Troubleshooting Tips - GE FCM11 Owner's Manual & Installation Instructions

Normal operating characteristics.
These things are normal and
do not indicate a need for service.
A warm cabinet exterior as the refrigeration system transfers
heat from the inside to the outside through the exterior
cabinet walls.
Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Freezer does not
operate or Power-On
Light is not on
Freezer starts/stops
too frequently
Freezer operates
too long
Noisy operation
or cabinet vibrates
Freezer temperature
too warm
Possible Causes
Temperature control
in OFF position.
Freezer is unplugged.
The fuse is blown/circuit
breaker is tripped.
Door/lid left open.
Too frequent or too long
door/lid openings.
Temperature control
set too cold.
Door/lid left open.
Too frequent or too long
door/lid openings.
Temperature control
set too cold.
Inadequate air circulation
space around cabinet.
Fast Freeze switch is in the
ON position (on some models).
Floor may be weak, causing
freezer to vibrate when
compressor is on.
Cabinet is not positioned
solidly on floor.
Door/lid left open.
Too frequent or too long
door/lid openings.
The sound of the high-efficiency compressor motor.
What To Do
• Move the control to a temperature setting.
• Push the plug completely into the outlet.
• Replace fuse or reset the breaker.
• Check to see if package is holding door/lid open.
• See About the operation of your freezer.
• Check to see if package is holding door/lid open.
• See About the operation of your freezer.
• See Preparing to install the freezer.
• See About the operation of your freezer.
• Placing 2 X 4's (51 mm X 102 mm) under the length of
the freezer will help support it and may reduce vibration.
• See Preparing to install the freezer. Or use shims for
uneven floor.
• Check to see if package is holding door/lid open.
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