Table of Contents
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Cleaning and Transporting Your Product ............................................................................................. 279
Cleaning Your Product ..................................................................................................................... 279
Transporting Your Product ............................................................................................................... 282
Solving Problems .................................................................................................................................... 287
Checking for Software Updates........................................................................................................ 287
Product Status Messages ................................................................................................................ 288
Job Status Error Codes .................................................................................................................... 290
Running a Product Check ................................................................................................................ 294
Resetting Control Panel Defaults ..................................................................................................... 296
Solving Setup Problems ................................................................................................................... 297
Product Does Not Turn On or Off................................................................................................. 298
Noise After Ink Installation ........................................................................................................... 298
Software Installation Problems .................................................................................................... 298
Solving Network Problems ............................................................................................................... 299
Product Cannot Connect to a Wireless Router or Access Point .................................................. 299
Network Software Cannot Find Product on a Network................................................................. 301
Product Does Not Appear in Mac Printer Window ....................................................................... 302
Cannot Print Over a Network....................................................................................................... 302
Cannot Scan Over a Network ...................................................................................................... 303
Solving Copying Problems ............................................................................................................... 304
Product Makes Noise, But Nothing Copies.................................................................................. 305
Product Makes Noise When It Sits for a While............................................................................. 305
Originals Do Not Feed From the Automatic Document Feeder.................................................... 305
Solving Paper Problems................................................................................................................... 306
Paper Feeding Problems............................................................................................................. 307
Paper Jams Inside the Product.................................................................................................... 307
Paper Ejection Problems ............................................................................................................. 308
Solving Problems Printing from a Computer..................................................................................... 308
Nothing Prints .............................................................................................................................. 308
Product Icon Does Not Appear in Windows Taskbar ................................................................... 309
Printing is Slow ............................................................................................................................ 310
Solving Page Layout and Content Problems .................................................................................... 311
Inverted Image............................................................................................................................. 312
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