Grandstream Networks GXV3175-T User Manual

Grandstream Networks GXV3175-T User Manual

Ip multimedia phone
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Grandstream Networks, Inc.
GXV3175 V2
IP Multimedia Phone
GXV3175 USER MANUAL
Grandstream Networks, Inc.
Updated : 3/2012

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Summary of Contents for Grandstream Networks GXV3175-T

  • Page 1 Grandstream Networks, Inc. GXV3175 V2 IP Multimedia Phone GXV3175 USER MANUAL Grandstream Networks, Inc. Updated : 3/2012...
  • Page 2: Table Of Contents

    ..............34   MUTE............................34 KEYPAD INPUT ........................... 35   CALL FEATURES ..................36   GXV3175 WEB CONFIGURATION INTERFACE........37   ACCESSING THE WEB CONFIGURATION PAGES ................38   GXV3175 USER MANUAL Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 3 Table 7: GXV3175 Call Function Description....................30 Table 8: GXV3175 Keypad Definition......................35   Table 9 :GXV3175 Call Features ........................ 36   Table 10: GXV3175 Audio/Video Codec Feature Code ................36 GXV3175 USER MANUAL Page 3 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 4: Gxv3175 User Manual

    YouTube, Google Voice, Flickr and more. GXV3175 OVERVIEW The GXV3175 is an ideal desktop IP multimedia phone highlighting 7” touch screen color LCD, tilt capable GXV3175 USER MANUAL Page 4 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 5: Gxv3175 User Manual

    • Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the written permission of Grandstream Networks, Inc. is not permitted. GXV3175 USER MANUAL Page 5 of 60 Grandstream Networks, Inc.
  • Page 6: Product Overview

    7” resistive touch screen LCD with 800 x 480 resolution, 45 degree rotating lens (perpendicular), Advanced VGA lens, auto focus, auto exposure, zoom in and zoom out (2x optical 2x digital) , Camera Block, PIP(Picture-in-Picture) and still picture capture/store. GXV3175 USER MANUAL Page 6 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 7: Table 2: Gxv3175 Hardware Specification

    - Support for automatic NAT/firewall traversal and remote automatic software upgrade security, providing end-users with “zero configuration” and true “plug-and-play” functionality. - Support for remote configuration monitoring and syslog. GXV3175 USER MANUAL Page 7 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 8 - MD5 and MD5-sess DIGEST encoding and authentication. - Security protection: SIP over TLS and SRTP. - Support for TR-069. - Support for OpenVPN for increased security and control. GXV3175 USER MANUAL Page 8 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 9: Installation

    GXV3175 complies with FCC/CE/C-Tick safety standards. The power adapter of GXV3175 is compliant with the UL standard. Please use the universal power adapter provided with the GXV3175 package only. GXV3175 USER MANUAL Page 9 of 60 Grandstream Networks, Inc. Updated : 11/2011 FIRMWARE VERSION 1.0.3.40...
  • Page 10: Warranty

    Power Jack 12V DC Power connector port RJ11 Jack Phone handset connector port Camera Adjust Wheel Scroll the wheel to turn on/off the camera; GXV3175 USER MANUAL Page 10 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 11: Wall Mount

    GXV3175 can also be placed on the table or desk via the phone stand. (See Figure 4) There are two positions for the stand on the back of the phone with each position supporting a different angle. Figure 4: Phone Stand for GXV3175 GXV3175 USER MANUAL Page 11 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 12: Connecting The Gxv3175 Ip Multimedia Phone

    After the GXV3175 completes the touch screen collaboration a welcome screen will appear that will allow the user to access the Setup Guide. In this Setup Guide, a user can configure account information, network settings, and upgrade settings. GXV3175 USER MANUAL Page 12 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 13 GXV3175 allows up to 3 accounts. Figure 7: Setup Guide Account Settings The following screen that appears is the Network settings. Here the user can select between DHCP, GXV3175 USER MANUAL Page 13 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 14 Once completed with all the Setup Guide steps, the user will be prompted to reboot the phone so that changes can take effect immediately. GXV3175 USER MANUAL Page 14 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 15: Making The First Call With Ipvideotalk Service

    GXV3175/GXV3140 IP Multimedia phones, these phones are able to establish video calls between each other and the user will immediately experience the plug and play nature of the GXV3175. GXV3175 USER MANUAL Page 15 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 16: Using The Gxv3175 Ip Multimedia Phone

