ViewSonic VTMS2431 User Manual
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ViewSonic VTMS2431 User Manual

Viewsonic flat panel television user manual
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ViewSonic
VTMS2431
LCD TV
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found
on our web site at http:// www.viewsonic.com in English, or in specific languages
using the Regional selection box in the upper right corner of our website.
"Before operating the equipment, read the instructions in this manual carefully."
ViewSonic
TM
TM

- User Guide

- Guide de l'utilisateur
- Guía del usuario
Model No. : VS12335-2M

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Summary of Contents for ViewSonic VTMS2431

  • Page 1: User Guide

    Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.

  • Page 2: Product Registration

    Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16 Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic For Your Records...
  • Page 3 Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico 4.3: ViewSonic Mexico Limited Warranty Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Villahermosa: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P.
  • Page 4 To find the perfect mount for VTMS2431, please browse www.viewsonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic ViewSonic TV Model No.

  • Page 5: Table Of Contents

    Programming your Cable or Satellite Box remote ... 41 Troubleshooting ... 42 Specifications ... 44 RS232 Protocol ... 45 Limited Warranty ... 56 Mexico Limited Warranty ... 57 Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 6: Copyright Information

    No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...

  • Page 7: Warning And Notification

    ◊ The plug is designed, for safety purposes, ◊ If any liquid or solid object should fall Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic ◊ If you will not be using the TV for a long...

  • Page 8: Important Safety Instructions

    Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic AC power Cord Keep the following guidelines to protect the AC power cord from being damaged.
  • Page 9 Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Antenna grounding according to the National Electrical Code, ANS/NFPA 70...

  • Page 10: Carrying The Tv

    When lifting or moving the TV, hold it securely from ◊ the bottom. Place your palm directly under the panel. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VENTILATION Slots and openings in TV are provided for ventilation.

  • Page 11: Preventing The Tv From Toppling Over

    ◊ Do not hang anything on the TV. Do not allow children to climb on the TV. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Do not install the TV in places subject to extreme temperature, such as in direct sunlight, near a radiator, or heating vent.

  • Page 12: Volume Adjustment

    ◊ Do not make prolonged contact with rubber or plastic material. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Broken pieces Do not throw anything at the TV.

  • Page 13: Compliance Information

    • Enabling certain features and functionality of LCD TV will increase its energy consumption, possibly beyond the limits required for ENERGY STAR qualification. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...

  • Page 14: Declaration Of Rohs Compliance

    4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Proposed Maximum...

  • Page 15: Getting Started

    If any items are missing, please contact your dealer. LCD TV Remote Control Power Cord with batteries ViewSonic User Guide ViewSonic Quick Start Guide Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 16: Installing The Lcd Tv

    3. Remove the 4 screws on the hinge, then pull up the stand slowly. (see Figure 3) 4. Then, you shall successfully uninstall the stand. (see Figure 4) Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...

  • Page 17: Mounting Viewsonic Lcd Tv To The Wall

    LCD TV to allow adequate cooling during operation. • Hang the LCD TV wall mount plate to the wall mount bracket, completing installation. Enjoy your ViewSonic LCD TV! Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 18: Wall Mount Kit Specifications (Vesa)

    To find the perfect mount for VTMS2431, please browse www.viewsonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VESA Spec. (A x B) Standard Screw (C x D) Quantity...

  • Page 19: Front View Of The Product

    MENU CH Down CH Up INPUT Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description Turn the power on from standby mode or turn the power off to return to the standby mode.

  • Page 20: Rear View Of The Product

    PC Audio input Connect the RGB Audio Out on your computer to the RGB Audio on the rear of the LCD TV. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 21: Computer Connection

    Connect the VGA cable and Audio cable from the VGA signal input and PC Audio input to the corresponding ports on your A/V device. --- VIDEO: VGA signal input [3] --- AUDIO: PC Audio input [9] Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic DVI-to-HDMI cable DVI-to-HDMI adapter...

