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en Troubleshooting
Fault
"E:36 / -25 / -26"
"E:38 / -25 / -26"
"E:35 / -10"
lights up.
54
Cause and troubleshooting
Drain pump is blocked.
→ "Cleaning the drain pump", Page 48
▶
Drain pump is blocked.
→ "Cleaning the drum", Page 46
▶
if the fault is displayed again,
→ "Cleaning the drain pump", Page 48
▶
Inlet opening of the rubber gasket is blocked.
→ "Cleaning the intake opening in the rubber gas-
▶
ket", Page 50
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
Clean the water inflow filter → Page 51.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 64
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 64
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 39
▶
Water level is too high.
Start the Drain programme.
▶
Laundry is caught in the door.
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