Troubleshooting - Philips DVP3982/F7E User Manual

Troubleshooting

WARNING
Under no circumstances should you try to repair this unit yourself, as this invalidate the
warranty. Do not open this unit as there is a risk of electric shock.
If a fault occurs, fi rst check the points listed below before taking this unit for repair. If you
are unable to remedy a problem by following these hints, consult your dealer or Philips for
help.
Problem
No power.
No picture.
Completely distorted picture
or black/white picture.
No sound or distorted sound.
46
– Press STANDBY-ON on the unit to turn on the
power.
– Ensure that the AC outlet have power.
– Disconnect the power cord from the power outlet.
Reconnect and try again after a few minutes.
– Refer to your TVs manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– If this happens when you turn on the progressive scan
feature, wait for 15 seconds for the auto recovery or
switch back to the default mode as below:
1) Press ç to open the disc tray.
2) Press and hold numeric keypad '1' on the remote
control.
– Check the video connection.
– Ensure that the disc is compatible with this unit.
– Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
– The disc is dirty. Clean the disc.
– Check the audio connections to the connected audio
device.
– Make sure that the connected audio device is turned
on to the correct input source.
– Set the digital output setting correctly, based on the
device you connected to this unit. See "Audio Setup
Page – Digital Audio" for details.
Solution