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Troubleshooting and tips
Troubleshooting and tips
Error:
Tips
Troubleshooting
Faults,rectifying
Refer to the safety information in the "Safety" manual, when
connecting or disconnecting cables.
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the SystemDiagnostics program pre-installed on your computer.
► To start the SystemDiagnostics programme, click on Startsymbol - Program -
Fujitsu Siemens Computers - SystemDiagnostics
or
► To start the SystemDiagnostics programme, click on Startsymbol - Program
- Fujitsu - SystemDiagnostics.
► If a problem is detected during the test run, the SystemDiagnostics program outputs
a code (e.g. DIFS code YXXX123456789123).
► Take a note of this DIFS code and the ID number of your device. The ID number can
be found on the type rating plate on the back of the casing.
► For further clarification of the problem, contact the Help Desk for your country (see the
Help Desk list or visit the Internet at "http://ts.fujitsu.com/support"). For this, please have
ready the ID number & serial number of your system and the DIFS code.
Troubleshooting
More information about the device-specific key combinations can be found
in "Key combinations" in the EasyGuide.
The notebook's date or time is incorrect
Date:
Time:
Cause
Time and date are incorrect.
The backup battery installed in the notebook is
flat.
54
Troubleshooting
► Double-click on the clock in the task bar and
adjust the time.
or
► Set the time or date in the Main menu in
the BIOS Setup.
If the time and date are repeatedly incorrect
after switching on the notebook
► If that problem exists further more please
contact our service.
A26391-K200-Z226-1-7619, edition 2
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