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Troubleshooting
Samsung Recovery
When a problem occurs with the computer, it is easy to restore
the computer back to the factory default settings by using the
Samsung Recovery application (Recovery/Backup). It is also
possible to restore the computer to a previously backed up point.
Back up important data regularly before a problem occurs with
the computer.
• T he Samsung Recovery application may not be
provided in models with less than 64 GB of storage.
For models with less than 64 GB of storage, recover the
computer to the factory default settings by reinstalling
Windows.
• S ome functions may differ or may be unavailable
depending on the version. Refer to the application's
help information.
• T he Samsung Recovery application (Recovery/Backup)
is not available when using CD/DVD drives.
• R ecovering the computer erases the data or
applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.
• W hen you launch the application for the first time, read
and accept the Terms and Conditions when they display
on the screen.
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