Where To Get Help (U.s. And Canada) - Epson PowerLite EB-L250F User Manual

• Check if the device is available in the Device Connections list in the Signal I/O menu. If the device
does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• Connect no more than four devices that support HDMI Link at the same time.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic:
Related references
Input Signal Settings - Signal I/O Menu

Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
your product for solutions to common problems with your projector. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
Solving Problems
epson.com/support (U.S.) or epson.ca/support
268
(Canada) and select