    When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be different from case to case, depending on the network environment and the settings.) Figure 12: GXV3175 LCD Idle Screen GXV3175 USER MANUAL Page 16 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 17 Figure 14: LCD Idle screen displaying News Videos and Stock information Switch again to the last screen that shows Calendar and RSS News. See figure 15. GXV3175 USER MANUAL Page 17 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 18 Users may close/configure the widget by holding the finger on the widget area until close/setting options show up on the right (Marked in Figure 17). GXV3175 USER MANUAL Page 18 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 19: Table 5: Lcd Icon Definition

    Table 5: LCD Icon Definition Type Icon Definition Note Connected to the network Network Failed to connect to the network Call Related Account 1 Auto Answer GXV3175 USER MANUAL Page 19 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 20: Multiple Sip Accounts And Lines

    The icon is displayed at the center of the status bar External devices SD card USB flash drive. USB keyboard USB mouse MULTIPLE SIP ACCOUNTS AND LINES GXV3175 USER MANUAL Page 20 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 21: Table 6: Gxv3175 Dialpad Definition

    The GXV3175 supports up to 3 independent SIP accounts. Each account may have separate SIP servers, usernames and NAT configurations. The registered account will display in the idle screen by default. When GXV3175 USER MANUAL Page 21 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 22: Handset, Speaker And Headset Mode

    • Dial the number and press “Audio Call” or ”Video Call” to dial out. Or press “Redial” for the last dialed number. Figure 20: Making a call by select account displayed in idle screen 2. By “Phone” in idle screen GXV3175 USER MANUAL Page 22 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 23 Figure 21: Dial by Call History 5. By Contacts • Access the Phone Menu by pressing “MENU” icon in idle screen, and then select “Contacts”. GXV3175 USER MANUAL Page 23 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 24 See Figure 23. Figure 23: Dial by Contact List – more contact information 6. By Contact Favorite in idle screen GXV3175 USER MANUAL Page 24 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 25: During Calls

    (See Figure 25) Users could toggle among handset/speaker/headset to answer the call and adjust the call volume by pressing the speaker icon as well. GXV3175 USER MANUAL Page 25 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 26 3. Missed Call: if the call is unanswered, a missed call message will show up in idle screen. (See Figure 27). Users could press View to access the detail of the missed call. GXV3175 USER MANUAL Page 26 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 27: Call Function Options

    Figure 28 shows the screen after the users answer the call. Press “Options” button access all the call functions. Figure 28: Use Call Options during a video call GXV3175 USER MANUAL Page 27 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 28: Call Hold

    1. Call Hold:During a call, press “Hold” button to place the call on hold. The line icon will become yellow after call hold. The following will be displayed on the screen. (See Figure 30) GXV3175 USER MANUAL Page 28 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 29: Call Transfer

    Figure 31: Multiple Calls CALL TRANSFER 1. Blind Transfer: During a call, press the “Transfer” button to place the other party on hold. The GXV3175 USER MANUAL Page 29 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 30 Line 1 to finish attended transfer. (See Figure 33) Figure 33: Attended Transfer NOTE: • To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. GXV3175 USER MANUAL Page 30 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 31: 3-Way Conference

    During the three way conference, if the initiator of the conference hangs up, the conference will end. If users wish to allow the remaining two parties to stay in conversation after the initiator hangs GXV3175 USER MANUAL Page 31 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 32: Voicemail(Message Waiting Indication

    KEYPAD INPUT The build-in soft keypad in GXV3175 supports English and Chinese for text input. See Figure 35. GXV3175 USER MANUAL Page 32 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 33: Call Features

    NOTE: External keyboard could also be used by plugging via USB port on the phone. CALL FEATURES The following table shows the codes for call features. To use the code, select the line you wish to use by GXV3175 USER MANUAL Page 33 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 34: Table 9 :Gxv3175 Call Features

    Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up. Table 10: GXV3175 Audio/Video Codec Feature Code Codec Feature Code PCMU 7110 PCMA 7111 G723 G726-32 72632 G729 G722 GXV3175 USER MANUAL Page 34 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 35: Gxv3175 Web Configuration Interface

    ACCESSING THE WEB CONFIGURATION PAGES The GXV3175 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the phone’s LCD screen. GXV3175 USER MANUAL Page 35 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 36: Accessing The Web Configuration

    Maintenance: To configure Network Settings, WiFi Settings, 3G Settings, Time Settings, Web/Telnet Access, Upgrade, Syslog, Debug, Language, Network Manager, OpenVPN Settings and Device Manager. STATUS PAGE DEFINTIONS GXV3175 USER MANUAL Page 36 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 37: Advanced Settings Page Definitions

