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OWNER'S MANUAL
WASHING
MACHINE
Please read this owner's manual thoroughly before operating and keep it handy
for reference at all times.
WM1388H*
WM1385H*
MFL70740992
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG WM1388HW

  • Page 1 OWNER’S MANUAL WASHING MACHINE Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times. WM1388H* WM1385H* www.lg.com MFL70740992 Copyright © 2018 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    OPERATION SPECIFICATIONS Using the Washer SMART FUNCTIONS Cycle Guide Wash Cycles LG SmartThinQ Application - Sanitary: Reducing Laundry Bacteria Smart Diagnosis™ Function - Baby Wear: Lightly Soiled Baby Clothes WARRANTY - Bulky/Large: Blankets or Bulky Items - Heavy Duty: Heavily Soiled Items - Perm.
  • Page 3: Product Features

    PRODUCT FEATURES PRODUCT FEATURES INVERTER DIRECT-DRIVE MOTOR The inverter direct drive motor, which is directly connected to the drum, is capable of producing multiple distinct motions for optimal wash performance with very little noise and vibration. The motor assembly also contains fewer moving parts, resulting in fewer repairs. SMART DIAGNOSIS™...
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. Your safety and the safety of others are very important.
  • Page 5: Grounding Instructions

    IMPORTANT SAFETY INSTRUCTIONS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
  • Page 6: Safety Instructions For Installation

    IMPORTANT SAFETY INSTRUCTIONS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR INSTALLATION WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following : •...
  • Page 7: Safety Instructions For Use, Care, Cleaning, And Disposal

    IMPORTANT SAFETY INSTRUCTIONS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :...
  • Page 8: Product Overview

    (Optional) (for securing drain hose) NOTE y Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. y For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.
  • Page 9: Control Panel Features

    PRODUCT OVERVIEW Control Panel Features Operation Custom PGM Button Display Cycle selector Soil Spin Signal Pre-wash Power Start/ Water Level Speed Selection Button Button Pause Temperature Selection Selection Button Button Selection Button Button Button Operation Button Description y Turns the washing machine on and off. y (During the wash cycle) stops operation, and cancels the settings.
  • Page 10 PRODUCT OVERVIEW Operation (continued) Button Description y Set the delay time of starting the cycle (see page 26). y Use this option to add extra water to the wash and rinse cycles for better wash performance with large or bulky items (see page 26). y Use this option to save a special combination of settings that you use frequently.
  • Page 11: Installation

    INSTALLATION INSTALLATION Installation Overview Choosing the proper Unpacking and removing Connecting location shipping bolts the water line Connecting Leveling the washer Connecting to the the drain line power supply Testing the washer WARNING y Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to follow this warning can result in back or other injury.
  • Page 12: Choosing The Proper Location

    INSTALLATION Choosing the Proper Location NOTE y The floor must be strong and rigid enough to Install the washing machine on a solid floor that support the weight of the washer, when fully is strong and rigid enough to support the weight loaded, without flexing or bouncing.
  • Page 13: Unpacking And Removing Shipping Bolts

    INSTALLATION Unpacking and Removing Shipping Starting with the bottom two shipping bolts, use the wrench (included) to fully loosen all four Bolts shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them Remove the washer from the carton base. slightly while pulling them out.
  • Page 14: Connecting The Water Lines

    Use new hoses when installing the washing machine. Do not reuse old hoses. y Contact LG Customer Service for Assistance in buying hoses : 1-800-243-0000. y Periodically check the hoses for cracks, leaks and wear, and replace the hoses every 5 years.
  • Page 15: Connecting The Drain Line

    INSTALLATION Connecting the Drain Line Using a Laundry Tub Secure the drain hose in place to prevent moving Clip the end of the hose into the elbow bracket. and leaking. - Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain NOTE hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or...
  • Page 16: Leveling The Washer

    INSTALLATION Leveling the Washer Check again to make sure the machine is level. - Push or rock the top edges of the washing The drum of your new washing machine spins at machine gently to make sure that the washing very high speeds.
  • Page 17: Connecting To The Power Supply

