9
Trouble shooting
This section describes commonly-encountered
issues and accompanying solutions.
9�1
Communication issues
The TV does not communicate with
external interactive terminal:
•
Check that the card slot is enabled. See
Section 4.6.2 Access CAM services for details.
9�2
Picture issues
No picture
•
Check that the
Blank current channel
feature is not switched on. See Section 7.16
Select blank current channel for details.
9�3
Other issues
The character 'F' appears on the TV
screen�
This means that the TV is currently in factory
mode.
•
Press and hold the
side of the TV for a few seconds. This will
reset the TV to normal operation.
No respond from TV when using guest
mode remote control�
This means that high security mode has been
set to On.
•
Select
Setup menu > Remote control.
Set High security mode to Off.
BDS mode not working�
•
Check that the mode is not switched on.
Switch the TV off and on to reset.
Remote control does not work
•
Check that the batteries are not faulty.
EN-24
MENU button at the
•
Check that the remote control is not
locked. See Section 7.4 Select remote control
setting for details.