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Troubleshooting
If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.
Problem
Poor
reception
Possible causes
The network signal is too
weak at your current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
cannot effectively reach
it.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
You are too far away
from a base station for
your service provider.
Possible solution
Move to a location
where the network
signal can be properly
received.
Avoid using the phone
at such times, or try
again after waiting a
short time.
You can request a
service area map from
your service provider.
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