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Trouble shooting
en
3Trouble shooting
I f a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
If a dish does not turn out exactly as you wanted,
Tip:
refer to the following chapter, where you will find lots of
tips and notes relating to the optimum
Fault table
Fault
The appliance is not working
The microwave is not working.
It is taking longer than usual for food
to heat up
The turntable is making a scraping or
grinding noise.
The microwave has stopped for no
apparent reason.
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Possible cause
The plug is not plugged into the mains
Power failure
The circuit breaker/fuse is faulty
Faulty operation
The door has not been properly closed.
A time has not been set using the time selector
The microwave power output has been set too low.
A larger amount of food than usual has been placed in
the appliance.
The food was colder than usual.
Dirt or debris in the area around the turntable drive.
The microwave has a fault.
settings.~ "Tested for you in our cooking studio"
on page 14
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Remedy/information
Connect the appliance to the electricity supply
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the circuit
breaker/fuse for the appliance is in working order
Switch off the circuit breaker/fuse for the appliance in
the fuse box and switch it back on after approximately
10 seconds
Check whether food remnants or debris is/are
trapped in the door.
Set a time using the time selector.
Select a higher microwave power setting.
Double the amount – double the time.
Stir or turn the food during heating.
Clean the roller ring and the recess in the cooking
compartment.
If this fault recurs, please call the after-sales service.
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