  • Page 22: Connecting The Lcd Tv

    TV via the HDMI or component video (with audio) input on the back of your LCD TV. HDMI Connection Rear of TV HDMI cable Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Rear of TV VHF/UHF/CABLE input Rear of TV...

  • Page 23: Dvi Connection

    [2] and connect the audio jack to the AUDIO In jacks of HDMI [8]. YPbPr or Component Connection Rear of TV Component video cable Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Audio cable Audio cable...

  • Page 24: Personal Computer

    • For the best picture quality, we recommend that you use the signals (boldfaced) in the above chart with a 60 Hz vertical frequency from a personal computer. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...

  • Page 25: Other Equipment

    ☼ • Please refer to the Quick Start Guide (supplied) when connecting the other equipment to your LCD TV. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic DVD Player/ VCD Player/...

  • Page 26: Using The Tv Features

    Buttons located at the bottom of the LCD TV will operate the same as these buttons on the remote control. Button Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description INPUT Press to display the INPUT source list and select the source with ▲/▼...
  • Page 27 Using the TV Features Button 10 PLAY/ Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description Press to confirm the selection in the OSD menu, or ENTER to enter the OSD menu you select.
  • Page 28 14 ▲▼◄► 15 MENU 16 ▼ CH ▲ 17 ZOOM Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description when in USB mode menu. Press to display next photo. Function as ► key when in USB mode menu.
  • Page 29 27 STOP ※ Button 9~12, 24~27 only works under Movie mode of the USB input source. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description Press this button to show Favorite List and select your favorite channels that have already been stored.

  • Page 30: Operation

    Input, Channel, Resolution, Audio Type, etc., depending on what input source it is in) ＊The picture here shows an example of the INFO screen in a DTV source. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 31: Viewing The Menus

    6. Press ◄► to adjust or select the settings. 7. Press MENU to exit from the OSD menu. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 32: Selecting The Input Source

    ＊To view your favorite channels, press FAV button to show Favorite List and select your favorite channels that have already been stored. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 33 6. After you input the channel name, press MENU or ENTER to complete the setting. 7. Press MENU to exit. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 34: Adjusting The Settings

    (3) Press ▲ or ▼ to select the control with ►, including “Treble/Bass”, “Closed Caption”, “Restore Default”, then press ► to perform the function or enter detailed settings. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...

  • Page 35: Closed Caption Setting

    (CC1~CC4, TEXT1~TEXT4, Off) Advanced Selection: To select closed caption signal formats and set up caption modes for digital TV channels. (Service1~6, Off) Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 36 4. Enter the password. (The default password is 0000) 5. Move to “System Lock”, and select “On” to enable the detailed settings. 6. Move to “US” or “Canada” rating system. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 37 R (mature audience) NC-17 (no one under 17 years of age) X (adult audience only) N/A (not applicable) 3. Press MENU to exit. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 38 16ans+ (not appropriate for children of less than 16 years) 18ans+ (reserved to adults) EXEMPT (exempt) 4. Press MENU to exit. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 39 After you complete the last step, the screen will return to the top page of LOCK menu. If so, the password has been changed successfully. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 40 4. Press ▲ or ▼ to select “TV ID”, then press ◄ or ► to set the TV ID number from 01~99. For detailed information, refer to the RS232 Protocol on page 45~55. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 41 Press INPUT or POWER button on the remote control and the TV will return to VGA mode. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431...
  • Page 42 ＊When playing the movie in the preview screen, audio will be muted. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...
  • Page 43 ＊The photo will not be displayed if it is not supported by this TV. Instead, the photo thumbnail will be replaced by the “ Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description Play the previous movie in the playlist.
  • Page 44 E-BOOK mode: Select the .txt file in the E-BOOK you’d like to read, and press ENTER to display it. To display next page of the .txt file, press ▼. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Description Display previous photo.
  • Page 45 ＊To adjust the setting of Contrast, Brightness, Sharpness, Tint, or Color in USB source, switch to YPbPr source and adjust in PICTURE Menu. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...