    INSTALLATION Connecting to the Power Supply Testing the Washer Make sure to ground the washing machine to Check if the washing machine is properly installed prevent a short circuit or an electric shock when and run a test cycle. plugging in. Load the washing machine with 6 pounds of laundry (approximately 14 shirts).
  • Page 18: Preparation

    PREPARATION PREPARATION Sorting Wash Loads Read and observe the following to prevent shrinkage or damage to clothes. u Check all pockets to make sure that they are u Brush heavy soil, dust, or hair off fabrics before empty. washing. -Items such as clips, matches, pens, coins, and - Laundry may not wash clean if there is dirt or keys can damage both your washer and your sand on the fabrics, or items may be damaged...
  • Page 19: Fabric Care Labels

    PREPARATION Fabric Care Labels Most articles of clothing feature fabric care labels that include instructions for proper care. Category Label Directions Hand Wash Machine Wash, Normal Cycle Use Permanent Press/ Wrinkle Resistant washing machine setting (which has a cool down or cold spray before the reduced spin) Washing...
  • Page 20: Using Detergent/Fabric Softener

    PREPARATION Using Detergent/Fabric Softener Loading the Dispenser The detergent dispenser drawer of the washing Recommended Detergent machine has a dispenser compartment for each detergent type. Add each detergent to its Make sure to use HE (High-Efficiency) detergent appropriate compartment. for front-loading washing machines. HE detergents dissolve more efficiently and produce fewer suds Pull out the detergent dispenser drawer.
  • Page 21 PREPARATION Pre-Wash Detergent Compartment Fabric Softener Compartment Add liquid or powdered detergent to this This compartment holds liquid fabric softener, compartment when using the Pre-Wash option. which will be automatically dispensed during the Always use HE (High-Efficiency) detergent with your final rinse cycle.
  • Page 22: Operation

    OPERATION OPERATION Using the Washer Load the laundry into the washing machine and close the door. Press the Power button. - The lights around the cycle selector knob will illuminate and a chime will sound. Turn the cycle selector knob in either direction to select the desired cycle. - The proper default option is automatically set according to the wash cycle.
  • Page 23: Cycle Guide

    OPERATION Cycle Guide The cycle guide below shows the options and recommended fabric types for each cycle. = Available option  BASIC OPTION ( =DEFAULT) ADDITIONAL OPTIONS  CYCLE FABRIC TYPE Soil Spin Delay Water Rinse+ Extra Pre- Temp. Level Speed Wash Plus...
  • Page 24: Wash Cycles

    OPERATION Wash Cycles Hand Wash/Wool: Items Labeled Wool or Hand-Wash You can wash laundry items more thoroughly by This cycle is for washing shrinkable woolen or selecting the wash cycle that best suits the type hand-washable items requiring delicate care. of items to be washed.
  • Page 25: Cycle Modifier Buttons

    OPERATION Cycle Modifier Buttons Temp. Set the water temperature for the wash cycle. Set Each cycle has preset settings that are selected the appropriate temperature, as specified in the automatically. You may also customize the settings fabric care label. using the cycle modifier buttons. Press the button Press the Power button and turn the cycle for that option to view and select other settings.
  • Page 26: Signal

    OPERATION Signal Rinse+Spin The washing machine plays a melody when the Use this cycle to rinse detergent from the load. wash cycle is finished. The buttons make a sound 1 Press the Power button and turn the cycle each time a button is pressed. The volume of the selector knob in either direction to select the melody and button tones can be changed or desired cycle.
  • Page 27: Setting Options During Cycle

    OPERATION Setting Options During Cycle Custom PGM Recall the previously saved wash cycle and settings. You can add the desired options during the wash cycle. Recalling a Cycle Child Lock Press the Power button, then press the Custom PGM button. You can lock the washing machine to prevent children or others from changing the cycle settings Press the Start/Pause button.
  • Page 28: Maintenance

