base unit and handset use radio L Operating near 5.8 GHz electrical waves to communicate with each other.
  • Page 9: Preparation

    L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5.
  • Page 10: Battery Installation

    Preparation If you subscribe to an xDSL service Battery installation L Please attach a noise filter (contact your xDSL provider) to the telephone line Insert the battery (1), and press it between the base unit and the telephone down until it snaps into the line jack in the event of the following: compartment (2).
  • Page 11: Battery Charge

    CHARGE indicator L If the battery has been discharged, the handset will display “Charge for 6h” Charger unit (KX-TG5432 and KX- and 8 when you place the handset TG5433 only) on the base unit or charger.
  • Page 12: Battery Replacement

    Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery. The battery needs to be replaced if any of the...
  • Page 13: Controls And Displays

    Preparation Controls and displays Controls Base unit D E F H I J K KX-TG5433 KX-TG5432 KX-TG5431 Q R S T A {SELECT} K {GREETING REC} (Recording) B {CALL} L {GREETING CHECK} C {LOCATOR/INTERCOM 1} M {ERASE} D {LOCATOR/INTERCOM 2}...
  • Page 14 Preparation Handset Charger unit (KX-TG5432 and KX- TG5433 only) A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
  • Page 15: Display

    Establishes a conference Answering system is in Conf call greeting only mode (caller messages will not be *1 KX-TG5432 and KX-TG5433 only recorded). Handset number; displayed Backlit display and handset keypad when paging or being The handset display and dialing buttons paged.
  • Page 16: Setting The Date And Time

    Preparation Press {OFF}. Setting the date and time Note: L If you make a mistake when entering the Set the date and time so that the unit will date and time, press {<}, {>}, {V}, or announce the day and time each message {^} to move the cursor, then make the was recorded by the answering system correction.
  • Page 17: Making/Answering Calls

    L To correct a digit, press {<} or {>} to move the cursor, then press someone is talking on another handset {CLEAR}. Enter the correct number. (KX-TG5432 and KX-TG5433 only) or another phone. L If a pause is required when dialing, press {PAUSE} where needed (page To adjust the receiver volume 21).
  • Page 18: Answering Calls

    Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly. Press {REDIAL}. L The last number dialed will be Lift the handset and press {C} or {s}.
  • Page 19: Useful Features During A Call

    L Another handset user can take the call by pressing {C} or {s}. Note: L “Line on hold” will be displayed on the other handsets (KX-TG5432 and KX-TG5433 only). L If another phone is connected on the same line (page 9), you can also take the call by lifting its handset.
  • Page 20: Voice Enhancer

    The maximum number of extensions which can be used at a time may decrease when using this feature. Call share (KX-TG5432 and KX- TG5433 only) When another handset is on an outside call, this feature allows you to join that call.
  • Page 21: Pause Button (For Pbx/Long Distance Service Users)

    Making/Answering Calls PAUSE button (for PBX/long For Call Waiting service users distance service users) To use Call Waiting, you must subscribe to your telephone company’s Call Waiting A pause is sometimes required when service. making calls using a PBX or long distance This feature allows you to receive calls service.
  • Page 22: Phonebook

    Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone Note: numbers to the handset phonebook and L Caller ID subscribers can use ringer ID search for phonebook entries by name.
  • Page 23: Calling Someone In The Phonebook

    Phonebook Calling someone in the Editing items in the phonebook phonebook Press {Phonebook}, then press Phonebook items can be searched for {Search}. alphabetically by scrolling through the phonebook items. Press {V} or {^} repeatedly to display the desired item. Press {Phonebook}. L For quick search, you can skip to step Press {Edit}.
  • Page 24: Chain Dial Feature

    Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG5432 and numbers from the phonebook while you are on a call. KX-TG5433 only) Example: Using a long distance calling card You can copy one or all of the phonebook 1 Dial from the phonebook: items from one handset to another.
  • Page 25: For Kx-Tg5433 Users

