Samsung Galaxy Book Go User Manual
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Samsung Galaxy Book Go User Manual

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  • Page 1 User Manual www.samsung.com...

  • Page 2: Table Of Contents

    Wireless LAN Layout Volume statements Bluetooth Turning the computer on BIOS (Setup utility) WEEE symbol information Security slot and off Battery Samsung package Unlocking the screen Windows recovery Take-Back program (USA Applications Windows function only) Using applications Basics Appendix Updating applications...

  • Page 3: Getting Started

    • This user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • The user manual supplied with the computer may vary depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2021 Samsung Electronics Co., Ltd. Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Trademarks ® As an ENERGY STAR Partner, Samsung has determined that this • Samsung and the Samsung logo are trademarks or registered ® product meets the ENERGY STAR trademarks of Samsung Electronics Co., Ltd. guidelines for energy efficiency. • Intel and Core are trademarks or registered trademarks of the Intel Corporation.
  • Page 6 Getting started Data precautions Product capacity representation Samsung shall not be liable for any data loss. Please take care to Storage capacity representation avoid losing any important data and back up your data to prevent any such data loss. The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.

  • Page 7: Layout

    Getting started Layout Front view Leaving the screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the screen, or turn on the screen saver or power saving mode when you are not using the computer. •...
  • Page 8 Getting started Right view Number/Name Description • You can use the built-in Microphone microphone. • Using this camera, you can take Camera still pictures and record video. • This indicates the camera Camera indicator light operating status. • The screen’s images are displayed Display here.
  • Page 9 Getting started Left view The charging feature of the USB Type-C port Charging the computer Connect an external power supply (sold separately) to the USB Type-C port to use it as the auxiliary power or charge the computer. Use an external power supply (sold separately) with a rating level higher than 10 W (5 V, 2 A) that supports USB Type-C or USB BC 1.2.
  • Page 10 • Transmits and receives radio waves. (LTE models only) If the case on the bottom of the device is replaced, the laser-carved model name, serial number, and various logos will not be displayed anymore. For more information, contact a Samsung Service Center.

  • Page 11: Turning The Computer On And Off

    Getting started Turning the computer on and off The computer will turn on when you press the Power button. Fully charge the battery using the adapter before using the computer for the first time. Turning the computer on Before turning on the computer, check that the battery is charged and charge it if necessary.
  • Page 12 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). Activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.

  • Page 13: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • Mouse: Click the lock screen. • Images and available features may differ depending on •...
  • Page 14 Getting started Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( ) → Settings. Then, select an option you want to change after the Windows Settings screen appears.

  • Page 15: Basics

    Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys •...
  • Page 16 Basics Hot key functions Key/Icon Description Key/Icon Description • Turn the display on or off. • Launch the Windows settings. • CONNECT: Connect to nearby wireless • Screen brightness control: Adjust the devices. brightness of the display. • Consulting Mode: Invert the screen so that •...

  • Page 17: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 18 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold Pinching it and then drag it to the target position with the left touchpad button pressed.
  • Page 19 Basics Configuring touchpad gestures Touchpad lock Press and hold the Fn key and press the F5 key to lock the Configure touchpad gestures to use the touchpad more efficiently. touchpad. Select the Start button ( ) → Settings → Bluetooth & devices →...

  • Page 20: Sim Or Usim Card

    • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or Gently press the SIM or USIM card into the tray to secure it and inconveniences caused by lost or stolen cards.

  • Page 21: Cellular Data

    Basics Cellular data (LTE models only) Turning the cellular data off To save battery power, turn off the cellular data when not in use. You can insert the SIM or USIM card so you can access the Internet Select the status icons on the taskbar and select using your cellular data connection.

  • Page 22: Memory Card Slot

    Basics • Some memory cards may not be fully compatible with Memory card slot the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data Use a memory card to transfer data to other devices. You can use stored in it.
  • Page 23 Basics Inserting a memory card Removing a memory card When you push the card, it clicks and disengages from the If a dummy card or a memory card adapter is inserted in the memory card slot. Grasp the end of the card and pull it out of the memory card slot, remove it.
  • Page 24 Basics Select Start. • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. • When trying to use a formatted memory card in another digital device, format the memory card again in the device.

  • Page 25: External Display

    Basics External display Connecting to a display Connecting the computer to an external display device can be Connect the cable to the USB Type-C port of the computer on useful for presentations or when watching a movie. The cables the right side. and adapters required to connect an external display are sold separately.
  • Page 26 Basics You can also select the display mode in Windows settings. Press and hold the Fn key and press the F4 key. Select the Start button ( ) → Settings → System → Select a mode. Display, and then select Detect on the Multiple displays option.

