Table of Contents
Advertisement
TROUBLESHOOTING
• Your washing machine is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If your washing machine does not function properly or does not
function at all, check the following before you call for service:
Diagnosing Problems
Symptoms
Rattling and clanking
noise
Thumping sound
Vibrating noise
Water leaks
Oversudsing
Water does not enter
washing machine or it
enters slowly
Water in the washing
machine does not
drain or drains slowly
40
Reason
Foreign objects such as coins
or safety pins may be in drum or
pump.
Heavy wash loads may produce
a thumping sound. This is
usually normal.
Have all the transit bolts and tub
support been removed?
Are all the feet resting firmly on
the ground?
Supply hoses or drain hose are
loose at tap or washing machine.
House drain pipes are clogged.
Too much detergent or
unsuitable detergent may cause
excessive foaming which may
result in water leaks.
Water supply is not adequate in
that location.
Water supply tap is not
completely open.
Water supply hose(s) are kinked. • Straighten hose.
The filter of the supply hose(s)
clogged.
Drain hose is kinked or clogged.
The drain filter is clogged.
Solution
• Check all pockets to make sure that
they are empty. Items such as clips,
matches, pens, coins, and keys can
damage both your washer and your
clothes.
• Close zippers, hooks, and
drawstrings to prevent these items
from snagging or tangling on other
clothes.
• If sound continues, washing
machine is probably out of balance.
Stop and redistribute wash load.
• If not removed during installation,
refer to Installation guide for
removing transit bolts.
• Make sure the washing machine is
level and tighten the lock nuts up
towards the base of the appliance.
• Check and tighten hose
connections.
• Unclog drain pipe. Contact plumber
if necessary.
• Make sure that the suggested
amount of detergent is used per the
manufacturer's recommendations.
• Check another tap in the house.
• Fully open tap.
• Check the filter of the supply hose.
• Clean and straighten the drain
hose.
• Clean the drain filter.
EN
Advertisement
Table of Contents
