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GE PDW1860 Series Owner's Manual page 17

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Troubleshooting Tips... Before you call for service
Problem
Detergent left in
dispenser cups
Black or gray marks
on dishes
Dishes don't dry
Control panel
responded to inputs
but dishwasher
never filled with
water
Stained tub interior
Dishwasher won't
run
Control panel lights
go off when you're
setting controls
Water standing in
the bottom of the
tub
Water won't pump
out of the tub
49-55105
Possible Cause
Dishes or utensils are
blocking the detergent cup
Aluminum utensils have
rubbed against dishes
Low inlet water temperature
Rinse agent dispenser is
empty
Door may not be completely
closed
Water valve may be turned
off
White film on inside
surface— hard water
minerals
Fuse is blown or circuit
breaker is tripped
Power is turned off
Reboot your control
Time too long between
touching of selected pads
Air gap is clogged
High drain loop or air gap
not installed
Drain is clogged
What To Do
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the Loading
section.
Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening. See
the Loading section.
Don't place large bowls or pots directly under the
detergent dispenser.
Remove marks with a mild, abrasive cleaner.
Make sure inlet water temperature is at least 120°F.
Select a cycle that includes heated dry such as HEAVY
or NORMAL.
Check the rinse agent dispenser and fill as required.
Make sure the door is firmly closed.
Make sure water valve (usually located under the sink) is
turned on.
GE Appliances recommends Cascade
Aid
to help prevent hard water mineral deposits from
forming.
Run dishwasher with citric acid to remove mineral
for ordering information. Alternatively, purchase Lemi
directions on the label.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Turn off power to the dishwasher (at circuit breaker or
wall switch) for 30 seconds, then turn back on.
If the control panel lights go off, touch any pad again and
continue setting controls.
Clean the air gap. See the Care and Cleaning section.
Refer to the Installation Instructions for proper drain line
installation.
If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer
clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
®
Platinum Rinse
17

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