  • Page 27: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. Select the status icons on the taskbar and select on the Wi- Fi option. The descriptions below are for computer models with a Wireless LAN card or device.
  • Page 28 Basics Select a network from the list of detected wireless networks Select the status icons on the taskbar and select and select Connect automatically → Connect. The Wi-Fi feature is deactivated. Enter a password, if necessary, and select Next. Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when Airplane mode it is available.

  • Page 29: Bluetooth

    Select the status icons on the taskbar and select . with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 30 Basics Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. Select the Start button ( ) → Settings → Bluetooth & devices. Your computer will display the paired devices. On the device you want to unpair from your computer, select →...

  • Page 31: Security Slot

    Basics Security slot You can secure the computer by connecting a lock and cable to the security slot. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. To use this feature, you must purchase a lock and cable (sold separately) and use a Nano Lock from Kensington.

  • Page 32: Applications

    Applications Using applications Updating applications Install and update applications and drivers on the computer easily • Images and features may differ depending on the and conveniently. Update periodically to keep the computer model and the application version. performing better and more stably. •...

  • Page 33: Samsung Settings

    • Activate advanced features and Advanced features change the settings that control Select the Start button ( ) → All apps → Samsung Settings. them. • Set the maximum battery charge Battery Select an option to configure the corresponding function.

  • Page 34: Samsung Notes

    Deleting notes Creating notes Right-click the note you want to delete on the note list and tap Select the Start button ( ) → All apps → Samsung Notes → Delete. and create a note. Select an input method from the toolbar at the top of the screen or on the right side of the screen.

  • Page 35: Screen Recorder

    Applications Screen Recorder When you are finished recording the screen, select ) → This PC → Videos You can view the file in File Explorer ( Record the screen while using your computer. or Pictures. Select the Start button ( ) → All apps → Screen Recorder. Select to finish the screen recorder toolbar.
  • Page 36 Applications Setting the video resolution Select the Start button ( ) → All apps → Screen Recorder. The screen recorder toolbar will appear on the top of the screen. Select The Settings window will appear. Select Display and select the resolution you want under Set video resolution.

  • Page 37: Samsung Flow

    • Refer to the mobile device’s user manual for more Select the Start button ( ) → All apps → Samsung Flow. information about how to use Samsung Flow. On your mobile device, launch the Samsung Flow application.

  • Page 38: Samsung Gallery

    Select the Start button ( ) → All apps → Samsung Care+. Syncing with the cloud The website will be connected. Refer to the website for more information.

  • Page 39: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar Select the status icons on the taskbar. Drag the adjustment bar to the desired brightness. Display brightness Brightness Adjust the display brightness to reduce eye strain and save power. adjustment bar Controlling brightness using the keyboard •...

  • Page 40: Volume

    Settings & Upgrade Volume • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key.

  • Page 41: Bios (Setup Utility)

    Entering the BIOS screen Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • Incorrect settings may cause the system to malfunction times. or crash.
  • Page 42 Settings & Upgrade The BIOS screen Number Name • Setup items The BIOS setup screen appears as shown below. • Setup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 43 BIOS • If you forget the Supervisor Password, request setup. assistance from the Samsung Service Center. In this • User Password (low security level): This password is required case, a service fee will be charged.
  • Page 44 The password can be up to 20 characters. Turn on the computer. Enter the password again to confirm it and select Ok. Before the Samsung logo appears, press the F2 key several times. Select Save → Ok to save and restart.
  • Page 45 Removing a password Change the boot priority from the BIOS setup. Turn on the computer. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. Before the Samsung logo appears, press the F2 key several times.
  • Page 46 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display.

  • Page 47: Battery

    • To safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • You can use the computer while it is charging, but the battery charging time may increase.
  • Page 48 Settings & Upgrade Charging the battery When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. Connect the adapter to the USB Type-C port of the computer. Operating status LED Status • Red: Charging Plug the adapter into an electric socket.
  • Page 49 Settings & Upgrade Battery status Saving battery power Right-click the battery icon on the taskbar and select Power and When the adapter is removed, move the cursor over the battery sleep settings → Power & battery → Battery saver → Turn on icon on the taskbar to view the current battery charge.