    This parameter defines the local RTP-RTCP port pair used to listen and Local RTP Port transmit. It is the base RTP port for channel 0. When configured, for audio, GXV3175 USER MANUAL Page 37 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 38 The Default value is 15 frames/second. The video frame rate is adjustable Video Frame rate based on network conditions. Increasing the frame rate will increase the amount of transferred data GXV3175 USER MANUAL Page 38 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 39 Reorder Tone Confirmation Tone Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; Call-Waiting Tone (Frequencies are in Hz and cadence on and off are in 10ms) GXV3175 USER MANUAL Page 39 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 40 This parameter enables/disables the WiFi function. The default setting is set to “Disable”. Wireless Mode This parameter defines the wireless mode used. The GXV3175 supports 802.11b/g/n GXV3175 USER MANUAL Page 40 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 41: Maintenance

    This parameter defines the URL or IP address of the NTP (Network Time NTP Server Protocol) server. The GXV3175 phone may obtain the date and time from GXV3175 USER MANUAL Page 41 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 42 This defines the administrator password for web interface access. Only the administrator can configure the “Advanced Settings” and “Account x” pages. The password is case sensitive and the maximum password length is 25 characters. GXV3175 USER MANUAL Page 42 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 43 DHCP Option Default is “Yes”. This allows device gets provisioned from the server Override SIP Server automatically. GXV3175 USER MANUAL Page 43 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 44 Registration status change (INFO level) Negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels) Memory exception (ERROR level). Maintenance/Debug GXV3175 USER MANUAL Page 44 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 45 The URL/IP address for the OpenVPN server. OpenVPN Server Port The network port for the OpenVPN server. By default, it is set to 1194. GXV3175 USER MANUAL Page 45 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 46 Zoom mode local video zoom either in mirror mode or during the call (on the fly) by pressing the Left or Right Arrow Key. GXV3175 USER MANUAL Page 46 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 47: Sip Account Configuration Page Definitions

    When this is configured, the user can dial to the voicemail server using the MESSAGE button. This ID is normally the feature code for Voice Mail. GXV3175 USER MANUAL Page 47 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 48 This defines the expiration time of the registration in minutes. The default value is 50 minutes; the maximum value is 65535 minutes (approximately 45 days) and the minimum value is 5 minutes. GXV3175 USER MANUAL Page 48 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 49 Selects whether or not SIP Instance ID is supported. Validate Incoming This configuration selects whether or not the incoming messages should be Messages validated. GXV3175 USER MANUAL Page 49 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 50 H.263 Encoder Resolution Selects the resolution (CIF/QCIF) used for H.263 codec. The default resolution is CIF. SRTP Mode This is option to secure the RTP audio GXV3175 USER MANUAL Page 50 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 51 Sets the prefix added to each dialed number. Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; GXV3175 USER MANUAL Page 51 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 52 * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of GXV3175 USER MANUAL Page 52 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 53 Defines the time out duration on no answer. Default setting is 60 second. Transfer on Conference Defines whether or not the call is transferred to the other party if the initiator GXV3175 USER MANUAL Page 53 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 54: Saving The Configuration Changes

    The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not. Click on “Yes” and the phone will reboot. Wait approximately 2 minutes to log in again. GXV3175 USER MANUAL Page 54 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 55: Customizing The Gxv3175 Ip Multimedia Phone

    This allows users with basic web application programming skills to develop their customized application on the multimedia phone, without the effort of learning a new GXV3175 USER MANUAL Page 55 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 56: Software Upgrade

    At this moment, the LCD will display the progress of the software download/upgrade. Please do not disrupt or power down the unit. GXV3175 USER MANUAL Page 56 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 57: No Local Tftp Servers

    The steps to restore the phone to factory default settings through the LCD menu are as follows: Step 1: Select MENU to access the phone menu and select System Settings. GXV3175 USER MANUAL Page 57 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 58: Restore To Factory Default Settings Via The Web Interface

    Step 2: At the bottom of the “Upgrade” page, click on the “Reset” button for Factory reset after selecting the degree of factory reset (Full Reset/User Data Reset/VoIP Data Reset). Step 3: Click on OK to restore the phone to factory settings. GXV3175 USER MANUAL Page 58 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 59 Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. GXV3175 USER MANUAL Page 59 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 60: Experiencing The Gxv3175 Multimedia Phone

    Thank you again for purchasing Grandstream GXV3175 Touchscreen IP Multimedia phone, it is sure to bring convenience and color to both your business and personal life. GXV3175 USER MANUAL Page 60 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...

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