    Phonebook L To copy another item, repeat from Copying all items step 5. Press {MENU}. Press {OFF}. Scroll to “Copy phonebook” by Copying all items pressing {V} or {^}, then press {>}. Press {MENU}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}.
  • Page 26: Caller Id Service

    Caller ID Service Call Waiting Caller ID display Using Caller ID service If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd This unit is Caller ID compatible. To use caller’s information will be displayed after Caller ID features, you must subscribe to you hear a Call Waiting tone (page 21).
  • Page 27: Caller List

    Caller ID Service L You can also select the ringer tone by Caller list pressing {1} to {7}, or {0} (“No Ringer ID”). Caller information for the last 50 different Press {Save}, then press {OFF}. callers will be logged in the caller list. You can use this list to return missed calls.
  • Page 28: Editing A Caller's Phone Number Before Calling Back

    “1” and the area Press {V} or {^} repeatedly to display code.) the desired item. L KX-TG5432 and KX-TG5433 only: Press {Edit} repeatedly until the phone Each handset has its own caller list. If number is shown in the desired format.
  • Page 29: Storing Caller Information Into The Phonebook

    Caller ID Service Note: Erasing caller information L The handset can remember up to 4 area codes to be edited. Phone numbers from Erasing a selected item the 4 most recently edited area codes will be automatically edited. Press {V} or {^} to enter the caller list. L This feature will not be activated until edited numbers are called back.
  • Page 30: Intercom Features

    Base unit: Intercom calls can be made between a Press {LOCATOR/INTERCOM}. handset and the base unit (and between 2 L The handset will beep for 1 minute. handsets, KX-TG5432 and KX-TG5433 L To stop paging, press {LOCATOR/ only). INTERCOM}. Note:...
  • Page 31: For Kx-Tg5432 Users

    Intercom Features From the base unit to a handset For KX-TG5432 users Call the desired unit by selecting the Base unit: extension number, shown in the upper Press {LOCATOR/INTERCOM 1} or right of each handset’s display. The base {LOCATOR/INTERCOM 2}.
  • Page 32: For Kx-Tg5433 Users

    Intercom Features From the base unit to a handset For KX-TG5433 users Call the desired unit by selecting the Base unit: extension number, shown in the upper Press {SELECT} repeatedly until the right of each handset’s display. The base desired handset’s extension number is unit’s extension number is 0.
  • Page 33: Transferring A Call (Kx-Tg5432 And Kx- Tg5433 Only)

    Outside calls can be transferred between 2 handsets. During an outside call, press {INTERCOM}. L The call will be put on hold. KX-TG5432 users: To page the other handset, press {handset[1]} or {handset[2]}. KX-TG5433 users: To page another handset, press {HS[1]}, {HS[2]}, or {HS[3]}.
  • Page 34: Conference Calls (Kx-Tg5432 And Kx- Tg5433 Only)

    A conference call allows 2 handsets to speak together with an outside party. During an outside call, press {INTERCOM}. L The call will be put on hold. KX-TG5432 users: To page the other handset, press {handset[1]} or {handset[2]}. KX-TG5433 users: To page another handset, press {HS[1]}, {HS[2]}, or {HS[3]}.
  • Page 35: Programmable Settings

    Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 36 CIQ on?” is displayed when Caller IQ is turned off. See the leaflet included with this unit for more information. *3 If you program these settings using one of the handsets, you will not need to program the same item using another handset (KX-TG5432 and KX-TG5433 only). *4 KX-TG5432 and KX-TG5433 only Note: L To exit programming, press {OFF} at any time.
  • Page 37: Ringer Settings

    Programmable Settings Handset ringer tone Ringer settings You can change the ringer tone heard when an outside call is received. There are Handset ringer volume 3 tones and 4 melodies. The default setting is “Tone 1”. 4 levels (high/medium/low/off) are available.
  • Page 38: Handset Interrupt Tone