  • Page 50: Windows Recovery Function

    Back up applications and personal data to an external storage device before reinstalling Windows. After Windows is reinstalled, you can install the required Samsung apps. Select the Start button ( ) → Settings → System → Recovery. Select Reset PC.

  • Page 51: Appendix

    The system specifications may differ depending on the derived To replace the storage, contact the Samsung Service model. For detailed system specifications, refer to the product Center. You will be charged for this service.

  • Page 52: Ergonomic Tips

    Appendix Ergonomic tips • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to Maintaining proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 53 Appendix Arms and hands • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 54 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause • Position the screen at least 50 cm away from your eyes. hearing damage.
  • Page 55 Appendix Operating conditions • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • Take at least a 10 minute break every hour. the computer. • Avoid using the computer in dark locations. Use the computer •...

  • Page 56: Safety Precautions

    • Do not use a damaged power cord. computer. • Do not overload a multi-outlet or an extension cord beyond • Since this is commonly applied to Samsung computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 57 If water or other substances enter the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 58 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 59 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 60 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body, like eyes or ears, and do not put it in your mouth. Doing so may result in physical injury.
  • Page 61 Make sure to use the disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive Samsung Service Center immediately. For notebook computers has stopped. that are supplied with an optional removable battery, There is a danger of injury.
  • Page 62 Broken glass or acrylic could cause injury to your hands and face. • To minimize possible interference with a pacemaker, use your Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the pacemaker.
  • Page 63 Never disassemble or repair the product by yourself. Take care when touching the product or parts. There is danger of an accident. Use an authorized Samsung The computer may be damaged or you may be injured. Service Center.
  • Page 64 Do not operate or look at the computer while driving a vehicle. application. There is a danger of a traffic accident. Please concentrate on • Samsung is not liable for any loss of data on a storage device driving. (e.g., HDD, SSD, eMMC).
  • Page 65 A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsung’s quality standards for bad pixels are as follows: • Bright dot: 2 or fewer • Black dot: 4 or fewer •...

  • Page 66: Important Safety Information

    Appendix Important safety information Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all Safety instructions safety and operating instructions for future use. The system is designed and tested to meet the latest standards for •...
  • Page 67 Appendix • Ensure that the fan vents on the bottom of the casing are Care during use clear at all times. Do not place the computer on a soft surface, • Do not walk on the power cord or allow anything to rest on it. doing so will block the bottom vents.
  • Page 68 Appendix • Unplug the system from the wall outlet and contact a Operating instructions Samsung Service Center if: When installing and operating devices please refer to safety – The power cord or plug is damaged. requirements in the user manual.

  • Page 69: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 70 Appendix • Laser Safety Note: Use of controls or adjustments or Laser safety performance of procedures other than those specified All systems equipped with CD or DVD drives comply with the in this manual may result in hazardous radiation appropriate safety standards, including IEC 60825-1. The laser exposure.
  • Page 71 Appendix Power cord requirements General requirements The requirements listed below are applicable to all countries: The power cord set (all plugs, cable and adapter plugs) you received with your computer meets the requirements for use in • All power cord sets must be approved by an acceptable the country where you purchased your equipment.

  • Page 72: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 73 Appendix • Radio frequency wireless communication can interfere • Every country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 74 Appendix United States of America and Canada Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 75 Responsible Party – U.S. Contact Information which can be determined by turning the equipment Samsung Electronics America, Inc. off and on, the user is encouraged to try to correct the 85 Challenger Road.
  • Page 76 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 77 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 78 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 79 Khu Cong nghiep Yen Phong 1, Yen Trung, Yen Phong, Bac Ninh, Viet Nam Tel: +84-222-369-6875 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product.
  • Page 80 Appendix Canada Innovation, Sciences et Développement économique Canada Innovation, Science and Economic Development L’émetteur/récepteur exempt de licence contenu dans le Statement: présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils This device contains licence-exempt transmitter(s)/receiver(s) that radio exempts de licence.

  • Page 81: Weee Symbol Information

    For more information on safe disposal and recycling visit our promote the sustainable reuse of material resources. website www.samsung.com/in or contact our Helpline numbers - 18002668282, 180030008282. This product is RoHS compliant.
  • Page 82 • Samsung does not accept liability for any damage or loss in EC Directive 2006/66. If batteries are not properly disposed (whether in contract or tort, including negligence) which...

  • Page 83: Samsung Package

    This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. “Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate.
  • Page 84 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 08/2022. Rev. 1.1...

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