  • Page 46: Other Information

    LCD TV screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the LCD TV. ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

  • Page 47: Troubleshooting

    • Check your audio settings, your TV audio may be set to • Press the Volume + (Up) button on the remote control. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic LCD TV AC power socket.
  • Page 48 • Are screen mode adjustments such as picture size set • Press ZOOM button repeatedly on the remote control to see Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic referring to the user guide.

  • Page 49: Specifications

    Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in permanent damage to the LCD TV. Note: Product Specifications are subject to change without notice. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic VTMS2431 23.6”...

  • Page 50: Rs232 Protocol

    1. If the message is receives correctly it will send “+” (02Bh) followed by “CR” (00Dh) 2. If the message is receives incorrectly it will send “-” (02Dh) followed by “CR” (00Dh) Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic...
  • Page 51 (Command Type= “s”, Only for HDTV power on) Name Length Command Type Byte Count 1 Byte 1 Byte Bytes order Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Command Command Value1 Value2 Type 1 Byte 1 Byte...
  • Page 52 Length 0x38 0x30 0x32 Reply (Hex Format) Name Length 0x34 0x30 0x32 Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Command Type 1 Byte 1 Byte 1 Byte Command Value1 Value2...
  • Page 53 Example6: Set Brightness as 76 for all TV and this command is valid. Send (Hex Format) Name Length 0x38 0x39 0x39 No Reply.. Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Command Command Value1 Value2 Type 0x73...
  • Page 54 Button Lock TV Channel Menu Lock > Number Key Pad Remote Control Restore To Default Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Value Range Code (Three ASCII (Hex) bytes) 000: STBY...
  • Page 55 If the Command is Not valid, Command Type= “-” Name Length Byte Count 1 Byte 2 Byte Bytes order Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Command Command Value1 Value2 Type...
  • Page 56 Name Length 0x38 0x30 0x35 Reply (Hex Format) Name Length 0x34 0x30 0x35 Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic 1 Byte Command Value1 Value2 Value3 0x6C 0x30 0x30 0x30...
  • Page 57 Name Length 0x38 0x30 0x37 Reply (Hex Format) Name Length 0x34 0x30 0x37 Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Command Command Value1 Value2 Type 0x67 0x65 0x30 0x30 Command...
  • Page 58 Get-Power status Get-Remote Control Get-Power Lock Get-Button Lock Get-Menu Lock Get-ACK Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Response Range (Three ASCII bytes) 000 ~ 100 Gets Contrast value 000 ~ 100...
  • Page 59 Example2: User press “5” Key form RCU to TV-07 and RCU data pass-through to Server, then server will receive “05”. Reply (Hex Format) Name Length 0x36 0x30 0x36 Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Command Value1 Value2 Type 1 Byte 1 Byte...
  • Page 60 ▲ CHANNEL/PAGE DOWN (-) ▼ SOURCES (INPUTS) SLEEP MENU ▲ DOWN ▼ LEFT ◄ RIGHT ► OK (ENTER) Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775 ViewSonic Code (HEX) Code (HEX) VTMS2431...

  • Page 61: Limited Warranty

    How long the warranty is effective: ViewSonic LCD TV are warranted for one (1) year for all parts excluding the light source and one (1) year for labor from the date of the first customer purchase. Who the warranty protects: This warranty is valid only for the first consumer purchaser.

  • Page 62: Mexico Limited Warranty

    & accessories. How long the warranty is effective: ViewSonic LCD TVs are warranted for 1 year for all parts excluding the light source and 1 year for labor from the date of the first customer purchase. Who the warranty protects: This warranty is valid only for the first consumer purchaser.
  • Page 63 ViewSonic...

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