    Programmable Settings Handset interrupt tone Call options This tone lets you know when you receive a call while you are on an intercom call Auto talk (page 30). “2” (default): The tone will sound 2 times. When this feature is turned on, you can “On”: The tone will sound for as long as the answer a call by lifting the handset off the line rings.
  • Page 39: Voice Enhancer

    Programmable Settings Voice enhancer Caller ID edit You can turn the voice enhancer feature on You can turn the Caller ID number auto or off. The default setting is OFF. edit feature (page 28) on or off. The default setting is ON. Press {MENU}.
  • Page 40: Display Options

    Programmable Settings Display options Telephone settings Handset LCD contrast Dialing mode You can adjust the handset display If you cannot make calls, change this contrast. There are 6 levels. The default setting depending on your telephone line setting is level 3. service.
  • Page 41: Line Mode

    L Have the handset and base unit near each other when re-registering the handset. L KX-TG5432 and KX-TG5433 only: Confirm the extension number of the handset which has lost its link to the base unit by placing the handset on the base unit or charger.
  • Page 42: Time Adjustment (Caller Id Subscribers Only)

    INTERCOM} until the CHARGE Scroll to “Initial setting” by indicator flashes. pressing {V} or {^}, then press {>}. KX-TG5432 base unit: Press and hold the locator/handset Scroll to “Time adjustment” by button that corresponds to the handset pressing {V} or {^}, then press {>}.
  • Page 43: Programming Via Direct Commands

    Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.
  • Page 44 {0}: Manual Handset registration Go to step 4 on page 42. page 42 {0} {0} *1 KX-TG5432 only *2 KX-TG5433 only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
  • Page 45: Answering System Features

    Answering System Features Answering system Recording your greeting message The unit contains an answering system which can answer and record calls for you You can record your own greeting when you are unavailable to answer the message (max. 2 minutes) that will be phone.
  • Page 46: Erasing Your Greeting Message

    Answering System Features To play back the greeting message Turning the answering Press {GREETING CHECK}. system on/off Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. ANSWER ON L If you do not re-record your greeting indicator message, the unit will use a pre- recorded greeting message.
  • Page 47: Listening To Messages

    Answering System Features Note: Listening to messages L The display shows the message number during playback. When new messages have been L During playback, the unit will announce recorded: the day and time that each message – The MESSAGE indicator on the base was recorded.
  • Page 48: Listening To Messages Using The Handset

    Answering System Features Note: L At the end of the last message, the unit announces “End of final message”. L Caller information for the erased messages will remain in the caller list. Voice guidance If you do not press any buttons after the Listening to messages using last message is played back, the unit’s the handset...
  • Page 49: Memory Capacity

    Answering System Features Calling back (Caller ID subscribers Memory capacity only) If Caller ID information was received for The total recording capacity (including the call, you can call the caller back while your greeting message and caller listening to a message. messages) is about 15 minutes.
  • Page 50: Remote Operation

    Answering System Features Voice guidance Remote operation During remote operation, the unit’s voice guidance will prompt you to press {1} to Using a touch tone phone, you can call perform a specific operation, or press {2} your phone number from outside and to listen to more available operations.
  • Page 51 Answering System Features Remote commands Skipping the greeting message to leave You can press dial keys to access certain a message answering system functions without You can leave a message just as any waiting for the voice guidance to prompt outside caller can.
  • Page 52: Answering System Settings

    Answering System Features Ring count Answering system You can change the number of times the settings phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. Remote code “Toll saver”: The unit answers on the A remote code must be entered when 2nd ring when new messages have been operating the answering system remotely.
  • Page 53: Caller's Recording Time

    Answering System Features Caller’s recording time Message alert You can change the maximum message You can select whether or not the recording time allotted to each caller. message indicator on the handset will “1min”, “2min”, or “3min” (default): Caller flash when new messages have been messages are limited to 1 minute to 3 recorded (page 47).
  • Page 54: Useful Information

    Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Fasten the AC adaptor cord. Hook To power outlet Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2).
  • Page 55 Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
  • Page 56: Charger Unit (Kx-Tg5432 And Kx-Tg5433 Only)

    Useful Information Charger unit (KX-TG5432 and KX-TG5433 only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1).
  • Page 57: Belt Clip

    Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for To attach the belt clip compatible headsets and ordering information. To connect an optional headset to the...
  • Page 58: Error Messages

    Move closer to the base unit and try again. Please try again L More than one unit is in use. Try again later. later. L Another user is listening to messages. Try again later. *1 KX-TG5432 and KX-TG5433 only For assistance, please call 1-800-211-PANA (7262).
  • Page 59: Troubleshooting

    Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 60: Making/Answering Calls, Intercom

    Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit. electrical units.
  • Page 61: Phonebook

    Useful Information Phonebook Problem Cause & solution I cannot store an item in L You cannot store an item in the phonebook while the the phonebook. handset is in talk, speakerphone or intercom mode, or while listening to messages. L Do not pause for over 1 minute while storing. While storing an item in L A call is being received.
  • Page 62: Answering System

    Useful Information Problem Cause & solution The caller list/incoming L The Caller ID number auto edit feature is turned off. phone numbers are not Turn it on and try again (page 39). edited automatically. L You need to call back the edited number to activate Caller ID number auto edit.
  • Page 63: Battery Charge

    Useful Information Battery charge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 11). displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and L The battery has been discharged. Fully charge the 8 are displayed and battery (page 11).
  • Page 64: Important Information About Subscription Services

    Useful Information Important information about subscription services In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services...
  • Page 65: Fcc And Other Information

    Useful Information FCC and other information This equipment complies with Part 68 of notify the customer as soon as possible. the FCC rules and the requirements Also, you will be advised of your right to adopted by the ACTA. On the bottom of file a complaint with the FCC if you this equipment is a label that contains, believe it is necessary.
  • Page 66 Useful Information CAUTION: When you hold the phone to your ear, noise might be heard in your Hearing Aid. Any changes or modifications not Some Hearing Aids are not adequately expressly approved by the party shielded from external RF (radio responsible for compliance could void frequency) energy.
  • Page 67: Openlcr Service For The Caller Iq Feature

    1-866-openLCR (1-866-673-6527). be avoided. The base and handset units L NEITHER PANASONIC must not be co-located or operated in COMMUNICATIONS CO., LTD. NOR conjunction with any other antenna or PANASONIC CORPORATION OF transmitter.
  • Page 68: Technical Information

    Useful Information Charger unit (KX-TG5432 and Technical information KX-TG5433 only) Base unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Operating environment: Dimensions: 5 °C – 40 °C (41 °F – 104 °F) Approx. height 71 mm x width 88 mm x...
  • Page 69: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262).
  • Page 70 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of...
  • Page 71: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 72 Index Flash button: 21 Index Flash time: 40 Function menu Direct commands: 43 A Accessories: 5 Table: 35 Answering calls: 18 Answering system: 45 G Greeting message: 45 Auto talk: 18, 38 H Handset locator: 30, 31, 32 B Backlit display: 15 Headset, optional: 57 Backlit handset keypad: 15 Hold: 19...
  • Page 73 Index Redial list: 18 Registration: 41 Remote code: 52 Remote operation: 50 Ring count: 52 Ringer Tone: 37 Volume: 37 Ringer ID: 26 Ringer off: 18, 37 Rotary service, tone dialing: 21 S Safety instructions: 6 Soft keys: 15 SP-phone: 17 T Technical information: 68 Time adjustment: 42 Toll saver: 52...
  • Page 76 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

This manual is also suitable for:

Kx-tg5431Kx-tg5433Kxtg5431w

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