    MAINTENANCE MAINTENANCE Regular Cleaning Press the Spin Speed button for draining and spinning. Care After Wash Press the Start/Pause button. - Drain the water from the washing machine for After the cycle is finished, wipe the door and the 1 minute. Not all of the RV antifreeze will be inside of the door seal to remove any moisture.
  • Page 29: Cleaning

    MAINTENANCE Cleaning Thawing a Frozen Drain Line Pour hot water in the washer tub and close the Periodically clean the washing machine to help door. maintain its performance and to minimize the chance of malfunction. - Leave it for 10 minutes. Press the Power button after 10 minutes.
  • Page 30: Cleaning The Detergent Dispenser Drawer

    MAINTENANCE Automatic Alert Cleaning the Detergent Dispenser Drawer When the power is on and the message blinks, it means the washer tub needs cleaning. Use Tub Leaving detergent in the detergent dispenser Clean to clean the washer tub. The automatic drawer for an extended period of time or using indicator alert for cleaning the washer tub depends the washing machine for a long period of time...
  • Page 31: Cleaning The Water Inlet Filters

    Turn off the faucets connected with the water due to lime buildup. Contact your nearest inlets. LG customer service center if the inlet filter Remove the water inlets. cannot be cleaned or is missing. NOTE...
  • Page 32: Cleaning The Drain Pump Filter

    MAINTENANCE Cleaning the Drain Pump Filter Reinstall the plug onto the drain hose and reattach the drain hose. The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. Press the Power button to turn off the washing machine and pull out the plug.
  • Page 33: Cleaning The Door Seal

    MAINTENANCE Cleaning the Door Seal Clean the door seal once a month to prevent build- up of dirt in the door seal. Wear rubber gloves and protective goggles. Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water. Soak a sponge or a soft cloth in this diluted solution and wipe down all around the door seal.
  • Page 34: Troubleshooting

    If the load size is big, the tub may not rotate due to an overheated motor. Allow the washing machine to stand for a while and restart the cycle. Unplug the power cord and contact your nearest LG service center if the same error message appears.
  • Page 35: Before Calling For Service

    Unplug the power cord and contact your nearest LG service center if the noise persists. y Washer is overloaded. y This sound is normal and occurs Thumping sound y Load is unbalanced.
  • Page 36 SPECIFICATIONS Problem Possible Causes Solutions y Water is leaking from a faucet or y Check the faucets or water lines. Water leaking around water line. - If the water lines are loosely washer connected, see page 14, Connecting Water Lines, to connect them properly.
  • Page 37: Specifications

    SPECIFICATIONS Problem Possible Causes Solutions y Plumbing in the home moves or y Water hammer is not caused by a Banging noise when flexes when the water valves in the defect in the washer. Install water washer is filling with washer shut off.
  • Page 38: Smart Functions

    The content found in this manual may LG SmartThinQ Application Features differ from the current version of the LG SmartThinQ application, and the software y For appliances with the logo may be modified without informing y The Tag On function can only be used with customers.
  • Page 39: Smart Diagnosis™ Function

    If the appliance cannot be turned on, data via your telephone to the LG Customer troubleshooting must be done without using Information Center. NFC or Wi-Fi equipped Smart Diagnosis™.
  • Page 40: Warranty

    (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative).
  • Page 41 The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 42 Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 43 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 44 WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to...
  • Page 45 Level Level Level Level With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized technician or parts, as specified by LG), customer will be charged for the repair. Level Transit Transit Carton Carton...
  • Page 46 WARRANTY Level Service trips to deliver, The warranty covers Level pick up, install the product manufacturing defects or for instruction on only. Service resulting product use. The removal from improper and reinstallation of the Installation is not Product. Transit covered. bolt Transit bolt...
  • Page 47 MEMO...
  • Page 48 LG Customer Information Center LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! Register your product Online! www.lg.com...

This manual is also suitable for:

Wm1385h seriesWm1388h series

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