Customer Viewable Fault Codes - Whirlpool CAE2743B Service Manual

SOFTWARE VERSION DISPLAY MODE
To access Software Version Display Mode, perform steps 1 and 2
of Activating the Service Diagnostic Test Modes. Toggle the cycle
selector knob until the status LEDs correspond as follows:
"Rinse, Final Spin, and Done" LEDs On
Sensing Soak/
Load Wash
NOTE: Status LED names may vary between makes and models.
Press the START button to begin software display mode.
U pon entering the software version display mode, the
Major, Minor, and Test version numbers for the software are
displayed by alternating the state of the Status LEDs in one
second intervals; the process repeats following a pause.
T o calculate the number being displayed, add the
representative numbers together that are displayed at the
same time; see chart below for representative numbers.
F or example, if the s/w version is 02.01.07, the following
sequence would be displayed:
16
Sensing Soak/
Load Wash
Press and hold the START button for 3 seconds at any time
to exit software version display mode.
FACTORY DIAGNOSTICS
This is for factory use only, as it runs the Factory Cycle
Template for testing the washer before it leaves the factory.
TACHOMETER VERIFICATION MODE
To access Tachometer Verification Mode, perform steps 1 and
2 of Activating the Service Diagnostic Modes. Toggle the cycle
selector knob until the status LEDs correspond as follows:
"Soak/Wash and Done" LEDs On
Sensing Soak/
Load Wash
NOTE: Status LED names may vary between makes and models.
Press the START button to begin tachometer verification mode.
T achometer verification uses the status LEDs to represent
the tachometer frequency (basket RPM).
F or example, slowly turn the basket by hand; as the basket
turns, the DONE, FINAL SPIN, RINSE, and SOAK/WASH
status LEDs will illuminate one at a time in a visually repeating
cycle. The LED timing is derived from the tachometer signal
itself.
P ress and hold the START button for 3 seconds at any time
to exit tachometer verification mode.
DO NOT REMOVE OR DESTROY
FOR SERVICE TECHNICIAN'S USE ONLY
Final
Rinse Spin Done
8 4 2 1
02
01
07
Final
Rinse Spin Done
Final
Rinse Spin Done
DRY FACTORY DIAGNOSTICS
This cycle is used by the factory to gather data for setting the
proper algorithms. This cycle is the same for all washers and
may indicate that some switches or valves are actuated that
are not used. Toggle the cycle selector knob until status LEDs
correspond as follows:
Sensing Soak/
Load Wash
NOTE: This cycle should not be used as a field diagnostic test.
W hile running the Dry Factory cycle, the control is also
enabling the UI Diagnostics test.
FACTORY CALIBRATION TEST
This cycle is used by the factory to test functions and intervals
specifically for functionality testing of specific components, and
gathering data. Toggle the cycle selector knob until status LEDs
correspond as follows:
Sensing Soak/
Load Wash
NOTE: This cycle should not be used as a field diagnostic test.
CLEAN WASHER CYCLE
Puts washer into the Washer Cleanout Cycle. To access the
Clean Washer Cycle, perform steps 1 and 2 of Activating the
Service Diagnostic Test Modes. Toggle the cycle selector knob
until status LEDs correspond as follows:
Sensing Soak/
Load Wash
NOTE: This cycle should not be used with anything still loaded
in the wash basket.

CUSTOMER VIEWABLE FAULT CODES

There are 3 fault codes that may be visible to the customer
indicated by the following Status LEDs:
SOAK/WASH LED ON (Long Fill Fault) – Refer to "No Fill,
Long Fill" on page 7 for information.
F INAL SPIN LED ON (Long Drain Fault) – Refer to "Long
Drain" on page 7 for information.
L ID LOCKED LED FLASHING CONTINUOUSLY (Lid Lock
Fault) – Refer to "Lid Lock Fault" on page 6 for information.
FOR SERVICE FAULT AND ERROR CODES,
CONTINUE TO PAGES 6 AND 7
Final
Rinse Spin Done
Final
Rinse Spin Done
Final
Rinse Spin Done
PAGE 5